779 Michigan Used Car Dealers

I needed another vehicle. - jane

I needed another vehicle. Trevor was fantastic and took his time even though it took possibly 2 weeks to get a vehicle to me because of circumstances beyond either of our control. After I purchased the vehicle within the 3 days I had sent an email stating a couple of issues that were going on. Today, since I'm replacing the windshield he responded that he was going to speak to service to see if I could get reimbursed! I made sure not to post any reviews until I heard from him! And he stood by his word. If you need a vehicle, talk to Trevor Mcbride in Battle Creek Express Auto! I will definitely be back for the next vehicle!

First of all my back round in classics goes back 40 + - pilot621pw

First of all my back round in classics goes back 40 + yrs. After reviewing pictures and video I relied on my salesman to give me an honest opinion of the car asking in detail for all imperfections. When the car arrived I saw a defect in the front bumper that would need to be replaced (chrome wearing off) I called Jad and he admitted that he missed the bumper issue , he said they would not stand behind the issue. I asked to speak to a manager, he gave me Kayla's number. After speaking to her she told me even though Jad admitted to making the mistake and missing an obvious defect they would not cover the cost of a new bumper. When we buy out of state cars we depend on getting an honest report/opinion, in this case no one was held responsible for doing a sub standard job!!! Due to their lack of accountability I will not consider Gateway Classics for future purchase of another classic car!!! Trust is paramount in any long distance car purchase, unfortunately my trust in the salsman Jad Bassi and Kayla as well as Gateway has been lost. Be very careful when considering a purchase from this company, they refuse to stand by their admitted mistakes!!

Mike Molloy is great to work with. - malindatherealtor

Mike Molloy is great to work with. He’s always pleasant to work with & goes above to make sure everything is the way it should be with my car. Gloria emailed me saying it’s time for service & I didn’t even have to make a call. The staff is great to work with.

Had a good experience with Mike, Ron & Rick at Tinney in - Johnson.allyn

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.

Friendly and knowledgeable staff. - ~HappyCustomer

I brought in my 2019 Ram because at random the cluster would so out while driving. When I arrived at the dealership, I was warmly greeted with a handshake and was treated as I was the only priority the advisor (Andy) had of the day. I was checked in and shown where the waiting area was. There was coffee, tea, cookies and water for refreshments and the waiting area was clean and quite. A short time later, Andy came to tell me that they needed to order a part for my truck and that if I would like, Chrysler would pay for a rental if I didn't want to drive my truck while waiting for the part. Once the part was in, it was promptly installed and I was notified that my vehicle was ready for pick up. Once I returned to pick it up, I was again warmly greeted and my truck was pulled around for me. I greatly appreciate the fantastic service and would recommend this service department to any and all who need their vehicles repaired. Thank You Bill Marsh!!!!

Purchased a beautiful car with a great price. I would... - Karen

Purchased a beautiful car with a great price. I would like to thank our salesman, Jake, he is very nice and answered all my questions. I think, I will enjoy driving this car.

Amazing supportive straight to the point considerate a - Lonewolve96

Amazing supportive straight to the point considerate a really good worker best personality and nice

Very friendly and fast service, I'm a happy customer 😀 I - Ccook3888

Very friendly and fast service, I'm a happy customer 😀 I highly recommend this dealership to any one.

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

Follow up to previous review - Po'd

After 3 months the brakes seized up, so now a brake job is needed. I have now spent more money on this vehicle in 3 months than I have on my 2 Toyotas in over 10 years combined ownership. Now I can see why they didn't show me the carfax. They said they were having problems with the site but assured me that the carfax was clean. Now I have serious doubts.

Purchased a 2020 Ford Edge from Albion Ford on October - Loulou

Purchased a 2020 Ford Edge from Albion Ford on October 29, 2022. Richard in finance was rude, pushy and very unprofessional. In May the windshield wipes quit working, in June my front collision sensor came loose, then my cruise control quit working (probably due to the sensor failure). Spent $700 to get it fixed so I could sell it. When I went to sell it, I was told it had been in an accident (car facts) that was not disclosed before my purchase…illegal. I took a $8K loss to get rid of this piece of junk! I WILL NEVER GO THERE AGAIN! Dishonest employees who just want to rip you off! ALBION FORD IS TERRIBLE!!

Just amazing must check out - Ninja

Let me tell u this place is absolutely amazing! I had 5 stores on my list and I came here first. Jon our sales guy was perfect couldn't have asked for a more responsive and dedicated guy. If u go there ask for Jon gaurenteed to give u a great experience. The sales manager was awesome as well he definitely went over and above to make sure we had the perfect car for our family. We could have gone anywhere but ended up leaving with almost a brand new car. All the cars were presented with transparency and everyone from service tech and manager to Jon and the sales manager made this an 5star experience. I can say so much more the fact that they have a play room for our baby to the feel of the lobby and the no pressure no bs and no sales gimicks made it a wonderful experience. I definitely will be sending all my clients and friends to check this place out and will be back for my next car in a few months.

Jerry was very friendly and helpful. - boohor43

Jerry was very friendly and helpful. He allowed me to test drive the vehicle with no questions asked. Too, they were well prepared, and once I made the decision to buy it was all completed in only 15 or 20 minutes, with plates on my car and I was on the road. Too, very good pricing on my car.

Exelent service, Exelent people, easy to work with. Tyler... - martinez-pm

Exelent service, Exelent people, easy to work with. Tyler Kulp knew his information and answered all of my concerns and my wife's as well.

My daughter bought a vehicle from Betten Baker about 2 - amysueecker

My daughter bought a vehicle from Betten Baker about 2 months ago. She’s only made one payment on it and already has to replace the engine. I contacted them and they aren’t willing to do anything to make it right. They state they inspected it prior to selling and there was nothing wrong with it. However, the damage done to this engine was due to being run out of oil several times, which hasn’t even had time to do. They clearly saw an opportunity to take advantage of a young lady that knows nothing about vehicles and jumped on that opportunity.

Scott made the process very easy and seamless! A true... - Jbobby1112

Scott made the process very easy and seamless! A true professional. If anyone is looking at used cars, see Scott. Pick up my car, no issues at all

Bad Choice - pisceskiss25

This company is by far the worst to get a vehicle from! The guy pretends to be for the customer but he really is for making ways to take extra money from you! I have been loyal in regards to paying whatever needed to be paid. I would stay in contact with them and Dave basically would through in my face to burrow money or my vehicle would be picked up. When first buying the car from Smart Choice nobody told me there wasn't child locks on the vehicle knowing I had a toddler who would be riding in the vehicle. Never received a title for the vehicle. I was tricked into another contract for the vehicle and it was a bold contract! They tried to get me to resign to cover up the unprofessionalism! I willingly gave the vehicle back before my deadline for my first payment and to find out 6 mos. later its listed as a repo and is hurting my credit. JANKY JANKY JANKY COMPANY! They changed their name but those few JANKY people still are behind this new name!

YOU NEED TO GET A VEHICLE FROM THIS COMPANY! - Andrew James

YOU NEED TO GET A VEHICLE FROM THIS COMPANY! GOLLING IS AN AMAZING COMPANY! I wanted to share with you my thoughts on the Golling Alfa Romeo Experience because I have had experience with other dealers as you know. Unfortunately, completely satisfied does not compare to what I experienced with you. Utterly satisfied, Exceptionally satisfied, Totally Blown Away satisfied are more the theme of how I feel. You listened to me and that was the most important part. You guided me in the right direction and didn’t take advantage of your customer. Constant communication during the purchase process was key. Honest and open conversation about the direction I should be going in regards to lease vs finance was greatly appreciated. Tim: You have a way of really making a person feel welcome. You have an ease and smoothness about you and I appreciate that. Really, a true gentleman. I will be singing your praises to everyone I meet. You managed to build a very strong and long lasting relationship with us in very short order. I hope that your managers and executives of Golling understand what an important role you play. James: You are a professional and an excellent manager. Your store is impressive and clean, and the attention to detail shows through. Mr. Golling should be very proud how you manager this part of the business for him. I appreciate you listening to me and helping me through this process. Kyle: What can I say? You take the brunt of customers frustrations and manage to keep a smile on your face. You have always been kind and understanding to me and I appreciate it. Thank you for all of your help in the past and I look forward to seeing you in the future. Your a big part of why I stayed with Alfa Romeo. Your honest, dedicated, and a consummate professional. I believe that Golling is lucky to have you on the team. Amazing, job with everything! Mr. Golling, thank you for making this all possible for me. It’s not very often an owner will go to bat for someone they have never met. I can’t tell you how much this means to me. You have a customer for a very long time. Your organization is something to be exceptionally proud of. You put the customer first and it shows. Every interaction that I have had with an employee at Golling has been consistently exceptional. One day I hope to meet you in person and just shake your hand.

Bryce was professional, courteous and even went above and... - stickstickley91

Bryce was professional, courteous and even went above and beyond coming in early on a Sunday when I was available. We as a company do a lot of work for Henkel and the other dealerships on this strip of dickman road and I would still only shop with Bryce!

I had my Mercedes serviced here for years and bought my - JMsax

I had my Mercedes serviced here for years and bought my new Mazda here. It's a pretty fair place with some straight shooters that worked there. The lady that was my salesperson was awesome. I can't remember her name but she was a bit older.

Everyone was so welcoming and patient with all my senior - Happy Grandma

Everyone was so welcoming and patient with all my senior questions. Todor was extremely helpful in helping me to understand the new fangled contraptions. Purchasing my Subaru Crosstrek and trading in my Ford Explorer, was so much easier than I could have anticipated. He even sent me links to find answers to any remaining questions after I had closed the deal and gone home. A great experience!

Used Honda - marsh113

Bought a used Odyssey. Very nice people. Good price. Good car. Jimmy is great. He was up front about everything. The van was restored from an accident.

Rob Gould and finance manager were very helpful and... - Tim

Rob Gould and finance manager were very helpful and respectful. They knew I appreciate a low pressure approach to buying a car.

They were straight forward, and up front. - ngmike33

They were straight forward, and up front. Easy to work with no hassle, they recommend working with your mechanic to over look the vehicle.

Horrible - Caiden6512

I don't recommend this dealer to anyone. They sold me a lemon. I got a 2012 Buick Verano last year in July. My car has had issues and they did not tell me. This car constantly shuts off on me, stops while I'm driving it and they won't fix my car. I asked for a new car and they claimed I wasn't eligible for one. The engine light pops on all the time. I'm paying a car note every month but not even driving the car. Don't ever go here they are shiesty. They seem nice at first and act like they're helping but all they care about is making a sale.

This is my third letter please explain what does my $91... - turnermisty40

This is my third letter please explain what does my $91 extra I pay every month go to it says insurance but I have no proof. I get pulled over I've got two tickets so far two warrants almost went to jail if I didn't pay 300$ hundred dollars plus whatever the tickets cost I've already paid almost $1,000 over this insurance that I don't have proof of either somebody explained it wrong to me or can somebody help me and give me proof why am I paying $91 extra? can somebody explain that I might as well go to Called insurances company that can give me proof I don't know what else to do here live this is my third letter I'm not getting any help the only thing I've read on it is that the your agent pockets the money you know

On Saturday 3-20-10 found a add for a lincoln town car,... - The_Little_Old_Lady_From_Pasadena

On Saturday 3-20-10 found a add for a lincoln town car, went there 200 miles round trip to look at the lincoln he had for sale.. I liked the car, had a issue with the seat he explained he would fix the seat. I gave him a down payment signed a contract with him, then I got a call saying, the seat was fixed but they found a problem with the air suspension, and explained he was not going to sell it. I explained I didnt have a problem with the air suspension because I was going to change the air suspension to coil so there wasnt a problem with the car, he said it was dangerious to drive and I explained that was not a problem because I would have the car towed to a repair place to have the suspension changed and still refused to sell the car.. Sounds very shady.. The price for the Lincoln was a very low price I thought almost too good to be true.. He mailed back the down payment with out even a apploigy for waisting my time and my money on gas. Breach of contract and If I would have been the one who back out, I would not be intitled to my deposit. *Sure looks like someone came in after I did and made a better deal?? Sound about right?? Does sound shady to me... Do you want to trust putting your money with a company that backs out of deals? If not, keep looking.. Rather pay more money then get jerked around!! I wish the I had the other guys referance before I wasted my time and money.

Purchased a car from out of state- had to fly in and the - Katie

Purchased a car from out of state- had to fly in and the dealership arranged a car to pick me up and even had gloves waiting since it is colder here - very nice touch! Worked with Dave and Patty through phone/email/text and they were great to work with. Would give 5 stars but once I got here, none of the paperwork was ready that I was told would be ready and it took twice as long as I was told it would take. It was a cash purchase with no trade in so we shouldn’t have had to deal with financing paperwork at all - which I could understand if it took longer because of that, but it should have been a simple process. Because I still had a long drive ahead of me, this was very frustrating. Would recommend working with again, but would clarify all paperwork prior to coming to closing.

happy - kevlee

i just bought a used dodge truck during their sale week. just after days of driving around ii found a few bugs. i took it back and talked with the service mg. Joe . he took care of the bugs at no cost to me. 2 weeks later the radiator started pouring out water. went back to talk with Joe. At no cost to me he replaced the radiator with a new one. thank you Newaygo Auto .

I had a great experience with the purchase of my CT5-V. - jgh287

I had a great experience with the purchase of my CT5-V. Serra had the spec I wanted and didn't play any pricing games. Mark Blandin made buying out of state, sight unseen as smooth and easy as possible. Once the car arrived (in CA from MI), it was in perfect condition. Mark and the team followed up to ensure I was happy with everything and were very responsive to a few questions I had even after the sale. Would highly recommend them whether you're in Michigan or any other state.