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Experience was great. From Leroy the lot salesman on up.... - mfbuchanan
Experience was great. From Leroy the lot salesman on up. Enjoyable actually. I will return when it is time to replace my wife's car.
I have been doing business with Homer Skeleton for over 8... - Moncil
I have been doing business with Homer Skeleton for over 8 years through sales and service. I wouldn't trade it for nothing. Keep up great work...
It was the best truck buying experience i have ever had... - ricomro65
It was the best truck buying experience i have ever had Louis and fay were wonderful i will highly recommend y'all to everyone i know
Effortless and smooth transition into a new car. I found... - Dave
Effortless and smooth transition into a new car. I found that this dealer had exactly what I was looking for in stock. The sales team was very friendly including some that were not part of my sales team.
Had the best experience buying from Estabrook Ford. Sean... - LC
Had the best experience buying from Estabrook Ford. Sean Varone was the best salesman, and all the other guys were great as well. No pressure to buy, lots of information, and were patient with me deciding on what I wanted to purchase. Best car buying experience I’ve ever had. I highly recommend Estabrook Ford and Sean Varone.
Belk Ford seems to be a shadow of its previous self;... - gman007
Belk Ford seems to be a shadow of its previous self; especially the service department. Service is on a first-come first-served basis; ergo, no more scheduling of appointments for the customer's convenience. The service staff , especially the lady doing the service writing, was very helpful to me and customer friendly.
I took my vehicle to get serviced, and Kierra Smith made... - Shenabrown13
I took my vehicle to get serviced, and Kierra Smith made sure I got everything that I needed. She has great customer service. Great Attitude!!
Pleased - djerby
I was totally pleased with the service i received from Metro Ford in Tupelo, MS. They got me in quickly
and gave me the high lights of my service
Top Dealership - Johnny G
I've been doing business with Kirk Auto in Grenada for several years, and I am completely satisfied. I have bought 2 new Lincolns from them and I have them serviced at Kirk. I have no complaints.
Phenomenal, efficient, friendly service! - KathyMcP
We are traveling on a 6-mo RV trip, so need to take care of our Ford F350 when the oil/air filter lights come on. We researched ratings and reviews and decided Davis Ford Sales was our best option. So glad we drove a little out of the way to go there! Most dealership service depts have disappointed with high prices and meh service. We are only looking for dealerships now because of a Ford maintenance agreement. This is the highest quality service experience we've had in decades; 1-Tab told us when to arrive for immediate service, 2- they did all the tasks on the agreement. (Sadly this had not been our typical experience) 3- they found another issue, had the needed part and took care of that problem. 4-Tab answered all our truck performance questions. We were in and out with our fully serviced truck, faster than we wait for work to begin in most other dealer service shops! Everyone at Davis Ford Sales was super kind. Wish they were closer to south Texas!!!
Recent Purchase - Jim156
I recently purchased a 2018 Lincoln Continental Reserve and, after finding the car on-line, did most of the negotiations over the internet with Sean Varone. As a result, I had the best car buying experience ever in my 35 years of making such purchases. Sean was informative, timely and, most important, HONEST! My wife and I were thoroughly impressed with him throughout this entire process. Furthermore, after negotiating a deal and sitting down with the Finance Person (which is normally the worst part for me), I was again impressed with the company's business practices. The process with easy, straight forward and very considerate of my time. There was never any haggling, constant back and forth with the "manager", or back peddling. I highly recommend contacting Sean if you're interested in any Ford, Lincoln or Nissan product.
Never trust this dealer! Don’t buy from them. They are liars - nixiaoj
Never trust this dealer! Don’t buy from them. They are liars.
We were in hurry to buy a car half year ago. We trusted them and bought a used car from them. They said there is nothing wrong with the car and told us there is a flashed light that is just a signal of car is working. Later we found that the light is indicating there is something wrong with the engine and we need to spend over 3000 dollars to change the transmission. And it is dangerous if we don’t change.
UNTRUSTWORTHY - jsdoty
Bought a used vehicle from Butch Oustalet in Gulfport. First off, we have tried to buy 2 other vehicles from them in the past and found them to be arrogant, unhelpful and unwillingly to negotiate. We did not buy from them then, and should not have bought from them the third time either!! When we went to buy our current vehicle, they were the same way, but it was a vehicle my husband really wanted so we wound up paying asking price.
When we test drove it we were only allowed to go straight down airport rd. and back because it was missing a lug nut (which they put on that afternoon). We noticed upon initial inspection that the edge of the roof was bubbling, and there was a cigarette burn on the driver seat, which we were guaranteed they would fix before that evening (because they had people on site that could do those repairs) when we returned to sign papers. We returned that evening (in the dark it looked as though the roof was repaired), was told they would fix the burn hole the next day, signed papers, and drove home. Upon driving it home we noticed the steering wheel was crooked and something was very wrong with the steering and handling of the vehicle! We checked out the problem when we arrived home and discovered it was missing parts needed for the lift that was put on! The next morning before returning to have the hole fixed, I noticed that the "fix" that was done to the roof was to cut the bubbles off and put black tape over the spots!! When I drove to the dealer to have the hole repaired I was told the person that does that work was off sight and it would take more time to fix that issue. I showed them the horrible "fix" for the roof and was told " Yeah, we were going to send if off to get fixed, but thought we would try that, we will send it off to have it fixed properly") I explained the steering and handling problem we experienced and asked them to put the missing parts on and align it because driving the vehicle was dangerous.
So longer story shortened..... a month later......
The hole is still in the seat. A piece that was missing from the lift was put on but the upper and lower ball joints on both sides need to be replaced. The control arms need to be replaced. The inferior springs that were put on need to be replaced. The steering wheel still rides crooked. The roof is still the same. After calling EVERYDAY for two weeks and talking to the salesperson, used car sales manager, sales manager, service people, we were lied to then shuffled around then avoided. They did not honor anything or even offer to pay for repairs. We were quoted over $3000 to fix the repairs needed from other sources.
PLEASE do not go there to purchase your vehicle!
Will definitely do business here again. Clarissa and... - jdvega356
Will definitely do business here again. Clarissa and Robby were very helpful and knowledgeable on the vehicle. Did the majority of the deal over the phone to make it very easy the day of the purchase.
I came in looking for a used Escape. The sales department... - jmcgee01
I came in looking for a used Escape. The sales department worked very hard getting me into the vehicle I wanted. My credit isn't great and they got me me approved with no problems. I am the proud owner of a 2008 Escape and notes are affordable. Thank you! Call Arnold NOW if you're looking for a vehicle.
Very pleased with Dealership. - Golfguy
We really liked our salesman Anthony. Extremely helpful & friendly. I brought my Escape in for my first oil change & was very pleased with the efficiency of the service dept. I love my Escape Titanium.
bag of problems - JohnTaurus
Took my Tauruses and my dads F-250 for service on several occasions. Each time, there were issues with ordering the wrong parts (an astounding FOUR TIMES), taking MUCH longer than was promised, or poor workmanship resulting in damage to the vehicle. To top it all off, they sold my information to a terrible extended warranty company that continues to harass me. The compamy claims to represent the manufacturer (Ford, in this case), but theyre so stupid that at one point the guy called my 2012 Taurus a Nissan. I have given Courtesy Ford enough chances now. My family has been doing buissness with them since my dad bought a new Ford Torino GT back in 1971, but no longer. Selling my information was the last straw.
Great Service recieved - tom
We took our F-250 diesel to this dealership because we had heard our friends bragging about the friendly and professional treatment they had been receiving at Hallmark Ford. We will now be the ones bragging on Hallmarks service from this point on. We had taken my f-250 to other repair shops previously and had very mixed results. That was not the case at Hallmark we are 100% satisfied and will return.
Great Service - Terrie Bonds
These guys are really nice to work with. They go above and beyond to address the customer's needs. Shawn Gardner has helped me buy 2 vehicles and hasn't let me down yet. If you are looking for easy transactions, this is the place to go!