Love Kris Shaulis as our salesman - Billy_carol
Kris Shaulis is a fantastic salesman. Very courteous, extremely knowledgeable, great personality as he made the sales experience very nice and he's SUPER QUICK! I told him I didn't want to be there longer than I have been and he had me out in under 2 hours! My husband and I love him and will buy from him again in the future.
Deborah Wards experience - DWard48
Cowboy was an excellent salesman very professional. Highly recommend you ask for him when looking for a vehicle. I was very impressed with his customer service
Great Service - Terrie Bonds
These guys are really nice to work with. They go above and beyond to address the customer's needs. Shawn Gardner has helped me buy 2 vehicles and hasn't let me down yet. If you are looking for easy transactions, this is the place to go!
Great experience - Thedyde
I purchased a new F-150 from Les Alexander and he made it the best experience ever. The sales people are all on salary so there was no pressure, only great service.
An Excellent Dealership! - Renee Rates
In May of 2016 I had to make an emergency stop at their service center because the bumper cover on my Ford Fusion detached on the interstate. At the time, my mother and I were driving across country to Nevada, and it's a blessing that this dealership was conveniently located right off the interstate. As I drove into the service station, I was greeted very warmly by the service repair technician, as well as the sales agent, Mr. Ray Adams, who took very good care of the proceedings on my vehicle repairs. Mr. Adams went above and beyond his professional duties as a sales agent, as he offered us water, and made us feel right at home. Not to mention, the maintenance work was of no charges to me.
Thank you for being such a caring, professional, and wonderful team!
Excellent sales staff and an enjoyable experience - Tsmith119
The helpful and knowledgeable staff at Sullivan Ford Lincoln was a pleasure to do business with. The pressure free atmosphere and helpful staff promotes a pleasant experience.
AWESOME!! - Spicer71
You want a Good Deal Great car Friendly Non- Pushy People to Buy from Go See Sean Varone @ Estabrook Ford Nissan Pascagoula Ms. I’m a proud owner of a 2016 Nissan Versa SV with low notes plus They filled my car up before I left with it.
Used Car - meth86
I was looking for a nice Altima and came across one on from Pine Belt Ford. I called Angella the following day. She was so friendly and courteous and told me what to do and within 2 days my car was ready. I love my car and thanks for the wonderful experience.
Top Notch - Happy Customer
Excellent service!! I live in Collierville and will drive to Homer Skelton Ford for all of my needs! J.D. was kind, knowledgeable, and quick. All parts in stock and warranty work done in a day. Perfect experience!!
Great Customer Services - Helen-812
Thanks so much to Gale Scott for working with me and making sure I understood everything while searching for a new vehicle. She's a great sales person.
Dissatisfied with service department - bm39459
Laurel Ford service department has the car we bought 5 months ago in their shop for the fourth time with the same problem (6th time it's been in a shop since buying 5 months ago) They either don't know what they are doing or they don't want to fix it. Either way, our experience with this has been horrible. The car has been there 7 days right now, it is Friday and they say they may have it fixed by Tuesday of next week because the fuel pump has not come in. I have NO IDEA why they did not ship it overnight! That is 11 days it will be in their shop, if it is even fixed then. Very unacceptable! Ford Motor Co will not stand behind their brand either. Customer service is a joke!
Only people I let touch my truck - SLick
I can’t say enough about Dana at Watson Quality. She is very knowledgeable about Diesels, and keeps me informed through the entire service process.
No complaints at all! Everyone goes above and beyond! - TylerPatin21
I have purchased 2 new cars from "The Preacher" and just purchased my 3rd new car from Louis today. "The Preacher" was able to help me finance my first new car 3 years ago before I had any credit when no one else could. 3 years later Butch Oustalet still has amazing service! Louis and Gary handled all the paper work while I was at work and Louis even stayed till closing to make sure I was taken care of and will be dropping my new car off at my job tomorrow. I will continue to use Butch Oustalet and would higly recommend!
Shady Dealer - marley972
I was dealing with Danny Barnett on the phone for a day and a half. I had found a truck on autotrader listed about $3000 under what it should of been listed. I called and they said they would honor the price, though they said it was a mistake and should of been about 3k more. I thought awesome, I got lucky. Well we were back and forth all day, they had me fill out paperwork online for my possible trade in, they got an oil change and supposedly cleaned it up as they were going to deliver it to me. We had already sent my financing over to my credit union. At around 4pm that day Danny informed me that someone else put a deposit on the truck and I would not be getting it. He knew very well that the truck was going to be sold to me. I know this is not against any laws. But this is morally and ethically wrong and I will never do business with these people. Shady, shady, shady is all I can say
Surreal - Zohn Tennyson
Invited to come view a vehicle we had been searching for, and after having seen and liked the vehicle and waiting in the salesmans office for the final price, watched another salesman right outside the window back into "our" vehicle. Hard. Very hard. Enough to rock it back and forth several times. And he didn't even stop; literally left the premises. After all said and done, general manager says it needs to be fixed and won't come off the price. The price they were dropping because we had driven over at their invitation to pay the dropped price and buy the vehicle. He acted like we were somehow at fault. Never seen anything like it. The salesman, Ronnie Henderson, was great. The gm, Mr. Classy, was definitely not. Surreal
They think there allowed to collect ins deductible twice do - Screwed
Don't go there they do dirty business unprofessional charge twice for deductible but they got caught will be making complaint with bbb and consumer services crooked dealership
I came in looking for a used Escape. The sales department... - jmcgee01
I came in looking for a used Escape. The sales department worked very hard getting me into the vehicle I wanted. My credit isn't great and they got me me approved with no problems. I am the proud owner of a 2008 Escape and notes are affordable. Thank you! Call Arnold NOW if you're looking for a vehicle.
bag of problems - JohnTaurus
Took my Tauruses and my dads F-250 for service on several occasions. Each time, there were issues with ordering the wrong parts (an astounding FOUR TIMES), taking MUCH longer than was promised, or poor workmanship resulting in damage to the vehicle. To top it all off, they sold my information to a terrible extended warranty company that continues to harass me. The compamy claims to represent the manufacturer (Ford, in this case), but theyre so stupid that at one point the guy called my 2012 Taurus a Nissan. I have given Courtesy Ford enough chances now. My family has been doing buissness with them since my dad bought a new Ford Torino GT back in 1971, but no longer. Selling my information was the last straw.