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OIL CHANGE - NOTHANKS
HAD AN 1030 APPOINTMENT TO HAVE MY OIL CHANGED, DIDN'T EVEN GET MY VEHICLE IN TIL AFTER 1230, FINALLY GOT MY VEHICLE AROUND 200, THEY TOLD ME THEY GOT SWAMPED BY DROP IN OIL CHANGES, I FEEL IF YOU HAVE AN APPOINTMENT IT SHOULD TAKE PRECEDENT OVER DROP INS, IT IS TIME TO CHANGE YOUR POLICY
Watson to Mac Haik - Tiggee
I have always been pleased with Watson ever since I bought my Fusion there. With the change to Mac Haik, I was afraid the staff would completely change. The last 2 services since the change all of my familiar Watson staff were there with new Mac Haik shirts. Everyone was just as courteous as ever.
I will continue to be back ever 5,000 for my routine maintenance on my 2012 Fusion Hybrid with 95,000 and still going strong.
Very pleased with Dealership. - Golfguy
We really liked our salesman Anthony. Extremely helpful & friendly. I brought my Escape in for my first oil change & was very pleased with the efficiency of the service dept. I love my Escape Titanium.
Phenomenal, efficient, friendly service! - KathyMcP
We are traveling on a 6-mo RV trip, so need to take care of our Ford F350 when the oil/air filter lights come on. We researched ratings and reviews and decided Davis Ford Sales was our best option. So glad we drove a little out of the way to go there! Most dealership service depts have disappointed with high prices and meh service. We are only looking for dealerships now because of a Ford maintenance agreement. This is the highest quality service experience we've had in decades; 1-Tab told us when to arrive for immediate service, 2- they did all the tasks on the agreement. (Sadly this had not been our typical experience) 3- they found another issue, had the needed part and took care of that problem. 4-Tab answered all our truck performance questions. We were in and out with our fully serviced truck, faster than we wait for work to begin in most other dealer service shops! Everyone at Davis Ford Sales was super kind. Wish they were closer to south Texas!!!
4th Purchase - Hdem93
This was my fourth purchase with Estabrook Ford Nissan.I have had the pleasure of working with Sean Varone with each purchase I couldn't be more pleased with his kindness and willingness to please his customers. This was a wonderful experience all around. I look forward to future purchases with this dealership.
Helpful - AC
Kirk Ford is always helpful each and every time I bring my Navigator in to have it serviced. Daniel is the best at customer service by far.
Used Car - meth86
I was looking for a nice Altima and came across one on from Pine Belt Ford. I called Angella the following day. She was so friendly and courteous and told me what to do and within 2 days my car was ready. I love my car and thanks for the wonderful experience.
Amazing dealership that accommodated me from 5 hours away - Truckforson
The salesman went above and beyond sending me pictures and videos of everything I asked for! I lived about five hours away and when I arrived I was Not disappointed! Bought a used truck for my son and couldn’t be happier with the truck, the price, or the dealership!! I would highly recommend them to anyone!
Excellent sales staff and an enjoyable experience - Tsmith119
The helpful and knowledgeable staff at Sullivan Ford Lincoln was a pleasure to do business with. The pressure free atmosphere and helpful staff promotes a pleasant experience.
Excellent Customer Service - Hattiesburg Queen
The service this company and sales representative is excellent. They are very professional, especially Mr. Clay!!! I will surely recommend them to you if you’re in the market for a vehicle.
Recommend them highly - lynnshaw03
We have purchased several vehicles from Belk Ford, of which the last two has been from Austin. Would highly recommend anyone using this dealership. The maintenance department is highly recommendable.
Excellent deal and easy transaction - hotrod101
We purchased a Continental over the internet because they had one with the right color combinations and options. Deal was completely over the phone and internet. Drove 4.5 hours to pick up vehicle. Paperwork was ready to sign upon my acceptance of the vehicle. Very pleased with purchase and would absolutely do another deal with them. Ask for Ryan!
Car Purchase Review - MaryMonesha
The employees of Cannon Ford made me feel welcomed and valued from the time I entered the dealership until the time I left with my new vehicle. I felt as if my business was appreciated because of the friendly and helpful environment.
Oil change with the works - None
I stopped in to have my oil changed and wanted to have my backup camera checked out. I was told by the associate in the maintenance area that he could change the oil but I would have to wait behind 10 people to have the backup camera checked. I only had one day off, so waited just over an hour to have the oil change. Backup camera on my 2016 Mustang is still not working. Would have given 5 stars ?? if they could have fixed the backup camera......
Best dealer ever - MeMe
Everyone was very patient and helpful. They let me test drive different vehicles and then searched for and found whe color I wanted with options I wanted.
Never trust this dealer! Don’t buy from them. They are liars - nixiaoj
Never trust this dealer! Don’t buy from them. They are liars.
We were in hurry to buy a car half year ago. We trusted them and bought a used car from them. They said there is nothing wrong with the car and told us there is a flashed light that is just a signal of car is working. Later we found that the light is indicating there is something wrong with the engine and we need to spend over 3000 dollars to change the transmission. And it is dangerous if we don’t change.
Dissatisfied with service department - bm39459
Laurel Ford service department has the car we bought 5 months ago in their shop for the fourth time with the same problem (6th time it's been in a shop since buying 5 months ago) They either don't know what they are doing or they don't want to fix it. Either way, our experience with this has been horrible. The car has been there 7 days right now, it is Friday and they say they may have it fixed by Tuesday of next week because the fuel pump has not come in. I have NO IDEA why they did not ship it overnight! That is 11 days it will be in their shop, if it is even fixed then. Very unacceptable! Ford Motor Co will not stand behind their brand either. Customer service is a joke!
Sold me a lemon they done work on and refuse any help - Madkingranch2012
Bought a 2012 king ranch from premier in October 2017 they refused to give me any history on the truck .. Had to replace the crankshaft seal they put in it along with the fuel rail which found out after purchase truck been towed 7 times since purchase ... Stan grunnels told me in July after the truck quit that if I towed it from Florida to there shop he would trade me out of it ... Got it to him and he once again refuse to offer any help other than it was not his problem and he wasn't gonna touch the truck again .... Still owe 26 k on the truck had to buy another truck to travel for work now we are having to pay for both vehicles ... At this point the only help i want from them is to buy the lemon they sold me back or pay to have the engine repaured in it and I will continue to pay for it .... Just a lol help Stan wasn't asking for a full refund by any means . we have only put 22k miles on this truck .it had been towed 7 times ... In 10 months ....
Surreal - Zohn Tennyson
Invited to come view a vehicle we had been searching for, and after having seen and liked the vehicle and waiting in the salesmans office for the final price, watched another salesman right outside the window back into "our" vehicle. Hard. Very hard. Enough to rock it back and forth several times. And he didn't even stop; literally left the premises. After all said and done, general manager says it needs to be fixed and won't come off the price. The price they were dropping because we had driven over at their invitation to pay the dropped price and buy the vehicle. He acted like we were somehow at fault. Never seen anything like it. The salesman, Ronnie Henderson, was great. The gm, Mr. Classy, was definitely not. Surreal
I came in looking for a used Escape. The sales department... - jmcgee01
I came in looking for a used Escape. The sales department worked very hard getting me into the vehicle I wanted. My credit isn't great and they got me me approved with no problems. I am the proud owner of a 2008 Escape and notes are affordable. Thank you! Call Arnold NOW if you're looking for a vehicle.
bag of problems - JohnTaurus
Took my Tauruses and my dads F-250 for service on several occasions. Each time, there were issues with ordering the wrong parts (an astounding FOUR TIMES), taking MUCH longer than was promised, or poor workmanship resulting in damage to the vehicle. To top it all off, they sold my information to a terrible extended warranty company that continues to harass me. The compamy claims to represent the manufacturer (Ford, in this case), but theyre so stupid that at one point the guy called my 2012 Taurus a Nissan. I have given Courtesy Ford enough chances now. My family has been doing buissness with them since my dad bought a new Ford Torino GT back in 1971, but no longer. Selling my information was the last straw.