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We had the pleasure of working with Greg on the purchase... - JAKSLK15
We had the pleasure of working with Greg on the purchase of our 2022 Tucson. We loved his no pressure attitude, and his taking the time to answer all of our questions. Even stayed late to make sure we could finalize everything and drive our new baby home that evening. This is the second vehicle we have purchased at Suntrup since moving to Missouri in 2019, and as long as we are here, we will not be car shopping anywhere else!
Top Reviewed Service Specialists At This Dealership
Chris Johnson serviced all 3 of my hyundais for years at... - FRENZ5
Chris Johnson serviced all 3 of my hyundais for years at St Charles Hyundai. Recently, when I I found out that he was now at Clement Hyundai of Wentzville, I immediately had him service 2 of my hyundais. As always, he and his team did exceptional work. I will continue bringing my 3 hyundais there. Chris Johnson is the finest, most trustworthy, and friendliest service advisor I have ever met. Clement Hyundai is very lucky to have him!
Called and left a message at service dept. Bob called me... - mdeters
Called and left a message at service dept. Bob called me back and told me to bring me Santa Fe in. I pulled in with a problem with my tire pressure reset and he was actually waiting for me. Got it in the service bay , and with in 10 minutes, I was ready to go.
I have been buying new cars in St Louis since 1971 but... - fgilbert
I have been buying new cars in St Louis since 1971 but never had a dealer where we bought more than two cars. We just purchased our third Hyundai from Dean Team Hyundai since 2010. We've had 3 excellent sales pros (Andy Miller is excellent) but, over the years, we have had dozens of contacts with the Service Department and think it is the best Service Department we have ever worked with. Since the first days we walked into the showroom and into the service department, we've always felt that they wanted us to be satisfied customers and valued our business.
Service Representative Brad G is the BEST! Regardless of... - kmills6115
Service Representative Brad G is the BEST! Regardless of the reason for my visit - I am never disappointed. He is always friendly, honest and goes above the call of duty.
They new exactly what needed to be done and it didn’t... - TYLERSHREVE115
They new exactly what needed to be done and it didn’t cost me a thing since it was a recall. Besides not having a vehicle for a week everything went by fast and so far the vehicle is in good shape.
Don't do it say one thing do something else. A car with... - bbranch3680
Don't do it say one thing do something else. A car with 30,000 but tires look like 100,000 yeah came off a different car u got me .stay far away
I spent $860 to fix fuel leak on 2005 Dodge Dakota.... - Derek W.
I spent $860 to fix fuel leak on 2005 Dodge Dakota. Forced to leave vehicle over long weekend holiday. When I picked it up, noticed the vehicle was extremely dirty on the outside. After spending that kind of money or having any service at this location, I would think the vehicle would be cleaned…leaving a positive impression…encouraging customers to remember them in order to get return business. Fletcher definitely missed the mark on this customer.
Horrible - Kevin Rekiel
So 2 months ago I was running from the hurricane in Florida, hit a deer in the hills of Missouri had the car towed to this dealership , first they don't do body work here so the car sat for the first 2 weeks ,james auto body is the one that does there body work finally gets over there they fix the body and start it up after another 3 weeks pass and the car is leaking radiator fluid out of the tail pipe , meaning it now needs an engine so back to auffenberg it goes another 3 weeks later because the engine was on back order I drive all the way up here , get 15 minutes down the road shut off to get gas try to turn it back on doesn't start so after 2 months of messing around my car they didn't check the battery to see if the battery is good, makes me wonder how good of a job they did putting my engine in and I'm sitting here in the middle of nowhere with everything closed now thanks a lot Auffenberg Hyundai you are terrible
Hassle Free - NBaker
I have purchased 2 vehicles from Belton Auto Credit. Ron (who is sadly retired) was beyond amazing with our first vehicle. Never felt pressured in to buying and always friendly and helpful. Jim has been great with our second vehicle, again friendly and helpful. Never had problems with either vehicle that was not easily and quickly taken care of. Jason and Sean (mechanics) go above and beyond in helping with repairs or just simple questions i may have regarding either vehicle, one of which is already paid off. I have recommended BAC and will continue to do so.
Outstanding Service!! - Mark1975
My wife and I were traveling to the lake Friday afternoon while pulling a trailer and my truck started to overheat. I called Larry at Central Missouri Tire to see if there was anyway they could look at it. He said to bring it in and they'd see what they could do to help. He knew that we were 2 hours away from our home...
Wow! We experienced exceptional service! Not only did they look at my truck immediately- they searched for the new water pump, found it and installed it as soon as possible. He and his guys even stayed late on a Friday night just so that we could get back on the road. Larry even took it a step farther by loaning us his own personal car to grab a quick bite to eat while we were waiting. I have to say that Larry and his guys made a bad situation so much better with the kindness he showed my wife and I. Thank you so much Larry and Staff for the exceptional service!! Highly recommend them!!
Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach
Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.
Vehicle Purchase - exsalesguy
First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive.
Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!
Tyler Is The Man - bcme
Tyler, service advisor, is professional and cares about his customers. One embarrassing concern is apparently the TV in the waiting lounge has been out for months with no plans to repair it????? Also, the "automotive" TV/computer in the lounge has been trying to "download" for over a month. Not very impressive for customers.
No like all the other car dealerships. - CaitlinG
My luck hasn’t been the greatest the past couple of months. It has been one bad thing after another. I was involved in a car accident, and my car was totaled out. I was put in a rental until the other persons insurance evaluated my vehicle. I knew the rental was only going to last for so long. I couldn’t let this car accident mess with my every day life. Therefore; I was proactive on the vehicle searching.
A week after the car accident, I went to look at a 2013 Mazda CX-5. I educated my self about this vehicle, I read the whole history on that carfax. I got to the dealership, none of the sales people chased me down. I actually had to go inside and ask for assistance. My salesperson was Mark Kleve, a wonderful man. The dealership just got the vehicle, Mark didn’t know everything about the it...which was perfectly acceptable. We took the vehicle out for a spin. I was sold!
So a couple days go by and Mark calls me. It was listed for $11,400. Not a bad price, even Kelly Blue Book agreed. Doesn’t hurt to try and knock the price down, right? Well... no budge. I was okay with that, because of KBB. Couple more days go by, and I kept finding myself looking back at that vehicle. I called Mark up, and told him that I want that Mazda. I advised him that my credit isn’t the greatest and I had no co-signer. What were my options? Mark got me in touch with their finance manager; Kim. Straight out of the gates, Kim was awesome. She was very helpful and acomadating. I put a little money down to hold the vehicle, giving the insurance time to write a check. The insurance did everything wrong and it took a few weeks to get the check.
Kim and Mark were easy going, helpful, understand, and not pushy. They made this process more pleasant, thank you. And thank you to the Lou Fusz, for holding the vechine for much longer than promised. I will refer your business to everyone and anyone. Thank you! I’m so glad I got to take the Mazda home today!
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