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Butch was extremely helpful in the purchase of my truck.... - Shawn.faiella
Butch was extremely helpful in the purchase of my truck. Knowledgeable, personable, and not your stereo typical salesperson. Highly recommend working with him in purchasing your new or used vehicle.
Top Reviewed Specialists At This Dealership
Bought first new vehicle from Archie Cochrane in 1958;... - Clay
Bought first new vehicle from Archie Cochrane in 1958; after 40 year absence, returned to Montana. Have since bought or leased 5 F-150's and 2 Explorers.
Am I a satisfied buyer -- yes! Mike Weiland, Chuck South, Josh in service plus sales and service staff & techs are great folks. Will be back; thanks, All
I found exactly what I was looking for in a used vehicle... - rockingfl
I found exactly what I was looking for in a used vehicle with a number to choose from. Bob helped us all thru the process and made it very easy and pleasant. This is my second purchase from Don Aadsen and I would recommend them to all my friends.
Friendly, easy to work with, and very personable. Stewart... - jgmarble
Friendly, easy to work with, and very personable. Stewart made the process actually enjoyable or as enjoyable as it can be when spending that amount of money.
We had a great experience with the sale. The sales person... - DZ
We had a great experience with the sale. The sales person was very professional and knowledgeable of the vehicle that we purchased. Service after the sale was great as well
Three Fords from Denny Menholt in Butte, Montana and no... - Panseypig
Three Fords from Denny Menholt in Butte, Montana and no mechanical problems! Salesmen were friendly, courteous,and professional. I got a good price for my trade-in.
Best service department - Tcbconsultants
We were on vacation when our truck threw error codes they squeezed us in to there already busy schedule and got the problem taken care of in a very timely manner have nothing but good things to say about this dealership we still got on with our vacation with only small delay Joe the service manager was the best service manager to deal with. the mechanics that worked on our truck were very professional and the best guys as well. the dealership is really cool with all it’s old nostalgia
Thanks guys for all your help
Great Salesman! Greedy Used Car Manager - Car_Buyer_4_60yrs
My wife and I came to the dealership around 5:30-pm Tuesday 4/23/19. We were looking for a possible trade deal for a nice 2015 Blue Ford Edge SEL with low miles. We have a 2013 Genesis 3.8L sedan to trade, also with low miles and similar condition. The sales person, "Hitch", was very easy to talk with, knew his job very well, offered no pressure other than the usual, "If we can find the car you want today are you willing to do a deal"...We took the car for a test drive while the team inspected our car. I mentioned that we were only interested in a changeover price... not what our car was worth and what their car was worth, etc... I had done some advance checking on the KBB and other similar cars to ours, and had a fair idea of its value...even at a dealer price... We were SHOCKED and very disappointed when the manager came over with the offer! We were offered $7,500 trade for our Genesis [see KBB], and the Ford was priced at over $20,000. Way below KBB for our car and at the top of the curve for the Ford! WOW!!! What a 'greedy' manager. Then the Manager had the nerve and audacity to suggest we could buy a 2011 Ford Taurus and pay several thousand extra...again WOW and WOW again!! He must of thought that we were desperate idiots! His greed killed the deal! We really liked the Ford, and the interaction with "Hitch" was great...but, it was the manager that killed the deal as well as totally change our opinion of EVER buying a car from them or any of their affiliates!! It is a pity that Hitch was not able to do the deal... We were CASH + trade buyers too....no finance! I hope that "Hitch" can be promoted to manager soon, as the existing one will probably lose the company a lot of customers! If you DO want to do a deal with that company, be sure to ask if "Hitch" is available...
Good experience purchasing a vehicle - Sunbright
I went in to drive a SUV that my husband seen on the internet. There was no pressure and I got helped out immediately. Michael Eaton was the salesman and very nice man. He took a lot of time to explain things to me that I did not know and he did not push or pressure you to hurry and make a decision. If you go to buy a Ford I would recommend going and talking with him.
Didn't respond for 6 days, bought a vehicle elsewhere... - Roadglide9
Didn't respond for 6 days, bought a vehicle elsewhere from someone who actually wanted my business. Won't be considering this place in the future either.
Just bought a toyota rav 4 hybrid. Car would not start... - dad
Just bought a toyota rav 4 hybrid. Car would not start twice due to drained battery. Dealership keep car for 2 days battery drained to 40% and they said nothing wrong and cannot do anything unless it is drained more than this. There is a nation wide problem with the 2020 rav 4 hybrid starting battery and they they can do nothing. Had to jump car twice in past 3 weeks because it would nit start. If you buy a car from then and they tell you battery is under warranty they do not stand behind their word. What a shame. Would not recommend this dealership and would not recommend buying a 2020 Toyota rav 4 hybrid until they figure out what is wrong
Purchase of Vehicle - Sparky52
We truly enjoyed the experience with Bob and the purchase of our 2017 Ford Explorer. I contacted the dealer by email and then received an answer back to the questions I had asked. Bob and I spoke numerous times and then he delivered the vehicle to our house. After arriving, he wen through all of the questions we had, as well as showing us how to change features and make the various settings.
Thanks to American Ford and we want to wish a Merry Christmas and Happy New Year to all the staff that helped us make the purchase.
Great Service! - Business
Courtesy Ford knows customer service. They scheduled my vehicle service at a time that worked for me and gave me a ride back to work and delivered the finished vehicle. Service men and women had smiles and a pleasant attitude. It's nice to have someone working to make my day better!
Took time to help - Shelleydem
Jay Schabarker took a lot of time showing me many vehicles before I finally chose the perfect vehicle for us. Even drove over 200 miles delivering to us. Thank you!
Hi John, When I first talked to you I couldn't believe I... - terri
Hi John,When I first talked to you I couldn't believe I had met a car salesman who actually had my best interest in mind. It seemed so simple of a task to purchase a vehicle with you behind me. I told you what I was looking for, and you actually listened and were honest with me in regards to the car that would best suit me. You didn't try and get me into something more expensive. As far as I'm concerned you have broken the mold when it comes to car salesmen. I won't hesitate a second when I start looking to trade or buy another vehicle. Traveling the few hundred miles is well worth it to get the service I received when purchasing my car through you. I will send anyone your way. Again, it's been great, and I'm so happy I waited to purchase a vehicle because you made it a pleasurable experience.Thank you so much.- Melissa Billingsley, Bellfourche, SD
Charged nearly $3000 to repair truck but did not fix the... - crustrancher
Charged nearly $3000 to repair truck but did not fix the issue I went in with. When I attempted to resolve issue they refused to return my calls