good service - montanabigs
I took my dad's car in for a recall and was advised that the transmission needed to be flushed and transmission fluid replaced. The service was fast and easy!!
Top Reviewed Specialists At This Dealership
F 150 Purchase - Satman
My experience at Archie Cochrane Ford was exceptional. My sales rep Howard was extremely helpful as was Dillon the sales manager. I would very highly recommend these two and the dealership to my friends and family and will visit this dealership first for a future purchase. The entire process was done professionally and their aim was to ensure my purchase met my expectation. Great team!
Purchase of Vehicle - Sparky52
We truly enjoyed the experience with Bob and the purchase of our 2017 Ford Explorer. I contacted the dealer by email and then received an answer back to the questions I had asked. Bob and I spoke numerous times and then he delivered the vehicle to our house. After arriving, he wen through all of the questions we had, as well as showing us how to change features and make the various settings.
Thanks to American Ford and we want to wish a Merry Christmas and Happy New Year to all the staff that helped us make the purchase.
Sales and Service - Retired, US Army Veteran, Tom
I have bought a number of new cars and trucks from Bell-McCall over the last 32 years. I still look at other dealerships at times when I am looking for a new vehicle. I keep finding the best sales and service with Bell-McCall. I enjoy the fact that the dealership still gives a friendly small town feel that is lost in large dealerships. These large dealerships have a huge overhead in cost, since they have new buildings, a huge inventory and other expenses to pay for along with paying all of those employees. So those expenses quite often are handled with the customer having to also help pay the cost of that new car or truck. I have had very good success on buying through Neil Miller at Bell-McCall. The service department has been very good in keeping my vehicles running well and I have had much less problems then when I have had my vehicles serviced at other locations.
Great Service! - Business
Courtesy Ford knows customer service. They scheduled my vehicle service at a time that worked for me and gave me a ride back to work and delivered the finished vehicle. Service men and women had smiles and a pleasant attitude. It's nice to have someone working to make my day better!
Whitey - WhiteyL43
I just keep coming back because of the quality service I receive on all my vehicles as well as the friendliness of all of those in the dealership.
Explorer happy - Mark Schmidt
Jason a good guy buy from. He'll try hard to find the best deal for you. I will buy from him again. Thanks Jason.
I love my new Escape!! - mtjudi
First, I met with Troy & Travis and couldn't make a decision. Later Troy Magill came up with the perfect color and it was just what I wanted. Troy so easy to deal with and his extensive knowledge of Fords helped me pick out my new Escape. Kalispell Ford and it's professional staff made my purchase a very positive experience.
Best car buying experience ever - Laurie McConnell
Danny and Bobby made sure I had all of my questions answered and understood everything. They made this purchase so easy for me. Thank You Laurel Ford for having such awesome employees
Horrible Service - FordGuy
I honestly don’t know how this place stays in business. They don’t answer their phones, goes to voicemail and then when you do get a call back hours later you are told they are closed at noon...on saturday...not a holiday. Parts folks are rude, withholding information and the prices are high. Seriously, go to Napa, Oreillys, Auto Zone or get some other brand of vehicle. Don’t waste your time on this particular dealership—especially parts and service. Should go out of business so a real Ford dealership could move in. Horrible-Horrible team lacking management and any idea what customer service is.
Dangerous!! Take your car somewhere else! - Toyota Owner
I had my Toyota Sequoia into Helena Motors to have a safety inspection done and the tires rotated. Three days later our front tire fell off the car at 75mph on the freeway. Scott, the service manager dodged phone calls for weeks. Jim the owner backs Scott. We have a report that our entire front suspension and tires passed inspection by their 'certified mechanics.' We are currently speaking with a lawyer on this issue. Very dangerous. Take your car anywhere else for your safety!!
LIED TOO AND ZERO CUSTOMER SERVICE AFTER CHECK WAS CASHED!! - Ni eve Colorado
This dealer lied to me about condition of truck on line. I made the mistake of thinking a small town dealership would have integrity. Boy was I wrong!! These crooks sold a truck with oil and coolant leaks. I'm sure they moved the truck before I arrived to conceal the oil on the lot. Understanding it was a used truck I was willing to work with them after finding the issues not disclosed at the time of sale. Although I asked directly if there was anything I would need address when I got home. After being contacted they stalled with the answer to helping with the repairs until the cashiers check cleared. It took less than four days to have a two foot oil stain in my driveway. And then WAS TOLD IT'S YOUR PROBLEM NOW. I WOULD AVOID THIS DEALER, YOU WILL BE LIED TOO!
Poor service - Worf
The first time I went there for the works. Oil change, tire rotation etc. they decided on their own to not rotate the tires. But they still charged me for it.
The next time I went to get some work done they charged 10.00 more than the quote I got. And nobody would tell me why.
My daughter bought a new vehicle from them and they lowballed her on the trade in. Blue book showed it was worth $12,000.00 trade in value but they used auction value of $8,000.00 . They sol it for just under $15,000.00 I have never heard of using auction value before. I’ve mentioned that to several people and they said the same thing happed to them and they just walked away. l sure won’t use them again.
Took time to help - Shelleydem
Jay Schabarker took a lot of time showing me many vehicles before I finally chose the perfect vehicle for us. Even drove over 200 miles delivering to us. Thank you!
Hi John, When I first talked to you I couldn't believe I... - terri
Hi John,When I first talked to you I couldn't believe I had met a car salesman who actually had my best interest in mind. It seemed so simple of a task to purchase a vehicle with you behind me. I told you what I was looking for, and you actually listened and were honest with me in regards to the car that would best suit me. You didn't try and get me into something more expensive. As far as I'm concerned you have broken the mold when it comes to car salesmen. I won't hesitate a second when I start looking to trade or buy another vehicle. Traveling the few hundred miles is well worth it to get the service I received when purchasing my car through you. I will send anyone your way. Again, it's been great, and I'm so happy I waited to purchase a vehicle because you made it a pleasurable experience.Thank you so much.- Melissa Billingsley, Bellfourche, SD
Charged nearly $3000 to repair truck but did not fix the... - crustrancher
Charged nearly $3000 to repair truck but did not fix the issue I went in with. When I attempted to resolve issue they refused to return my calls
Lithia Ford of Missoula