Bought a Dodge Journey - Greenie16
A pleasant experience in car buying for the first time in LV. I have bought 3 vehicles prior but Aaron was great to work with and help us reach our goal in buying our new car.
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Thank you Roy Roderiques!!!! - silverlady16
MY air conditioner in my minivan stopped working and I was having friends fly in for a few days.needed it fixed asap. I took my van to Chapman on Sahara and explained my problem to Roy Roderiques, he said they were busy but he took the time to look at my records and saw that I was an 18 year customer of Chapman in Henderson and that when I bought the used van from them in February, 2018, because I was handicapped the salesmen put all the warranties on my contract for my protection. Roy stated that any main large parts needed to replaced was covered and that I also car rental was included. So I left my van for repair and arrangements were made that I could get a rental car. 2 days later I got my car back with the air conditioning working just fine. Thank You, Roy, for going the extra mile and helping me.
the best in the ouest - zoozzie7
always good service on time very nice personnel friendly we get water coffe tv when waiting snd also they wash your car. the best service ever. thank you
First Time Car Buying Experience - AYL94
Ram and Bryson made the whole car buying experience sleamless and easy! I would highly recommend him and everyone at the Sahara dealership to anyone!
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Hassle free experience - Nevtrac
I recently purchased a Ram 3500 from Reno Dodge. Nolan was my salesperson and was very friendly and knowledgeable. I never felt any pressure to buy and was treated with respect. I also would like to mention that Devin in the finance department made that part of the experience simple and pleasant. Overall it was a pleasure dealing with Nolan and Devin and because of this I would highly recommend Reno Dodge.
Fernely Nevada CDJR dealership - SLMBRP
My husband & I shopped @ all of the dealerships in Reno-Carson area for a new Jeep. I wanted a Jeep, however I didn't want the payments on a nicely equipped Grand Cherokee. As a result, I was moderately interested in finding a new 4x4 vehicle. The TV advertisements on Jeeps in Fernley CDJR got my husbands attention. In Fernely we were shown a variety of new Jeeps, but none really got my attention. Marcus finally showed me a attractive looking 2014 Grand Cherokee Overland, fully equipped with 22,000 miles on a 5.7L HEMI engine. It was emasculate, & well taken care of by the previous owner. Reyes & Robert Heslop got my asking payment with life time warranty. Thank you Marcus for the find I was hoping for, and Reyes & Heslop for the low interest rate deal!
Very relaxing and smooth process - Britt86
Our salesman was amazing he wasn't pushy and he walked us threw everything. He couldn't have been more helpful if he tried. They got us the price and payment we needed. Couldn't have had a better experience.We purchased a truck at the reno dodge and had some problems.. Way BETTER then Reno Dodge!! Ask for Robert Mezzie he will take care of you.
Great job by all - LeftyLipLV
Overall, I had a great experience shopping at this dealership. My salesperson, Thomas Turner, was knowledgable and not pushy, as some salespeople can be, He wanted to make sure that I had the vehicle I wanted and didn't compromise based on specials, commissions, models, etc. The financing part went pretty smoothly as well - considering I don't have great credit but Landon, in finance, made it happen and kept it simple. Like I said, overall it was a great experience and would not hesitate buying our next vehicle from them as well.
Sales team needs serious work - Corsair80
The sales team is underwhelming at best. Slightly rude but just friendly enough to sink you in the deal. If you don't have substantial amounts of money down, these guys have no desire to work with you. You don't make ANY money if you don't sell cars guys! We were constantly pushed off with " hey we will work on that and get back with you tomorrow"... I had patience with it for two weeks and gave up. Even when pursued several times trying to buy a new car, they could care less. Lets not forget the finance guys ( remember they are separate from the sales guys). Just scribble some BS down on a piece of paper and send it... The first couple times we purchased vehicles here it was a breeze... these new people and "sales methods" have ruined the car buying experience at Carson Dodge. After 4 vehicles purchased here, we will not be returning. They just don't care about you...
Service Dept and Parts is great by the way. Always easy to work with and usually pretty fast.
worse service ever - pahrumpian
The service department is the worst I've ever seen or heard about the co-owners grandson is head of service department and is arrogant and argumentative I've had property stolen from my vehicle degreaser used on the front of my vehicle when washed and when I said something about not putting it on my vehicle I was told that he the service manager the grandson had been doing it since he was 12years old that doesn't make it right
Sahara Chrysler Jeep Dodge Ram
Chapman Las Vegas Dodge Chrysler Jeep Ram