Prompt, professional service! - SINGLEJW222
Have been taking my 2004 Lexus RX330 to Flow Lexus for many years. Russ Miller is always courteous and professional, explaining suggested and/or needed repairs. Customer lounger is a pleasant place to wait for service. Often am able to get a free loaner if repairs will be time consuming.
Top Reviewed Service Specialists At This Dealership
Oil change - Foushee01
Everything was great once I figured out where to go. It was a bit of a wait but I dropped in without an appointment. They gave me a complimentary car wash and I was satisfied with the service provided.
Johnson Lexus Friendly and Professional - MomDee46
My first introduction to Johnson Lexus was in 2007 upon purchasing a new Lexus. Since that time, I've bought two more of the same model because of the excellent treatment and professional service of the staff.
Service - Ravi709
I always take my 2016 lx 570 to Raleigh Johnson Lexus for Service. They are always friendly. Justin is always Happy to help, he's awesome
Easy, thorough - Subaru eval
Loved having car wash after, service person very thorough and professional.
I was not able to speak with financing person regarding extended warranty options, however. They were busy and I didn't have a specific appt with them, so I understand.
All in all excellent service.
Service Visit - Ben
Erin Gast handled my visit this morning. Like my previous visits with Erin it was very efficient in all respects. She is very nice, professional and one of the best Service Advisors I've ever worked with. She's a real asset to the Hendrick organization.
Poor cusomer servisedont, dont count on any recall follow up - Yegani1362
I went to this location and had service done on my car which was fine, the problem started when it was brought to my attention that i had a recall on my door panels and needed them replaced which they suggested putting my name down for and getting it done.
months went by ....no updates, a year went by with no updates i kept calling and was told that they have not arrived yet. i asked them to let me know once it arrives and they agreed.
a few months later i had to order a part for my car and wet there this is months after my many attempts on getting any updates on recalled door panels with no luck ....and i asked them again about my door panels and if they knew anything about a time these will arrive. i was told "oh we don't do those anymore, i will have the service manager call you on Monday when he comes in" i never received a call....No one even bothered to let me know this wasn't going to be done after all. i have been getting the run around for months on.
My question is how do you take names down for a recall item and end up not fixing the issue anymore!!!
anyways bad experience and poor customer service.
My new C-300 - Monegrojon4895
I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!
I had work done to my dodge magnum Rt. The front fender... - msburns
I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.
Fixed up my inside door handles quick and replaced a... - matt.miller3
Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys.
Mr. Winters is reliable and honest. He made me feel like... - TinaLunt
Mr. Winters is reliable and honest. He made me feel like my collision repair needs were important to him. The experience and follow up were professional and quick. I would use this shop for future needs.
In North Carolina
Flow Lexus of Winston-Salem
Flow Lexus of Greensboro