Excellent - Julie Riley
Vin Devers Autohaus of Sylvania was great .. My experience was wonderful the sales guy Chris that help me was great the finance manager Mike was wonderful The The manager went up and beyond to help me I would recommend it to all my friends ...
Top Reviewed Specialists At This Dealership
New Vehicle Sales Consultant
Pre-Owned Sales Consultant
Pre-Owned Sales Concierge
My first Audi! - darole6
After spending a couple weeks watching YouTube videos, I finally emailed and talked to Rachel and set up an appointment to look the vehicle in person. Rachel and Louis were both very friendly and showed me every feature available and how to use them. There is a reason they have "Audi brand specialist" as part of their title. They know their stuff! If you're looking for an Audi..... Byers is the place to go. I know I will be back when the time comes for my next purchase!
Porsche Brand Ambassador and Jaguar Sales Specialist
Mount license plate holder - SeanAudi27
Showed up with no appointment to have plate bracket mounted and they tried but were unable due to damage to the grill. Very friendly and helpful.
Audi Brand Specialist
Audi Experience - hdeuce02
I was extremely pleased with the professionalism and attention to meet my requirements. They searched the country to find the exact car I wanted and was able to deliver. Exceptional service!
Extremely professional and honest. No games - Debbie
Best car purchase experience EVER! Went to several dealerships and had the same typical games. Not here, they were forthright, honest, and made me feel so comfortable. Especially being a female. Highly Highly recommend them.
Exceptional service for my Audi - PLADAMS
I just had the best experience with MAG Audi. I worked with Josh and he was wonderful. Not only was my timing chain repaired, the balance shaft was also added as a courtesy. The service manager, Chad was instrumental in making it happen. I am extremely pleased.
Just purchased 2018 Audi Q5 November 24, 2017 - Linda Sharon PA
I am very pleased with my purchase from this dealer. They were very responsive to my needs and were able to close the deal, prep the car, train me on its features and have me on my way in record time. They have also promised to service the car for me when I live in Sharon which is 90 miles away. It was a great experience. My Brand Specialist was Randy and he continues to answer questions and guide me through the car from either is office phone or cell phone on his day off. Great service.
Happy with my purchase :) - AnnB
Just leased a new Mazda 6. So excited to upgrade. I worked with my salesman, Pat Primm, on the purchase and I know it was a very good price. Purchasing a car at Cascade is very transparent and there is no pressure. Very professional staff--the technologist made sure I knew everything about the car before I left the lot. Tina Tursky was ready with the paperwork and made the whole process quick and easy. I am very happy with my experience at Cascade.
worst service - Audi Sucks
This dealer doesn't care their customer. The only reason they exist is to rip you off. Stop shopping there if you have any other choices.
Allan Slavik: The Best in the Buisness - ets141
No lie, Allan Slavik is easily one of the best used car salesman in Ohio and one I've had the pleasure of pirchasing from on numorous occasions. Im currently in the market now and wish he was still working at Sunnyside Audi. Honestly, it lost them a long time customer not including my network of friends and family members, all of which purchased multiple vehicles with Sunnyside for over a 17 year period. I'd short Sunnyside if it were publicly traded and use the profits to rehire him!
Buyer Beware - taken
Purchased a used car from this dealer. It was an older model, so it was "as is". After driving 40 miles, two warning lights appeared on the dashboard. I took it to a mechanic to have them reset in the event that it was just a fluke. After driving about another 40 miles, both codes were back on. I contacted the dealer. Salesman said the manager would contact me. No contact. No surprise. I purchased a "gold" warranty in case something like this would happen. The car requires $5,800 in repairs. The "warranty" company will cover only one of the three required repairs. If the required part is not specifically listed in the contract, it is not covered.
Making this post in the hope that no one else is foolish enough to buy a used car from this dealer.
For the past 11 years, I have been servicing my Audi A4... - abach
For the past 11 years, I have been servicing my Audi A4 at The Audi Connection (formerly Joseph Audi). My last service visit was very disappointing. I called a week in advance to schedule my A4 for a routine service and asked for a loaner car. The service department told me that should not be a problem. I drive over two hours to have my car serviced and expected genuine customer care. I did not receive this. In fact, my sister (who was with me at the time) said she had better service at the local Pep Boys.
Upon dropping my car off, I told Lee in the service department, that I needed a new pair of wind shield wipers and reminded him I requested a loaner car. Assuming that I would get one of the six Audi loaner cars parked out front, I was told I needed to wait until the Enterprise guy came from down the street. I don't understand why I was not given an Audi loaner when I scheduled my car a week in advance. My sister and I were inconvenienced by the wait, paperwork, and inspection of the rental car during the pouring down rain.
When I came and picked up my car I asked Lee if they put my wind shield wipers on. He commented that wipers were not included in the type of service I had done unless I specifically requested them. I told him I had requested them- the first thing I told him when I arrived!
I went to pay for my service and the cashier said he had not even written down my request. I handed her my Audi discount card they sent me in the mail and she said they already discount the wipers and I would not be permitted to use the card. Why do they send out discount cards for service and parts if they do not honor them? Needless to say my wipers cost $54.00. The cashier reminded me that labor of the wipers would have been another $50.00 to have them installed! Luckily, I was not charged for this service.
I would not recommend anyone to go here. I plan on finding another Audi dealer for service. This is upsetting to me, since I have been a loyal costumer for a long time.
Vin Devers Autohaus of Sylvania