Amazing staff! - Dan Hafner
We have purchased 3 vehicle, (one business and two personal ) over the past 10 months.Every encounter from service to finance to our salesman Ramon has been professional,friendly and low pressure. We will confidently recommend anyone we know who is looking to purchase a new vehicle to visit the great staff at Vin Devers!
Top Reviewed Specialists At This Dealership
New Vehicle Sales Concierge
Pre-Owned Sales Concierge
Rachel making Christmas complete with an Audi Q5! - Seth Myers
Rachel is a rockstar. My fiance and I were unbelievably impressed with her professionalism, knowledge, and general candor. I consider myself a long-term customer at Audi Columbus due to the amazing first-time experience I received during this car buying process. I left with the confidence that this was the start of a relationship rather than the end of a transaction. Thank you, Rachel - I look forward to working with you in the future!
Audi Brand Specialist
Excellent Experience. - DK
Derek did a great job with us. He was professional, timely, and a pleasure to work with. We were very confident in our purchase by the thoroughness of the car information and prep. They even gave us a full tank of gas! I am very impressed with Byers and would highly recommend them.
Porsche Brand Ambassador and Jaguar Sales Specialist
Jaguar/ Porsche Sales Manager
Always a Great Experience - Orth2018
Always a pleasure to go into this dealership when looking for a car. Very friendly and not overbearing when your looking on there lot. If your looking for a great deal this is the place to buy your next car. .You won.t get treated any better then here. Jim Howell was my salesman and I highly recommend him to put you in your next car..
Extremely professional and honest. No games - Debbie
Best car purchase experience EVER! Went to several dealerships and had the same typical games. Not here, they were forthright, honest, and made me feel so comfortable. Especially being a female. Highly Highly recommend them.
Exceptional service for my Audi - PLADAMS
I just had the best experience with MAG Audi. I worked with Josh and he was wonderful. Not only was my timing chain repaired, the balance shaft was also added as a courtesy. The service manager, Chad was instrumental in making it happen. I am extremely pleased.
Just purchased 2018 Audi Q5 November 24, 2017 - Linda Sharon PA
I am very pleased with my purchase from this dealer. They were very responsive to my needs and were able to close the deal, prep the car, train me on its features and have me on my way in record time. They have also promised to service the car for me when I live in Sharon which is 90 miles away. It was a great experience. My Brand Specialist was Randy and he continues to answer questions and guide me through the car from either is office phone or cell phone on his day off. Great service.
Happy with my purchase :) - AnnB
Just leased a new Mazda 6. So excited to upgrade. I worked with my salesman, Pat Primm, on the purchase and I know it was a very good price. Purchasing a car at Cascade is very transparent and there is no pressure. Very professional staff--the technologist made sure I knew everything about the car before I left the lot. Tina Tursky was ready with the paperwork and made the whole process quick and easy. I am very happy with my experience at Cascade.
Waste of time, buy or not it is going to take a long time. - thedyne23
I like to start by being fair and honest but kind. Derek Pickle was fantastic to work with. Great communication and was a personable individual and in the future if he changes dealerships I would gladly work with him again.
So the story: honestly I am not the kind of person to drive an Audi but I was looking for a small SUV that was good in all weather and somewhat nice. The Q5 was a great fit and they were priced right. Issue though is that they are not many around, maybe because of the Takata recall, unsure. So I had to make a trip to Audi. I actually started though at Audi to look at a BMW 5-series. It was a great car and I left thinking easy I will buy it. Mind you this is first trip. It was not around though on my first trip, it was in detail. So I had to come back. I met Derek because the person I originally talked to, Steve, was nowhere to be found even though I made an appointment. Nothing new for a car dealership and my friend is at another dealership and said that you make these appointments and nobody expects you to show. Well I did right on time and nobody was there. Trip 2 we drove the BMW and with Steve. Like actually with Steve, this is one of those dealerships where they insist on riding with you. Which sucks because you have to make small talk with Steve Cortez instead of messing with the car. So I did my research on the car and it was in an accident but it was priced the same as any other BMW of similar miles and year. Same friend at the dealership said that you can take the worth of any car basically and slash 25% immediately if that is on the title to most places. So I saw the car was fixed well and in good shape but I could never resell it. So we talked price and it got uncomfortable where they would not budge and we moved to looking at other cars. Then I remembered they had Q5's and we took one out. Steve came along for the ride of course. I liked it but they were closing. So week later came back and looked at the selection and started to think about them and looked up the details. Well many of them were in accidents and priced the same as a non-accident car so I had a list of those worth and worthless. Came back with my mother whose score I figured I would need to get a better rate and we looked and talked prices and they were not moving much and offered a low trade in so we left. Get a call and they want to offer more. Few days later came out again and negotiated and still wasn't much change. Got them to move a small bit but not enough. They negotiated and after I had left agreed to move more. Then we return and we wait and wait and wait for Derek even though we had a 3pm appointment and showed up at 3:02pm and are going to buy this day and it is not at the lot as someone took it out, neglecting to tell me before traveling from the west. So we left and planned our return a few days later. Few days later the day we were going to buy it, it sold before we got there. Derek did text me and say someone is interested and to grab it but I was in the middle of a highly important phone call and could not read the texts.
Point to all of this. They slowly will move and say each time that they are working with you and to take it easy. See it this way though. It costs 30k and you want 28k. Most places will say okay let's settle at 28.4k but Audi does 29.6 to 29.4 to 29.0 to 28.9 to 28.7 to 28.4. Its a terrible waste of time. If they would have worked with us the first trip for the Q5, we would have it. So my suggestion, go somewhere else. They will dig how they are Penske until the sun rises into their sale and all the BS that you really could not care about but try Sunnyside Audi. I know people there who are great amazing people, they just did not have any older model q5's that I was after. I liked Derek, he is a phenomenal salesman and person but I do not recommend this Audi of Bedford.
It is worth mentioning that they also do not guarantee your deposit back without a 'good reason' which is against the law to my understanding. I am not a lawyer but a brain scientist.
Allan Slavik: The Best in the Buisness - ets141
No lie, Allan Slavik is easily one of the best used car salesman in Ohio and one I've had the pleasure of pirchasing from on numorous occasions. Im currently in the market now and wish he was still working at Sunnyside Audi. Honestly, it lost them a long time customer not including my network of friends and family members, all of which purchased multiple vehicles with Sunnyside for over a 17 year period. I'd short Sunnyside if it were publicly traded and use the profits to rehire him!
Best Sales Team - EnzoBenzo
I was considering purchasing a new car, I just wasn't sure on what was out there.
I came in to see Karl, he was knowledgeable, friendly and happy to work with us.
For the past 11 years, I have been servicing my Audi A4... - abach
For the past 11 years, I have been servicing my Audi A4 at The Audi Connection (formerly Joseph Audi). My last service visit was very disappointing. I called a week in advance to schedule my A4 for a routine service and asked for a loaner car. The service department told me that should not be a problem. I drive over two hours to have my car serviced and expected genuine customer care. I did not receive this. In fact, my sister (who was with me at the time) said she had better service at the local Pep Boys.
Upon dropping my car off, I told Lee in the service department, that I needed a new pair of wind shield wipers and reminded him I requested a loaner car. Assuming that I would get one of the six Audi loaner cars parked out front, I was told I needed to wait until the Enterprise guy came from down the street. I don't understand why I was not given an Audi loaner when I scheduled my car a week in advance. My sister and I were inconvenienced by the wait, paperwork, and inspection of the rental car during the pouring down rain.
When I came and picked up my car I asked Lee if they put my wind shield wipers on. He commented that wipers were not included in the type of service I had done unless I specifically requested them. I told him I had requested them- the first thing I told him when I arrived!
I went to pay for my service and the cashier said he had not even written down my request. I handed her my Audi discount card they sent me in the mail and she said they already discount the wipers and I would not be permitted to use the card. Why do they send out discount cards for service and parts if they do not honor them? Needless to say my wipers cost $54.00. The cashier reminded me that labor of the wipers would have been another $50.00 to have them installed! Luckily, I was not charged for this service.
I would not recommend anyone to go here. I plan on finding another Audi dealer for service. This is upsetting to me, since I have been a loyal costumer for a long time.
Vin Devers Autohaus of Sylvania