Derrick, your personal service was the best. - Fnoregon
Derrick, your personal service was the best. A 10 in my book. At Acura, for which I have been a customer for 20 some years, it was always the little things that counted and made the value stay so high. I was caught by surprise this week when without notice, I received a first time charge for changing out my mounted snow tires. Then when I got home and unloaded the tires I found the simple plastic wrapping to be torn and extremely dirty. It was just the change in the little things that made me wonder if my customer support was beginning to weaken. My wife purchased a BMW last year and we’ve both been super happy with that purchase.
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