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Service took longer than expected so it was free. I... - dbfast
Service took longer than expected so it was free. I appreciated that very much. The service writer went over future needs an provided recommendations for future service.
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My car broke and the issue was intermittent and Jon... - Tomas
My car broke and the issue was intermittent and Jon recomended to fix it so I didn't get left stranded somewhere.
jon is always great
This was our first car buying experience in 12 years. We... - GeoMar
This was our first car buying experience in 12 years. We purchased the 2020 Buick Envision. My wife and I love the vehicle. I must say Phil and Logan made this a very pleasurable experience. We expected that with all past car buying experiences for this to be a wrestling match. They were both very knowledgeable and easy to work with. No high-pressure tactics. We will definitely be referring our friends and family to Weston Buick. My wife and I were very happy with Phil and Logan. They get an A+ in our book.
Damaged our company vehicle tail gate. Disrespectful,... - Al
Damaged our company vehicle tail gate. Disrespectful, rude , unprofessional. Blamed everything on us. Said that we look like we can afford to fix the damage. STAY AWAY FROM THIS PLACE.
Great - Kristi
Everyone is very nice and friendly. The service is always quick and efficient. Everyone always has a smile on their faces. Will always come here for service and will recommend to friends and family.
Great customer service, killer experience at buying my... - Stantonsdiesel
Great customer service, killer experience at buying my car. Salesman really knew what he was talking about which is hard to find when buying a car!
Had a excellent day car shopping at Tonkin Chevrolet on... - bwhite0850
Had a excellent day car shopping at Tonkin
Chevrolet on Sunday 2/16/20 JR was our sales person and he was warm and very polite no pressure which was nice! Found the car we wanted and there was a chip in the front windshield he said we’ll replace it and they did the service was fast and great! This was the easiest and best car buying experience I have ever had. Thank you JR and all the rest at Tonkin Chevrolet.
Friendly and helpful. - shelby748
Took my 2020 Silverado to Gary Gruner to have a switch replaced and computer recalibrated after another dealership put oversized tires on the truck and failed to recalibrate the computer. The service manager, Tony Denny said the software that to be downloaded from GM to recalibrate the computer. After about 5 hours, Tony told me it might be awhile and gave me a loaner car and asked me to come back the next day. The download took 24 hours. Tony apologized for the delay and discounted the fee for the recalibration. The switch was replaced and I was on the road. This service is what I expected from a dealership and will continue to give them my business.
Terrible organization - L
Sweet as pie on the phone, but no help when you arrive there. The clerks clearly are more interested in chatting with each other than actually deigning to speak to you, and then immediately want to hand you off to some one else. Why is there no one person to specifically greet and direct people? It's customer service 101. Hope you have lots of time to waste; this is a business that is more than happy to keep you waiting.
Amazing and very helpful team made my purchase quick and... - foureyes
Amazing and very helpful team made my purchase quick and easy and are always there to answer any question I have had about my car since. Everyone is welcoming and you can tell they care about the community and the people in it.
After my Corolla stalled on the freeway while going over... - highdesert.trainingcenter
After my Corolla stalled on the freeway while going over 65MPH the car was towed into them. This dealership's service department is unprofessional and rude. They have zero knowledge on Toyota warranty. Their incompetence ultimately left me stranded with no vehicle as they refused to provide rental car despite my warranty having rental car coverage
We went in to look at a new canyon, we were rudely asked... - WindowGardener
We went in to look at a new canyon, we were rudely asked if we had an appointment with anyone then begrudgingly brought inside. The dealer did not tell us his name nor ask for ours. Then he looked and said they were out of stock. Honestly the worst car experience I have ever had and although my fiancé and I have had GMCs before, this made us not want to look again and have had much better service and time at multiple dealerships of other brands. If customers are prepared to spend a lot of money, it would probably be good business to show appreciation and good manners to those who walk through the door.
Professional And they care, and M Tv - Cvn786
Their professionalism is above reproach and most importantly they are there when you need them!will you all be listen and may work with you and help you and when you ask them to do something they do it I consider them the best of the best and that's based on 10 years of service and having things done that needed to be done and things it in all that you have and regular maintenance never heard a bad word about them either post script there what we hope all automobile dealers are or should be these guys do it Chester Morgan Dill Leonhardt
Brake oriblem - RLB
Quickly diagnosed, part ordered, came in within a few days, part replaced and I was on my way. Friendly staff. No cost. Truck still under warranty.
Superb service - HappyHealthyHammond
I called ahead and scheduled an oil change; upon my return from a pleasant walk about; I discovered the service man saw my note to self on the dash to replace the rear brake lights- which I forgot to tell them about, but purchased on the walkabout. They had completed the oil Change just as I returned and offered to install the bulbs I had in hand! How sweet was that! The Oil Change was so comprehensive - and the service was so helpful; I immediately scheduled my next visit! Thank you Krys for your helpful service!
Best dealership ever! - Summer Tuenge
I have purchased two cars from Roe Motors and have never been more pleased with my experience at a dealership! They are amazing and go above and beyond! Especially for their return customers!
My husband and I have had the pleasure of being helped by Trish Thoman, she sold us our first car we purchased from them. It was a 2011 Toyota Camerey which was in perfect condition. We had it for 2 years, it was a great family car and we never ever had a problem with it! Grant Bryan sold us our second car. It's a 2014 Lincoln MKZ. It is also in absolute perfect condition and has every feature I could ever imagine, seriously it's loaded! They always call you to make sure everything is going well after your purchase, and send you a wonderful gift box full of goodies. Every year we get cards from Trish! And they always remind you when it's time to service your car! We also had the pleasure of working with Lori Bouquet (absolutely adore her!), Kim McDonald, and Zack Morris all who work in sales. We absolutely love every single person we have met there! That is saying something when it comes to car sales! They are never pushy and really just want you to be happy and feel completely comfortable with your purchase! They made customers for life with us! I love love love my new Lincoln! Thank you so much Roe Motors! You are all absolutely wonderful!
Royal Moore Buick GMC Mazda