Helpful, accommodating service - ekeane3
All of the sales associates were friendly and accommodating. They were cooperative and gave us an expedited car buying process, which was appreciated. Would recommend to anyone who wants to buy a car.
Top Reviewed Specialists At This Dealership
A refreshing last stop - Beth M
After a hard day of going from dealership to dealership and not being satisfied I was so excited by the service and quality vehicle that I found at Kia. Elijah was so helpful and informative about your product and was a great person to work with. I wouldn’t hesitate to recommend your dealership at all and feel very positively about my experience.
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Didn't contact me and I had to pay for rental car. - gewaters
Had my car in after an accident. They had to replace the motor. It was finished on Thursday. They contacted the body shop, but did not tell me it was finished until Monday. Since it was finished and I did not know, I had to pay for the extra 2 days of car rental.
Great sales associate - Deri
I'd like to take the time to share of our experience at Kia of Greenville! Our sales associate was Chris Whalen! He answered all of our questions and was knowledgeable about the different models. He got us the most possible for our trade and got out payments where we needed them to be! All around great experience at Kia of Greenville!
Great service! - Steve56
It's a very comfortable place! AC and Wifi and snacks. If I would have wanted a shuttle ride too, they would have provided it.
Great service and very friendly and helpful people! It is evident that they care for their customers.
ANOTHER GREAT EXPERIENCE AT STOKES KIA - JimForte
It was time to buy another car, even though my 2006 Spectra is still going strong (and I'm keeping). We always go to Stokes Kia. We always find the car we want at the price we want. And Michael Tucker is the only salesperson we go to. I think the new Forte I bought last night is the 5th vehicle we've bought with him over the years. And if he's still there, we'll buy the next one with him, too.
Elite Certified Sales Consultant
These guys have my business for life! - matt2cal
Bryan Jimmerson and Jeff Wilkins are the best! They really went above and beyond for both me and my wife. They were always available at any time of day to answer even the most mundane of my questions and were always super friendly. They blew every other dealers price out of the water and went out of their way to ensure that we got what we wanted at a price we could afford. They did so much to help us out I can't even begin to describe how grateful we are! These two WILL get you in a car that you'll love! If you're looking to purchase, talk to these guys because they will bend over backwards for you and are two of the nicest guys you'll ever meet. If you go to buy though, you've got to ask for the Bryan and Jeff walk around video, my entire family loved it! These guys have my business for life and will always be my first and probably only call from now on!
Service review - Driver 37
Excellent visit—they even informed me of open recalls that I was unaware of. The sales associate was also friendly and gave great advice regarding trading my SUV.
Well Respect People Working At Kia. - Yolanda Johnson
Latasha Odem is a well respected lady. She really knows her cars. She will put you in what you can afford. We really love latasha. She is a wonderful lady.. Thanks Latasha!!
These guys ROCK! - Jo
Fast, friendly and GOOD! First oil change was on them, lots of big ole smiles on ME! Set the time to my schedule and worked with me to be satisfied with what i needed. Even washed my car !
Misdiagnose Rip Off - Knowledge Counts
I have been a faithful patron of this service department Until they Misdiagnosed my truck with transmission problems 4 times returning it to me the first time telling me the Clock-spring was bad and was causing my truck to stay in 2nd gear (I had to google it, it controls your steering wheel buttons, horn, airbag ect.) $630 later something that controls my transmission/power-train but IS NOT covered under its 100,000. mile power-train warranty half way home stuck in second gear, I return it then they said it was the Cam-shaft sensor and the replaced that free of charge and return my truck I drove it to the store, car-wash, and filled it up with gas drove about 14 miles and it did it became stuck in 2nd gear AGAIN right in front of another FCA dealership where I stopped and they ran a free diagnostic on my truck immediately as I explained the recurring issue and when the codes came up it was the TCM Module (transmission control module) denying it to shift up or down (they service manager also told me that I was being ripped off to replace all the parts except what was actually wrong with my truck at My cost. I returned it to Galeana with the report and when the service manager checked to see that both prior checks had shown the same error code and they simply replaced the part and Flashed the truck to clear the TCM code brought the technician out and said how embarrassed he was that the technician had done all of this but didn't report the TCM code for the reason I brought it there for in the first place, they ordered drove my truck around and "Replaced the TCM" it literally made it a block from Galeana and became stuck in 2nd gear AGAIN. They had my truck for another 2 weeks drove it repeatedly replacing a Solenoid and then a Cam Screen Filter drove it some more told me it seemed to be happening on every 3 ignition start cycles and that they only drove it once or twice before returning it the previous times, and on top of it said that I wasn't changing the oil often enough and It came with 4 complimentary oil changes for the first 24,000 miles which I had done and then followed the Service Manual every 10,000 miles and Oil life monitor until this situation at 73,000. miles and was not due for a oil change for another 2,000 miles the Service manager Carl told me that were we live in SC falls under the "Harsh Driving Conditions" that is stated in the owners manual and that i was driving way to far and long between changes (basically it was my fault) I drive my vehicle under normal conditions and average a higher MPG then stated by the manufacturer FCA and it is persistently taken care of and Garaged even further protecting it from the elements and harsh temperature changes that hurt the viscosity of oil in fact, I had then change the oil before I picked it up after 27 days in the shop multiple other people driving it and storing it outside.
For all of this I DO NOT RECOMMEND GALEANA to service after warranty coverage is over and that if you have purchased a New FCA vehicle that they no longer offer the 100,000 mile power-train warranty and Only 60,000. mile TRADE IT before the warranty ends as this all happened at 73,000. miles and is most likely the reason the coverage has changed.
The 8 speed is simply a knock off from the old Mercedes venture which actually sources there transmissions from ZF and do not have any similar issues, as the Jeep GC and Durango ride on the ML/GL platform under-body.
I also left 2 VM for the GM of Galeana and never heard back but they Lady who sold me a vehicle was more then happy to assist if I wanted to trade out of it.
KING OF RIP-OFFS - Easleysux
Went to this place to repair my windshield washer leak they looked at it told me $300...I took it to another place they connected the line back-up for free..what a bunch of scoundrels, liars cheats..
In South Carolina
Kia Country of Charleston
Myrtle Beach KIA