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I am 71 years old and have been buying new cars every... - GZORDAN
I am 71 years old and have been buying new cars every three to five years since I was 21. This is the best dealership I have ever dealt with!
Zack Moran is very knowledgeable, friendly, and efficient, and makes service visits a pleasant experience.
Top Reviewed Service Specialists At This Dealership
Service Lane Advisor
I felt I had the best crew in the world they... - amkes219
I felt I had the best crew in the world they reallyProblems with it with the battery in the software I will say this there are wonderful to me I could not ask for a better crew to take care of my vehicle whenever I have problems that’s where it goes there at Lugoff then we did a wonderful job
From the moment I met Ryan he was honest and upfront with... - Rochell.blount
From the moment I met Ryan he was honest and upfront with me. There was no pressure at all he felt like a friend not a salesperson. It was the best experience I have ever had when purchasing a car
Body Shop Manager
professional and friendly - chris C.
Service was ready for me when I arrived.The waiting area is very clean and
comfortable.All staff was extremely friendly and helpful.I thought the price
I have had the pleasure of purchasing 3 Suburbans from... - Warren Klugman
I have had the pleasure of purchasing 3 Suburbans from Fred Caldwell over the past 10 years. Each experience and interaction I have had has been better that the preceding one.
The professionality and honesty that is in their core has been experiend not only by myself but by all those people I have sent their way.
A case in point that just occured. I was a victim of hail damage that took place this past April 2011. The process for repair was seamless and easy.
Now for the icing on the cake...Just today I have received a reimbursement check from Fred Caldwell as a result of a bookkeeping overpayment. This did not have to be done and candidly, I would never had known the difference.
Fred Caldwell Chevrolet is the definition of integrity!
Offered by Warren Klugman
Had a tire blow out on my 2020 Blazer. Spoke to Robert... - AJ
Had a tire blow out on my 2020 Blazer. Spoke to Robert and He was so amazing! Calming and helpful! Made my bad day better!
I went into this dealership to purchase a vehicle and man... - Gabriel
I went into this dealership to purchase a vehicle and man was the service amazing. My guy David Gruapner was absolutely phenomenal. His knowledge on cars is unmatched and he displays excellent professionalism! Thanks David!
Charles Mcelveen was an awesome sales rep. Great job in... - Williamsonharley
Charles Mcelveen was an awesome sales rep. Great job in getting us in our 2021 chev trailblazer! I would recommend him to anyone who wants great service.
Taylor Walters worked with us, we were so impressed, we... - alpoeggel
Taylor Walters worked with us, we were so impressed, we came back a week later and purchased another car from him.
Thank you Taylor for selling us 2 cars in one week, we enjoyed working with you
Travis White was very nice and found me just what I... - lottdg
Travis White was very nice and found me just what I needed and finance got my financial situation I needed. I love my new Spark!!
Mr. Woody Hayes did an excellent job on getting me what I... - Cherisel81
Mr. Woody Hayes did an excellent job on getting me what I was looking for took taking the time to answer all of the question we had and showing us everything about the Chevrolet Traverse thanks again Wo⁹ody Hayes
Free oil change - Ravflash4
Since this was the first oil change after purchasing my SRX, it was of course free. I love that! Service with a smile! Even though it was Thanksgiving week, Summerlee got it done. Thanks Summer and thanks Vaden of Beaufort! Merry Christmas!!
BEST SERVICE DEPARTMENT! - Metnyc
The service department/parts department are the best.
They can correct other dealer’s Service Departments
errors, and your car will be so much better off! And so will you! Go to Reichenbach first!
Just moved to the Greenville area and was actually closer... - patmac
Just moved to the Greenville area and was actually closer to this dealership. This dealership had better reviews than the dealerships in town. Work was done in a timely manner, correctly and for a reasonable price. People in the service department were very friendly and treated me as if I was a long time customer.
Excellent personal service - jimgmate
Been taking my cars there for years most recently yesterday. Got great service from the service clerks and the jobs were done on time. Mechanics did a great job even servicing other items like tire pressure and inspections, that they did not charge for. I highly recommend this dealership.
BEWARE, BEWARE of the Sercice Deparment - Skeeter
First a love GM Vehicles but not the service department unless it's under warranty.
Took my 2012 Cruze in for heater not working on Jan.23,2019 ( First time same thing in April 25,2013 )
They replaced water outlet housing. $603.20 (same as 2013 ) When I got the call to fix it I was told it needed a cooling flush but I was not sure I wanted to spend the extra money. I was told it was HIGHLY RECOMMENDED so I said ok.
Then on Jan 29,2019 I took it back for the same thing, heater not working !!!
Now I'm told the water pump is leaking. " When the flush was done something must have broken loose" and now I have to pay again $642.68 for something they Recommended and caused damage
Worst Car Repair Experience - Doug
Took my 2002 Saturn with less than 50,000 miles to Palmetto Chevrolet for a starting problem in July. The car would turn over, but would not start. Four times they called to say the car was fixed. Four times and $2000.00 later the car still won't start. One time they said it was fixed and after I paid the bill they couldn't get it to start. Unbelievable. Waiting for them to tell me a fifth time it is fixed and it is April. This was my worst car repair experience.
I have purchased two new vehicles from Pro. Getting... - groovytermite
I have purchased two new vehicles from Pro. Getting service is easy and efficient, The people are friendly and courteous. I wouldn't go anywhere else.
Very friendly, mad us feel relaxed and non pressured.... - Valenzuela
Very friendly, mad us feel relaxed and non pressured. Shawn Couch was the greatest salesman. Recommend to everyone who needs a new vehicle.
Thank you Shawn
Tanya & Alfred Valenzuela
Wife was told that 1st oil change would be free. She made... - tipperdale
Wife was told that 1st oil change would be free. She made appointment and when she gets there she was told that it would be $59.95 to change the oil and rotate the tires. I have purchased my last vehicle from them and I intend on telling everyone I know just what a bunch of crooks and liars they really are. Don't go there. Love chevrolet is a far better experience..
Bad not good - Dealership
Just let everyone knw that I had a 9 o’clock appointment just for something simple and I sat there for 6 hours and the service the department ( secretary) had and attitude!!!!!! Will think twice next time!!!
Bait and switch operation. I booked my appointment... - Jpetro303
Bait and switch operation. I booked my appointment online since i purchased my truck at this location. Their website booked my appointment and noted that the truck was due for a first year service oil xhabge tire rotation FREE of charge is what it quoted me. So i made the appointment boom soon as its done which took almost 3 hours to complete. $92 charge. So i said your appointment booker said it was free. The clerk says. Yea i dint know why it keeps doing that. Its $92 dollars. Never going back woukdnt recommend anyone going here
The service department is awful to work with. They don’t... - ashleej87
The service department is awful to work with. They don’t do what they say they’re going to do, do not update on status of vehicle and have 0 communication skills. I will not be coming back here for any service or sales ever... I would rather drive an extra 30+ minutes to a dealership who will actually communication whats happening with my vehicle and keep me informed of next steps.
Absolutely horrible service Department! Damaged my rims... - GM employee
Absolutely horrible service Department! Damaged my rims on my Hot Wheels Camaro 50th Anniversary Edition, only 2500 made. No response from General Manager when called
What a joke - Bweave612
This place is an absolute joke. It’s always a fight to get anything done in the service department and when I asked to get my truck looked at under warranty because I am concerned about oil pressure and noises coming out of my engine they charge me $110 to do nothing at all. Also they for some reason refuse to call you when they’re done. 5 hours without a vehicle to call back up there and she goes oh yeah it’s been done.
Also put in a paint warranty claim and jumped through hoops with a manager for them to basically call me a liar. Never again going here for any reason.
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Service Lane Advisor