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A relaxing experience - Katie142
Glen was wonderful! He just made the whole experience easy..there was no pressure, it was so nice! It was also seemless... not a lot of back and forth.
Great experience! - Harold
Travis the sales professional and Eric the service writer were both very caring and professional and really cared about me and what I was looking for. From the gentleman that brought my car to me after service to the owner I was greatly impressed. Everyone i have dealt with from the receptionist to the owner are truly professional. I highly recommend Harper Infiniti and the QX50 to anyone looking to own a new automobile.
Fabulous experience - ashermom
I met Natasha and instantly felt comfortable. She is not pitchy and owns an Infiniti so she practices what she preaches. I love my car and the entire experience was so easy. Our schedules were crazy but we were finally able to connect and get it done. It was the quickest I have ever bought a vehicle, ever!
Natasha is the easiest person to work with and I would send anyone to her. She is knowledgeable and doesn't push you into something you may not want. I'm sure everyone at this location is great but I have first hand experience- find Natasha!
WORST CAR DEALERSHIP EXPERIENCE I'VE EVER HAD!!! - ZachW
WORST DEALERSHIP EXPERIENCE I'VE EVER HAD!! After test driving a 2016 Dodge Dart at Infiniti of Chattanooga, I was HARASSED multiple times a day by phone, texts, voicemails, and emails for a week! I only came in to TEST DRIVE the Dodge Dart because I was shopping around for a new car, I DID NOT come in to BUY the Dart that day! However, Nick Pistone and Mitch Thane could not understand that we were ONLY wanting to TEST DRIVE it! They kept us in their office for over 2 hours trying to pressure my boyfriend and me into buying the Dart that day! They also lied to us, saying I was "required to buy GAP insurance" which wasn't true! Several days later, my boyfriend emailed Mitch and told him we were not interested in buying the Dart. Still, the next day, he called my boyfriend and later called me at work! After finally blocking Mitch's number, I then began receiving calls from Jennifer, begging me to come in and buy the Dart! She said it had been "shipped off to auction, but it wasn't too late for them to call and have it brought back for me to buy it!" Also, another LIE! The Dart was still sitting in the dealership lot the next day! This dealership does NOT care about its customers, only about making a profit!!!