Found the problem and fixed it prompt - MARYANNEFDEGOEDE
The work was done quickly and expertly. The staff is kind and helpful. They were able to diagnose it correctly. The service advisor Stori knows her stuff.
Top Reviewed Specialists At This Dealership
Great service ! - Ed F. of Coeur d' Alene Idaho
Amber in the service department was very helpful in getting the issue with our car resolved.
I would highly recommend Mercedes Benz of Spokane for their service and products.
Senior Sales Consultant
A Perfect Service Experience - akpbft
Jourdain and Garrett really know how to take care of me and address my concerns in a positive and professional manner. Having an issue with a vehicle can be nerve-racking, but they make it pleasant. I know it will be done right the first time. My experience with them and the Mercedes brand will me coming back again and again.
Treated well - AMGuy
I purchased a AMG C63 from MB of Seattle; love the car, cannot abide by the dealer. SO, I ended up driving to Tacoma, and while skeptical of how they would treat me...as I purchased the car at a competitor.. they could not have been more gracious. I was welcomed and made comfortable.
They work was completed within the times frames they provided and was less then estimated. Additionally, they washed the car.
I highly recommend this dealership.
Very friendly and up front. - WonSong@USARMY
My family was there last weekend to check out the Pre-owned CLA. We were assisted by Chris Lee and he was a professional sales person. He was very polite and up front about the price and cars. Very knowledgeable too. We couldn't buy the Cla that we like because someone else was already promise buy it but it was ok. We will definitely comeback here.
Ignorant and not helpful at all - Ilona
Mercedes-Benz of Bellingham is the worst place to call/do any business!
I called them few times, left messages to make appointment for my service. They did not call me back. I even left a message w/receptionist and they still did not call me back.
MERCEDES-BENZ OF BELLINGHAM DEALER IN WASHINGTON STATE IS THE WORST PLACE TO DO ANY BUSINESS!!!
Don't even try to contact them!
Call Mercedes-Benz of Seattle instead!
They are not taking responsibility for the parts they broke - chacha
Two weeks after purchasing a used Lexus from Mercedes of Bellevue, I took it back to them to replace the front strut on the driver's side because it was found leaking. After the car was returned to me, the front brake on the driver's side started to make a loud noise when I slammed on the brake. What's more is that the wheel lock key was gone too. So I took the car back for them to check. The service advisor, Matt, admitted that the brake is making noises. He said the brake was checked, but there was nothing wrong with it.
How many of you would agree with "there is nothing wrong" when a brake is making noise? (Different from the noise when small rocks got stuck between rotors and brake pads)
I asked him "Did you actually get a new wheel lock key to take the wheel off in order to check every component in the brake system?"
He refused to answer my question, instead he kept on asking me to pick up the car from the dealership.
Brake is one of the most crucial components to keep passengers safe. I am really scared of driving the car now because I never know at what moment will the brake stop working.
Matt is putting my family and I in danger because of the malfunctioning brake, and doesn't want to take responsibility.
P.S. All four rotors and brake pads were brand new and working properly at the time of purchase, which were also verified by a local auto shop.
Lying and magicians with paper work - Loganoptima
They lied on the deal and even after it was found out they lied about the deal still tried to sheistts me when they should have been redeemingbthem selves but no again they tried to be under handed I beg people to not buy from them as they r dishonest and can't even keep there stories straight or produce the dealer who made the deals I will b telling everybody I know to not deal with them as they r dishonest to a tee and play wizard games with there paper work. Didn't even have the courtesy to put on my plates this was the worst experience ive had