8 Audi Dealers near 02886near 02886

We were on vacation and out of nowhere our air - chrishicks33

We were on vacation and out of nowhere our air conditioning would not turn on in our 6 month old car. We called and Sean did not hesitate getting us in for a service appointment even though we were from out of town and had not purchased our car from there. Very professional and we appreciated their attitude and the fact that within three hours we were driving off the premises with the air conditioning working and they had even gone ahead and done our next oil change! Great work Hoffman Audi!

I have always been well taken care of at Audi, but with - TM

I have always been well taken care of at Audi, but with my previous salesperson no longer there, I was a little nervous. Bryan Garcia stepped in and was absolutely amazing. He made the entire process seamless and easy from beginning to end. He was professional, knowledgeable, and made sure every detail was taken care of. I truly appreciated how effortless he made the experience and would highly recommend working with him. Thank you, Bryan, for continuing the exceptional service I’ve always received from Audi!

They were great at solving the problem of my trunk not - amylynnedaigle

They were great at solving the problem of my trunk not properly closing. Victor helped us out and was great to work with.

I am sharing my experience with Audi Natick (Bernardi - Lexif

I am sharing my experience with Audi Natick (Bernardi Auto Group) to warn prospective luxury car buyers about their pre-delivery inspection standards and complete lack of executive accountability. ​I purchased a low-mileage 2023 Audi Q5 under the assurance of a full inspection and ~70% tire tread remaining. Within ~12,000 miles of routine commuting over roughly 7 months, I suffered an emergency flat tire on the side of the road. When I tried to change the tire, I discovered Audi Natick had installed wheel locks on the vehicle without my knowledge or providing the key, leaving me completely stranded. ​To make matters worse: • When an independent mechanic called Audi Natick from the scene to help get a key, staff hung up on him. • After begging dealership staff, someone finally dropped off a wheel lock key—but only after I was left stranded for hours, made 3 hours late for work, and forced to arrange alternative transportation. • Upon removing the locks, all four tires were found stripped down to bald cords. • An Audi technician at my August service warned me of rapid wear, claiming they were "high-performance" tires. Manager Ned later contradicted this, admitting they were standard Kumho All-Season tires—which should never fail in 12,000 miles unless sold unsafe or severely out of alignment. • Despite owning the car for only about 7 months, I was forced to pay out-of-pocket for four brand-new tires, emergency lock removal, and a full alignment. • Manager Ned dismissed the safety hazard, stating he’d "only understand if I was stranded for 3 days," and offered only a key after the damage was already done. ​I sent a formal written complaint with receipts to General Manager Wunna Zeya, Service Director Matthew Brawn, Bernardi Auto Group leadership, and Audi Corporate. Management has completely ghosted my emails for over a month. ​A dealership that sells luxury vehicles with undisclosed missing equipment, fails basic tire safety standards, and refuses to respond to formal complaints does not deserve your business. I am moving forward with formal state regulatory filings with the Massachusetts Attorney General’s Consumer Protection Division (Chapter 93A) and the BBB. Buyer beware.

First and foremost I want to say Thank you from Top to - puziochet10

First and foremost I want to say Thank you from Top to bottom to the entire staff from service to sales I can't say enough how much Mike and his entire staff help my wife out. To make long and stressful story short my wife broke down in Boston going to hockey tournament with my son. Her Audi died on the highway and us being from NJ heard about Audi Norwell from a friend and wow they helped from the start and were so easy to work with and truly a blessing. If you are looking to get your audi serviced or looking to purchase Audi you have to come here truly caring dealer that is transparent and are really there to help.

The dealership was clean, well lit, and organized very - mark.tricca

The dealership was clean, well lit, and organized very nicely. The staff were very helpful, especially the salesperson who assisted me, Ruzhena. She was wonderful to work with and ensured the process went smoothly. When a car I had previously looked at, and liked, became available again she reached out to me quickly and we were able to close a sale quickly. I’ll look there again next time I’m in the market for a new vehicle.

Car wasn’t vacuumed unfortunately I was told it would be - k2kerr

Car wasn’t vacuumed unfortunately I was told it would be but I as disappointed