10 Mazda Dealers near 10523near 10523

Our sales consultant, Teddy, was wonderful. - gail2814

Our sales consultant, Teddy, was wonderful. Excellent customer service. The financial consultant was also professional and courteous.

Rakib is extremely knowledgeable and informative. - bmont05

Rakib is extremely knowledgeable and informative. What stood out the most was his honesty and professionalism. At no point did I feel pressured into making a decision. Instead, he genuinely wanted to make sure I drove away in a car that was the right fit for me. He was transparent, responsive, and went above and beyond to make the experience smooth from start to finish. If you’re looking for someone who’s trustworthy, personable, and truly cares about his customers, I highly recommend asking for Rakib. Excellent customer service is hard to find these days, and he definitely delivers. I’ll be recommending him to my family and friends without hesitation!

Cristina was professional and friendly both on the phone - originallovereflection

Cristina was professional and friendly both on the phone and in person . They provided a loaner car for the duration of the repair work and shared detailed updates including video . I was very impressed with their quality of service.

I want to express my appreciation to Chris Tejada at - jimmy ly

I want to express my appreciation to Chris Tejada at Mazda Ramsey. He was extremely helpful, took the time to explain the car in detail, and worked hard to match the price I requested. His professionalism and effort made the experience smooth and comfortable.

Real pros @ the dealership. - roeydief

Real pros @ the dealership. Great to work with. They make it easy to buy a car.

I recently purchased a used Mazda from Mazda of Lodi and - shah9

I recently purchased a used Mazda from Mazda of Lodi and have been very disappointed with the dealership's handling of a problem that arose immediately after the sale. The vehicle was delivered with two key fobs. One worked properly, while the other did not. Within the first week of ownership, I returned to the dealership twice seeking assistance. During my first visit, I was advised to replace the battery and monitor the issue. I followed that advice and replaced the battery, but the problem remained. When I returned, the dealership diagnosed the key fob as defective. Despite acknowledging that the key fob was defective and despite the fact that the issue was reported almost immediately after purchase, the dealership refused to replace it. What made the experience even more frustrating was the way I was treated during the process. I felt that management insinuated that I had somehow caused the problem or was not being truthful about the issue, even though I had followed their instructions, returned promptly, and the dealership's own diagnosis confirmed the key fob was defective. The issue itself is relatively minor. What concerns me is the lack of accountability and customer service after the sale. I expected a Mazda dealership to stand behind a vehicle and its included equipment, especially when a defect is identified within days of purchase. Based on my experience, I cannot recommend Mazda of Lodi. Based on this I would avoid buying a Mazda.

I went there recently to do maintenance in my car they - Antonical espejo

I went there recently to do maintenance in my car they were Very helpful in communicating the maintenance needed in my car ! Very efficient

Excellent customer service (Jeremy) very knowledgeable, - rick.soror

Excellent customer service (Jeremy) very knowledgeable, and extremely professional. (Even got me a break on a maintenance charge that was still covered under my warranty,