20 Ford Dealers near 13421near 13421

We recently purchased a car and Christopher Russell was - Fedoxddm97

We recently purchased a car and Christopher Russell was our sales consultant. He made things very easy for us and answered all of our questions. His knowledge of all the vehicles was excellent and he is very very personable. Thank you, Chris for the experience. Sincerely, Paul and Sandy Ford.

Was very happy with service. - 1JUDYSMITH

Was very happy with service.staff was friendly and helpful. WORK WAS done that was required

Both your sales and service departments have great people - THEARTHURS02

Both your sales and service departments have great people who care about their customers. Bravo! They explain everything in easy to understand terms, they are kind, helpful, knowledgeable people. They make Subaru of Utica the best place to do business with .

Very pleased with how we were treated by the folks at - snowinrv

Very pleased with how we were treated by the folks at Nye Ford. Our salesman, Jeff, took the time to listen to our needs and showed us trucks that met all our requirements. Pricing lined up exactly with what was shown on the dealer website. Overall a very pleasant experience.

Jim Msrino was great to deal with. - BLCOIRO

Jim Msrino was great to deal with. Worked with me to meet my needs. Along with the rest of the staff with explanations of features with the Bronco sport along with other warranty needs & financing if needed

The dealer was very responsive and had things all set for... - mspad1

The dealer was very responsive and had things all set for me when I came to the dealership. Would recommend.

They have a very Knowledgeable and experienced staff. - d.gordie13

They have a very Knowledgeable and experienced staff. Great service department. They make buying a car easy..

Took my truck in for a check engine light. - Not happy

Took my truck in for a check engine light. After dealing with a different dealership twice and having them throw all kinds of parts at it the mechanic at Bob Johnsons trouble shot the problem the first time and fixed it. The people were very nice and friendly to deal with.

The salesman was awesome! - VfCTerrain

The salesman was awesome! Everything else? Sub par. If you want to go somewhere where you can be ignored and have your time and money wasted, go here. They don’t care about customers, they lie, ignore and mislead. They worry more about walking, chatting, and decorating than doing their jobs.

DO NOT BUY FROM HERE! - explorer

DO NOT BUY FROM HERE!! Purchased an explorer that I was told had 6,000 miles from test drives. Not even two weeks later the check engine light is on. Was told that the car had been used by a sales manager as his personal car! I paid full price for what I believed was a new car!! They also gave me nearly $10,000 less for my trade than they are trying to sell it for now!

They advertise loaner vehicles but have none! - EM

They advertise loaner vehicles but have none! New F250 with rear end noise .Asked them to check it out while in for service. Didn’t have time so they said to look at it. Said I had to leave overnight. Told them to keep it then but service manager changed her mine and said no.WTH !, After 5 phone calls to service found out the only qualified tech to check u joints / rear end had quit. None of the other 15 techs could look at it for a evaluation. Place is a joke !! Then they tried to charge me for service and updates which should have been free. This is my first and last ford vehicle. Soon as I can order a new Chevy this one will be for sale. Stay away from this dealership . Looks like changing oil is all they do.

I had issues with my ford ranger transmission. - Davidcl4

I had issues with my ford ranger transmission. They are the most disorganized and not helpful at all. I called to see if my truck was done, it was not, then I was told “the **xxxxx car rental lady was not there” so they could not get me a loaner. They said I could pick it up the next day. Next day comes and they had not done anything to it. I had to call and find out they ordered parts. Ugh. I picked up the truck and was told they would call tomorrow with details for the parts. 5 days later I had to call them to find out the part was in days ago. I got no call. Josh in the service dept. is literally useless. After the repair, I’ll be taking it to another dealership for any needed repairs.

😀👍 Yes I was there in May and Today , and I bought a... - classmote1975

😀👍 Yes I was there in May and Today , and I bought a Beautiful Black extended cab SHORTY 10/9 !💥 HAD To if I didn't It would have been Gone ! 3.5 Eco-Boost Oh baby , talk about TORQUE step on the Pedal EZ for 55 comes Up in Short Order . When do You want To Pick it UP? Today!! OKAY, I Always carry My pen , Just in case and Today was 1 of those Days. NOW all I need is to Buy is a few X-tra goodies and Smile a little more. THANKS TO ALL , Jimmy

2017 f150 Saftey RECALL door locks freezing and do not - Loyal Ford Truck Owner

2017 f150 Saftey RECALL door locks freezing and do not Latch Burdick conf this truck was part of Saftey Recall Said i have to drop off Truck and they would check to see if this truck was having this problem Really thats why i called them ??ive had this truck for 3 years and have had this problem everytime it freezes!! then she informed me that I would have to leave it for more then a few weeks then they needed to get a welder??? how long would that take ?? I live in north Country in NY am i supposed to walk now ??Loaner Vech ?? no responce from her ?? I could see if they scheduled an appointment when they have the recall Door Latches to replace them ?? Ive been a mechanic for over 50 Years and Have never treated a customer such as the Ford Dealers In NY they have No Respect For new or old Customers and no compassion at all Not my problem is No answer!!! Ive been a loyal Ford Truck Buyer for over 50 Years and i Think Ford And their Dealers should Stand up and Fix Their Mistakes And "" disign Flalls ""Thats what they are calling their new design Door Latch a design Flall So FIX IT ?? Im Not Impressed with DECEIVING Dealers and Service departments Whom Own and Operate A Ford Dealership What Are you Thinking Ford Motor CO ??? FIX IT

Great Service Experience - Satisfied Customer

Always a great experience when bringing my Ford in. Larry and Andrew are always very friendly and attentive to my needs. Would recommend anyone who needs service to ask for Andrew or Larry.

I bought a special ordered super duty F250 at this... - lakeeffect23

I bought a special ordered super duty F250 at this dealership and the overall experience was very good. Nice staff and not your typical pushy sales people. Very familiar with the trucks and various programs and rebates. Just a refreshing buying experience unlike some of the bigger stores where they have a high turnover of obnoxious uneducated sales people these guys actually made the buyng experience a relative pleasure. I had my truck in for service and for warranty work and they were able to get my truck in quickly and get the problem corrected (warranty). I did have to bring my truck back in a second time for the same problem to get it corrected but they did mange to resolve the issues.

They are friendly and helpfully to me. They do the work,... - Lucille Coppola

They are friendly and helpfully to me. They do the work, that needs to be done to my car. I would recommend this dealership to anyone.