9 Buick Dealers near 20904near 20904

Kevin, Sandy, Brennan, and Bob were a pleasure to work - tonykirby1982

Kevin, Sandy, Brennan, and Bob were a pleasure to work with. Great service department!! Everything went well

Excellent service professionals! - angela.nottingham

Excellent service professionals! Efficient, courteous and timely repairs were made this is my favorite dealer

Helpful, knowledgeable, respectful. - Deborah

Helpful, knowledgeable, respectful. Answered all my concerns and helped me make the decision to buy and how to make the purchase.

I rarely leave negative reviews, but the service - CSB96

I rarely leave negative reviews, but the service experience I have had with Ourisman Chevrolet of Alexandria has been exceptionally poor. My 2024 Chevrolet Equinox suffered a serious drivability problem and was left at the dealership on a Saturday. The following Tuesday, I received a very limited update acknowledging that the vehicle was making a rattling noise and having difficulty shifting. Since then, despite the dealership having the vehicle for more than a week, I have received no diagnosis, no explanation of what testing has been performed, no repair plan, and no estimate of when I might get the vehicle back. I have called and texted repeatedly, essentially every day. Calls go only to voicemail, never to a human. I have attempted to reach management. I have been told that someone would get back to me and then heard nothing. After more than a week, I still do not know what is wrong with my vehicle or when I can reasonably expect it back. Service this poor is a choice, not simply a process problem. A difficult diagnosis may take days. Returning a phone call or sending a two-minute status update does not. Avoid this dealer at all costs.

10 out of a possible 10. James was very professional and... - Moronfolu Adesoye

10 out of a possible 10. James was very professional and he made my shopping experience very easy. He's simply outstanding in every way

Review of Purchase/Lease of 2020 CadillacXT5 - ebesbrown

I leased my 3rd Cadillac today using my same salesman, Robert Alexander at Capital Cadillac. Once again, Robert was able to anticipate what I wanted and like, He was able to have precisely what I wanted and what suits me. It is refreshing to have someone in this business who does not make you feel "pressured" and who honors what I think is right for me. In years past, I have had the opposite opinion of some car dealers and salesmen. Not only was Robert hospitable, Kevin Graham remembered many things he and I had discussed 3 1/2 years ago when I leased my last Cadillac. These personable touches make a customer feel appreciated and that they are not being "sold a bill of goods." LOL. Even if we are, I feel better about it because the dealership is so helpful and concerned about making my experience wonderful.

Used car purchased at Chevy Chase Cars incurred $8000... - williamr186

Used car purchased at Chevy Chase Cars incurred $8000 worth of repairs within 2,000 miles of purchase, major parts failures that would have had to have been noticed by any competent inspector leading me to believe all they do is wash and wax. Dealer refused any responsibility. Would NEVER recommend.

took 04 denali in for first service -- very helpful and... - jrussell

took 04 denali in for first service -- very helpful and thorough. Did not buy my vehicle from them, but they will get all my service business if they continue to deliver like they did.<br><br>Very clean shop and friendly people.