13 Ford Dealers near 25315near 25315

A Blessing - LLNana

Steve Short was very patient, kind and caring. He worked extremely hard to get me a great deal on a vechile to meet my needs and price range. Other staff were also very helpful and friendly and willing to help whomever came along. Steve helped God answer a prayer. I truly appreciate all he did.

Fast Friendly Service - Christine

My Edge broke down due to a bad belt Paul had it wreckered in to the service Dept and Aaron and the service team had me back on the road in less than an hour. The atmosphere is friendly and animal friendly (2 dogs) everyone including the business office and sales team were are great as well thank you for making a unfortunate situation bright.

Effortless buying. - marshalljamie56

Effortless buying. Had exactly what I was looking for. All associates were knowledgeable and helpful.

Moses Ford was a pleasure to deal with from the salesman - jmfinnicum

Moses Ford was a pleasure to deal with from the salesman to finance people. I would recommend anyone looking for a vehicle to contact them.

A great place to get a vehicle and Jody Johnson is a - jamey.toler

A great place to get a vehicle and Jody Johnson is a great dude.he helped me and he helped my family get very good suvs..if you are needing a new or used vehicle..then go to Stephens

Ken and the staff treated me so well - Dayna L Robinson

Ken and the staff treated me so well, they put together a deal and got me in a new car when no one else would.

Nice location on the WV Turnpike between Kanawha city and - EDDIEPRICE451

Nice location on the WV Turnpike between Kanawha city and Marmet now called Capitol Ford WV .com

My Mike you certainly have a big fan base, mainly of mad - Thechainsawman

My Mike you certainly have a big fan base, mainly of mad people! Rated worst dealership in America!!! You don't want ripped off, scammed and your motor blown up, don't come here! Destroyed my engine when they were only told to fix a electricical issue and then denied they did anything!!! Goes in running perfect, comes out barely running, smoking, no power, and not starting! Don't take it there! Had to collect my truck with police assistance after 3 months in pieces by wrecker! already 13,000+ in debt to me Mike (that's how much damage Mike has already done to my truck) but Mike had the entire option to just turn this matter to his insurance, so people make mistakes? But nope! Mike has to save face and deny it all. Can't do wrong right Mike? But seems many others think you can?

Bought a used truck Friday 5/14. It went back to the... - cassiebragg2018

Bought a used truck Friday 5/14. It went back to the dealership Saturday 5/15 on a rollback as it wouldn’t start and once I did get it started, had an engine light on. It’s been in the shop 4 days now and I’ve had one update without calling myself and asking for one. Also did not have a valid inspection sticker. However, my salesman Eric was great and has worked with me to get me in a loaner ASAP and touched base with me every day.

BUYER BEWARE: Don't let their reviews fool you. - Kevin

BUYER BEWARE: Don't let their reviews fool you. They used a 3rd party website called Birdeye to filter good reviews online and suppress the negatives ones. If you check all the other sites, the true story of how this dealership operates is right there. I had a terrible experience overall. I purchased a 2023 Ford Bronco with a Hardtop, because I saw it listed on Facebook. First issue was, they posted online they were selling for MSRP which is why I called, but then was told since I was paying cash for the vehicle, they would have to charge me $5,000 OVER STICKER because I wasn't financing it with them????? I finally got that negotiated back down to MSRP since I was trading a brand new paid for truck. They delivered the Bronco next the day and I wrote a 4K check for the difference in price plus the SOFT TOP I wanted since I didn’t want a hardtop bronco. They promised to send me my a fully functional soft top. 2 weeks later, my local dealership in Nashville, Tn called and said my soft top "fabric" came in. Perplexed, I called and asked what he was talking about? My local dealer said they received the fabric but not frame or side windows. So basically there is nothing you can do with this fabric. I paid extra for a full "soft top" for my new Ford Bronco and once the dealership figured out they messed up and looked up the wrong part and cost, they said they could not uphold the agreement and since the "WE OWE" stated "soft top" then they did all they could do and would not be sending me my soft top or be refunding my money. Jonathan Brown, in the customer service dept called me and said he was going to work on this and that was 2 weeks ago. I have called 4 different times and left messages with no response. Buyer BEWARE, read your paperwork closely and fill in the blanks that they dont. See attached photos. There are so many great dealers out there that do what they say they’re going to do. Do your homework and make same mistake I did giving this dealership your hard earned money.

Worst dealership ever! - Wondering

Worst experience ever! Manipulators, high pressure sales! Would never trust them again. They had the audacity to have you sign a contract and then hand you one key that won't work to start a remote start engine. Refused to make it good by getting the key fob for it. Vehicle has 77-80 decibels noise inside. Can't hear myself think!Said nothing they could do.