20 Ford Dealers near 37643near 37643

Don my sales is a honest and very nice guy. - Jeffreyradford1

Don my sales is a honest and very nice guy. The general manager even stopped in and said hello super incredible dealership. We came all the way from missouri was on vacation drove two extra hours to buy our truck. It was so worth the trip. Thank you to friendship ford for everything!

Dekota was the best person. - hold88910

Dekota was the best person. I have ever done business with ever I would ask for her anytime I want to do anything else with them thank her for being so great

Great service. - jreynold2

Great service. Like Empire. they will be the only folks i will use for service.

Great dealership with very knowledgeable people working - Trent

Great dealership with very knowledgeable people working there. I’ve had both my vehicles worked on there and both times they took care of the problem the first time I was there.

We purchased a used car and had problems with brakes on - tjsilvers38

We purchased a used car and had problems with brakes on test drive. We let the salesman know about it and he says that’s the way the brakes are on those vehicles. He also stated idk anything bout other cars other than ford. We take it to service department a couple weeks later and they say they should fix it for free since been short time . Now they will not pay for it says it’s up to me. Why have a 21 point inspection if you don’t do them correct and want fix a problem they missed. I’ve always used them to buy cars but not anymore after this. This is the second time I’ve had a problem with them. Glen is one over sales and is a straight up xxxxxxx

Everyone was very helpful and willing to get us a great - Arnoldjr1960

Everyone was very helpful and willing to get us a great deal . We were satisfied.

Fairway Ford has the absolute best staff in both sales... - williefrye

Fairway Ford has the absolute best staff in both sales and service. I just purchased a new 2022 F250 and the customer service was top notch. This is the 6th new vehicle I've purchased from them since 1993 and purchased a used car for my son there too. I've used their service department for many years and always had great results. Alan Drinnon is an absolute pleasure to work with and John King takes a great deal of pride in his dealership. For my personal purchases, I wouldn't go anywhere else.

I waited a while to do a review, just because I've been - BChester

I waited a while to do a review, just because I've been bamboozled in the past by dealerships, so when it came down to it, I was honestly terrified. But I honestly think Cameron did an amazing job. This has been my first car that hasn't been a complete jalopy. Customer service and just the help was wonderful. This car has made me cry on more than one occasion, knowing I have a truly reliable car. So I can't express how thankful and grateful I am!

Very friendly and efficient! - wonz35

Very friendly and efficient! Staff went above and beyond. Thank you for taking excellent care of us!

I bought a used car at this dealership Sept 2025. - TASPENCE14

I bought a used car at this dealership Sept 2025. The main reason I purchased this particular vehicle is because it had a cd player. The salesman Keith Brown knew this. Long story short the player was broken when I bought the car and he knew this. The previous owner was the sales manager Shane Swann and he also knew it was broken but I was not told this.I tried for months to get it replaced to no avail. After being stonewalled I finally decided to write a review on google maps. The owner Lenny Lawson gave a nasty reply instead of solving the problem . Also the cloth seats were filthy and stained so I had to have it professionally cleaned I feel it is VERY unprofessional to sell a vehicle in this condition an shows disrespect to the customer

Had a veh towed to this dealer with broken window- asked... - Tajima88

Had a veh towed to this dealer with broken window- asked them to cover it as we were to have rain the following week. After 26 days and repeated calls they had not returned insurance adjuster calls and covered the window with a flimsy office-weight plastic bag which blew out and there was water damage to interior and leather seat. No calls returned. Shameful!!

I found exactly what I wanted. Went to the dealership... - zjml33

I found exactly what I wanted. Went to the dealership gave the vehicle a good look over then went inside to ask to drive it. They let me drive it then I came back to ask for a price they gave me a direct honest out the door price with taxes and fees included. I wanted to do the financing through my bank so they gave me a deal sheet and I went got the loan and signed right up. It was very quick, prompt, and easy.

Some of the most hardworking folks I’ve seen. Really went... - C. P.

Some of the most hardworking folks I’ve seen. Really went out of their way to find me what I wanted. I had credit issues from a divorce, but they got me in a good payment

I have owned Ford vehicles my whole life. My experience... - FLMOWNER

I have owned Ford vehicles my whole life. My experience with buying Fords as been acceptional and I must point a particular dealership that stands out from them all. Don Smith Ford. <br><br>I have started using the internet now to do all my research on the Ford vehicles. I have always dealt with Don Smith Ford so I decided to search the web for them and came across a website that was easy to use. It was informational, quick, and well structured which made it easy to use. After I inputed all the information I was needing , I immediately received a email stating that someone would get intouch with me via my email or phone number. It was about 1 hour from then, I did infact receive a email from Kenneth Brown (Internet Manager) and Don Smith Ford. He had stated that he had several vehicles that fit the discription of what I was looking for. He did all the research for me as far as (rebates, discounts) etc. By the end of the day he had a final price for me , that was most impressive. That following morning I showed up to the dealership and met Mr. Brown. He had the majority of the paper already filled out which cut down my waiting time. We had agreed to the price the night before and my transaction was smooth sailing. <br><br>Because of his product knowledge, and ability to give me the information I need in a timely matter I have to say that was the best service I have receieved ever , when buying a vehicle. <br><br>Thank you Don Smith Ford and Kenneth Brown<br><br>Mr. McKensey

BRAD BOUNDS IS THE MAN! - DOY.BORO

BRAD BOUNDS IS THE MAN! GREAT EXPERIENCE WITH MY PURCHASE - WELL WORTH THE BEAUTIFUL RIDE INTO THE HILLS OF ASHE COUNTY! I STRONGLY ENCOURAGE YOU TO CHECK WITH BRADLEY (BRAD) BOUNDS BEFORE YOU PURCHASE YOUR NEXT VEHICLE!

I regret purchasing a vehicle from Wallace Ford of - jerryandchristinaedwards

I regret purchasing a vehicle from Wallace Ford of Kingsport. The truck has spent more time in the shop than being driven, and every visit resulted in a different explanation for the same unresolved problem. I was told twice that the issue was the battery and later that it was the alternator, yet none of those repairs fixed the problem. I also paid Wallace Ford to repair a board related to emissions issues, but the truck continued to have ongoing starting and reliability problems. Eventually, even the head mechanic told me to take the vehicle to another dealership because they could not fix it. After all of this, my independent mechanic discovered that the main ground wire for the engine was completely disconnected and dangling behind the motor. This issue was found after the vehicle had been serviced and brought to Wallace Ford multiple times. I cannot say when it was disconnected, but it raises serious concerns about the quality of service and inspections performed while the vehicle was in their care. In addition to the mechanical issues, I was offered a “special deal” for a free key-fob replacement at the time of purchase. Honoring that promise required multiple phone calls, me doing the legwork of transporting paperwork to another dealership, and being told I would have to pay for it before they finally followed through. Overall, this has been a frustrating and expensive experience involving repeated failed repairs, inconsistent diagnoses, and poor follow-through. Based on my experience, I cannot recommend Wallace Ford of Kingsport and strongly advise others to be extremely cautious before purchasing a vehicle here.