20 Used Car Dealers near 59901near 59901

Awesome dealership! - Aaron

Awesome dealership! I hate dealerships and this was the best experience ever! Ask for Aaron he’s a rock star of a salesman, honest and helpful!

Professional, polite and knowledgeable service advisor. - 71bluecorvette

Professional, polite and knowledgeable service advisor. She was great to deal with. As always a stress free maintenance appointment. Thanks.

We have purchased three cars through this dealership. - darnsan

We have purchased three cars through this dealership. Dealing with salesman, Bruce Reid, was our best experience ever buying a vehicle. Service advisor, Dan Waggs, has gone beyond his duties to help this 80 year-old Marine veteran. Our latest experience was also exceptional. My wife damaged the panel below the driver’s door on our 2023 Solterra EV while driving on a very rough U.S. Forest Service road. I ordered the damaged part through parts advisor, Bill Buck. It arrived in only two days. I asked Bill if I should book a service appointment or go to a body shop to have it installed. He said, “I don’t think you need to do that.” It was 97 degrees in Missoula, Montana as Bill lay on his side to pop the piece in place. The asphalt must have been well over 100 degrees. Bill didn’t have to do this, but he did it out of kindness. I see that there is no place to rate a parts department, so please consider my responses below to apply to my experiences with the dealership. Dan Arnsan

Easy to talk to and never over pushing the sales not your - topher60390

Easy to talk to and never over pushing the sales not your typical car dealership.

They don't even deserve one star. - knutsonlaura

They don't even deserve one star. My elderly mother has been waiting four years just to get information about having her car repaired. Yes, you read that correctly—four years. Their communication is extremely poor. They were unable to properly diagnose or fix the problems with the vehicle, and we were repeatedly given misleading information. To make matters worse, they had the car towed without notifying us or getting our approval. As a result, my mother is now stuck with a $1,222 towing bill. This has been an incredibly frustrating and disappointing experience from start to finish. I would not recommend this business to anyone. The customer service is the worst I have ever experienced.

I have always had fantastic experiences. - Envision

I have always had fantastic experiences. Have purchased 5 vehicles over the years and have no complaints. The employees are very helpful from sales to service. Highly recommend.

I recently had a disappointing experience with the - Stirminator

I recently had a disappointing experience with the service department at Missoula Nissan and feel it's important to share for the benefit of others. I brought in my 2015 Nissan Juke, which only had 38,000 original miles, due to what felt like transmission slipping. After inspecting the vehicle, the service manager informed me that the CVT transmission would need to be replaced at a cost of approximately $7,500. I was told this is a common issue with CVT transmissions and the miles do not matter as to when a CTV transmission will fail. Really, only 38,000 miles! As a potential first step, via voice call, they informed me of the transmission problem plus they offered to change the transmission fluid—for an additional charge—which I approved. When i picked up the vehicle, they nevver provided me with any quotes to replace the transmission. Unfortunately, the vehicle still exhibited the same symptoms after the service. Despite this, the car remained drivable, although it felt unstable and unsafe. A few days later, I received a follow-up call from someone by the name of Clay, at the dealership asking if I’d consider selling them the vehicle, which I declined at the time. Ultimately, I sold the vehicle to a private mechanic for $3,000. A few weeks later, I followed up with him, and to my surprise, he informed me that the transmission was not the problem at all. The issue was related to the fuel system, which had caused the car to enter limp mode. Once the fuel system issue was resolved and the computer reset, the vehicle was back to running normally. In total, I lost approximately $10,000 due to what I now believe was either a misdiagnosis or a failure to investigate the problem thoroughly. Given the dealership’s quick interest in purchasing the vehicle after their diagnosis, I can’t help but question their intentions. Based on this experience, I no longer consider Missoula Nissan to be a trustworthy or reputable service provider. I had previously considered purchasing a new vehicle from them, but after this incident, I will be taking my business elsewhere. I encourage others to seek a second opinion before authorizing any major repairs.

Nice folks to work with. - Bobby

Nice folks to work with. No pressure and they allowed as much time as we needed to make our decision. Bob and Henry both were helpful and straightforward.

I would like to start off by saying that Megan is great!... - Joe M

I would like to start off by saying that Megan is great! She is the reason for the five stars regarding the buying process. She was the sales person for the truck that was purchased. With times being what they are right now we wanted to purchase a vehicle in the community and purchase from a smaller dealership as well. The truck that we bought was a $35,000 truck. We bought the truck on Thursday and by Tuesday the tailgate was not working. Went back into the dealership and they basically let us know that it was our problem now! After speaking with a few people about the treatment that was received after the purchase, we are now concerned with what else might show up with the truck. If you want return customers and potential referrals, at least pretend after four days, that you stand by the vehicle you are selling after the sale!

Will NEVER go back. Worst customer service ever. - kjones

I thought I would go to a small home-town dealer to try and help out a local business. Not making that mistake again, or at least never going back to Glen at Ronan Auto Sales. Before I bought the vehicle, the diagnostic thing said I needed to service my AWD. I asked Glen about this and he said he'd take care of it within the week that I bought it. After hounding him for 2 months he finally made an appointment and got it fixed. He had to bring it to Missoula to get it fixed so I asked if he would be putting gas in for the trip and he said that they regularly don't since he's doing me a "service" by bringing it to Missoula for me. When I brought it up that him getting it fixed was part of the original deal then he said he would figure something out. He literally put in $10 (it's an SUV). Every other time I have bought a vehicle, the dealer filled the tank up for me so I didn't think to ask Glen about that... Once I bought the vehicle, I went straight to Harvest Foods and when I went to park the gas light came on! I bought a $20,000 vehicle and he didn't have the decency to even give me enough gas to get home. I was also planning on getting personalized plates but he didn't get my title to the courthouse until 2 days before I had to have plates on my car. Both myself and the courthouse called him multiple times about the paperwork and he always said he'd have it there later that day so I would waste trips to Polson thinking the paperwork was there and he still wouldn't have it. It was only after I bought my vehicle there that many other people told me about their bad experiences working with Glen. I WILL NEVER GO BACK TO RONAN AUTO SALES.