My husband and I had an amazing experience at Russell & - DRobins
My husband and I had an amazing experience at Russell & Smith dealership. We originally went in just to get my husband’s window fixed on his 2021 Explorer and had no intentions of purchasing a vehicle that day. Luckily, we got connected with Jacob Lapolla—and when I say he gave us a great experience, I mean it! He was so helpful, transparent, and honest throughout the process.
To our surprise, we ended up purchasing a 2025 Ford F-150 and couldn’t be happier. Jacob went above and beyond by making sure the truck was filled with gas and freshly washed before we left.
Our finance manager, Mia, was also wonderful. She was straightforward, kind, and worked hard to ensure we received the best deal possible.
We are extremely happy with our experience and would definitely recommend both Jacob and Mia to our friends and family!
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