20 Cadillac Dealers near 93313near 93313

⭐⭐⭐⭐⭐ A Truly Exceptional Dealership — Cadillac of - Steven Estrada & Andrew Vallejos

⭐⭐⭐⭐⭐ A Truly Exceptional Dealership — Cadillac of Beverly Hills From the moment we purchased our Escalade, we experienced more issues than we ever expected. Some were cosmetic, some mechanical, and some were simply manufacturer defects — the type of things that can easily make you regret a purchase. But the one thing that made all the difference, and the reason we continue to stay loyal to Cadillac of Beverly Hills, is the extraordinary customer service from Service Manager Daniel Lorenzana and Owner Dan Broderick. From our very first conversation with Dan, he took the time to listen. Not rush us, not brush us off, but truly listen to every concern — and then take ownership of making it right. In a world where dealerships often forget the meaning of “customer service,” Dan still believes in it. He follows through, he communicates, and he genuinely cares. And then there’s Daniel Lorenzana, the Service Manager, who has been outstanding every single time we’ve had to bring the Escalade in. And truthfully, we’ve had to bring it in many times — far more than any new owner would expect. But Daniel never once made us feel like an inconvenience. He handles every issue with professionalism, patience, and a sincerity that is hard to find anymore. Even when the problem has nothing to do with the dealership — when it’s a GM or manufacturer defect — Daniel still treats it like his responsibility to help us get through it. What we appreciate most is that this dealership treats you the same whether you’re a celebrity, a CEO, or just everyday customers like us who financed their dream car. Cadillac of Beverly Hills is located in one of the most high-profile cities in the world, but they give you a small-town, “we know you by name” level of service that you rarely see anymore. At one point, we were genuinely frustrated with the vehicle itself — not the dealership — and despite everything, Dan and Daniel continued to go above and beyond to repair, reassure, and make things right. Their kindness, honesty, and willingness to work through every concern is exactly why, even if we ever needed a replacement vehicle, we would choose them again without hesitation. This has been my dream car, and while the process hasn’t always been perfect, the people at this dealership have been. And that matters far more than any defect a manufacturer can produce. To Dan Broderick and Daniel Lorenzana — thank you. Your customer service, integrity, and personal attention have turned a stressful experience into one that ultimately gave us trust, reassurance, and gratitude. We will continue recommending Cadillac of Beverly Hills to friends, colleagues, tribal communities, and anyone looking for a dealership that truly stands behind its customers. Five stars isn’t enough.

Cham is absolutely a wonderful person. - R. Marker

Cham is absolutely a wonderful person. He is like the friendliest most professional medical doctor you have ever had while being the most knowledgable person about cars. Car sales person doesn't come close to describing him. He is the person you have always hope to find when you go to purchase a new car. He is the BEST. If you are in the market for a Cadillac forget all the other dealer and go meet him at Cadillac of Pasadena. The best experience buying a new car in 50 years of buying new cars.

Very nice sales people. - kerberranch

Very nice sales people. Good to work with, might be back still thinking on the Tahoe

Always get the job done Thank you for helping me You are - Dr. Davis

Always get the job done Thank you for helping me You are the best😊 God Bless you and your family

Upon entering the service department I was greeted by - Mannyr2020

Upon entering the service department I was greeted by Jaime and he check my vehicle in it was diagnosed with a battery issue at which it was replaced Jaime kept me informed throughout the process thank you Jaime

They do a great job ,they have my business as long as I - Ppbornhagen

They do a great job ,they have my business as long as I own my car

Alexander Cadillac – Absolutely Never Again Don’t take - Dale.E.H

Alexander Cadillac – Absolutely Never Again Don’t take your car or truck here. I paid $500 just for them to tell me they wouldn’t do the work on my stereo. No fix — just a bill. Then they tried to upsell me $1,400 for a windshield, which was absurd. To make things worse, their tech broke part of my console while the car was in their shop. No ownership, no apology, nothing. And it gets better… Fifty miles down the road toward Los Angeles, the traction control starts acting up. I babied the car all the way to Ventura and pulled into Paradise Chevrolet. They plugged in their diagnostic, fixed the traction control issue quickly, and didn’t charge me a dime. That’s the difference between a dealership that respects its customers and one that doesn’t. For me, it’s simple: Never again at Alexander Cadillac. From now on, I’m taking my vehicles to Paradise — the people who actually help you.

Worst Philip as a manager get him out of there. - panda790

Worst Philip as a manager get him out of there. Need a better manager now

Chuck Robison was more than amazing and very - Hunter Browne

Chuck Robison was more than amazing and very knowledgeable in sales! Please ask for him!

Had a really good experience here. - Lmr267

Had a really good experience here. Ron was our salesperson. Such a great guy and had our backs throughout the whole purchase process. Everybody else here seemed very nice, happy, and so helpful. Highly recommend this dealership and I am sure all of the other salespeople are just as nice but ask for Ron. He was really good to us!!

I’ve called asking for my Service records three times... - CTSboy18

I’ve called asking for my Service records three times already and no one has gotten back to me! They didn’t fix my car correctly so I had to take it to another dealership!

Excellent customer service. - sayeed0583

Excellent customer service. Manager Michael, sales person IRIS even the finance manager Musab they all are helpful. Highly recommend for friends and families

Avoid Casa de Cadillac if you value your time, money, and - Michael belchens

Avoid Casa de Cadillac if you value your time, money, and sanity. What should have been a premium buying experience turned into a nightmare due to their abysmal customer service and complete lack of accountability. From the moment I drove off the lot, my car had issues that any reputable dealership would prioritize and resolve. Instead, Casa de Cadillac has given me nothing but excuses, unfulfilled promises, and dismissive attitudes. They seem more interested in covering up their mistakes than fixing them. The service department is not only unhelpful but also rude—they lie about repairs being completed and refuse to acknowledge ongoing problems. It's clear that customer satisfaction is not their priority. For a dealership representing a luxury brand, their standards are shockingly low. Do yourself a favor and take your business elsewhere—Casa de Cadillac is not worth the headache.

2015 CADILLAC SRX CERTIFIED - Joe

DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE. Purchased a certified vehicle from the 1 month later paint is coming off of it and the dealership will not help us. Poor customer service and overall experience was garbage.

I was shopping around for a Cadillac and I ended up going - slcontact21

I was shopping around for a Cadillac and I ended up going with his dealership because I was fortunate enough to find someone like Avia Yin to help me with my purchase. She made it straightforward and smooth from start to finish. I made a custom order online for an Escalade and sent her the trim/options I wanted. She didn't make any promises, but she said it'll get here in 4-6 months but only took 3 months! If you're looking to purchase a Cadillac, I'll save you the trouble of shopping around, just look for Avia Yin at this dealership. She's the best.

Russell Ramos has been a very solid guy for home motors - christophercamat

Russell Ramos has been a very solid guy for home motors dealership. He is our go to guy if my whole family needs cars and trucks. You rock mr. Ramos

I purchased a suv and was only coming that day to look . - Daisy and john

I purchased a suv and was only coming that day to look ...but the offer Samuel gave us i couldn't say no ...your service and warranty u offered and price is the best I've seen....I purchased another car a year and half ago from jaber motors and will never buy from them again I recommend Delano Chevy they don't sell junk cars ask for Samuel

the Service manager John Chappell and his crew are all... - sky62

the Service manager John Chappell and his crew are all top notch, knowledgeable,and a experienced crew. they have been keeping our family, 91 Eldorado, on the road for as many years now. always straight up and honest about what are car needs and how much it will cost, once the problem is diagnosed. sometimes fixing simple stuff on the spot, if time permits. with older cars, like are families Eldorado, the experienced staff can recall the problems that come up with the old cars. they also seem to be up to date and well informed on the newest technologies. great group of guys, I always enjoy talking with them.I don't think your going to find a better dealership, around, with this kind of quality service department. keep up the good work guys, Schuyler