AJ McMillen | Page 6
Assistant Service Manager
Koons Volvo Cars White Marsh
5395 Nottingham Drive
White Marsh, MD 21162
144 Reviews
Write a Review144 Reviews of AJ McMillen
July 31, 2026
Alan was not my service rep. AJ and both were polite and efficient. They were attentive in everyway. AJ and both were polite and efficient. They were attentive in everyway. More
Other Employees Tagged: Jon Paris, Alan Mcmillen, Larry Bond, Joey Malizia
July 29, 2026
Used dealer concierge service - it was great! Will most definitely use this option again when my XC90 requires dealer service. Will most definitely use this option again when my XC90 requires dealer service. More
Other Employees Tagged: Alan Mcmillen , Stephen Reider
July 28, 2026
Joey went above and beyond! Happily answered all my questions and made sure I felt confident with the answers. I know that when I have Joey as my service manager I am in good ha Happily answered all my questions and made sure I felt confident with the answers. I know that when I have Joey as my service manager I am in good hands! More
Other Employees Tagged: Joey Malizia
July 23, 2026
Using Koons Volvo Sales and Service since 2007! Always received great service and their service staff are professional, courteous, knowledgeable and service and I absolutely love and appreciate the Always received great service and their service staff are professional, courteous, knowledgeable and service and I absolutely love and appreciate their concierge service! More
Other Employees Tagged: Alan Mcmillen, Larry Bond , Dan Moore
July 21, 2026
Exceptional service, thorough multi point inspection. My service writer was awesome, and was able to put my mind at ease after I hit a pothole. (No damage). Amazing service. My service writer was awesome, and was able to put my mind at ease after I hit a pothole. (No damage). Amazing service. More
July 20, 2026
The addition of video recordings provided by the servicing technician and explaining the servicing needed is a welcome step. servicing technician and explaining the servicing needed is a welcome step. More
Other Employees Tagged: Larry Bond, Joey Malizia , Dan Moore
July 10, 2026
Amazing service tech Larry and Koons Volvo always dos the right thing. Would highly recommend right thing. Would highly recommend More
Other Employees Tagged: Larry Bond
July 09, 2026
No reply from koons still. Already submitted a customer care request and received Volvo Customer Care ID 07138802. Already submitted a customer care request and received Volvo Customer Care ID 07138802. More
Other Employees Tagged: Alan Mcmillen
July 09, 2026
AJ McMillen is excellent to work with! He is very knowledgeable and detail oriented. You can tell he is passionate about cars & enjoys helping others. I have visited this dealership twice He is very knowledgeable and detail oriented. You can tell he is passionate about cars & enjoys helping others. I have visited this dealership twice since owning my Volvo & each time has been a positive experience. Every staff person I have spoken to has been kind & welcoming. I intend to take my car here exclusively for as long as I own it. More
July 06, 2026
Have used this wonderful dealership for service on my 20+ year old 80. They have always been helpful, informative and kind. As the car is still going fine it speaks to the excellence of the service departm year old 80. They have always been helpful, informative and kind. As the car is still going fine it speaks to the excellence of the service department!! I would also add that their concierge pick up and deliver service is the best. All the drivers have been on time and friendly. Don’t think anyone can go wrong using Koons Volvo. More
Other Employees Tagged: Alan Mcmillen
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