ARNOLD SMITH | Page 45
BUSINESS MANAGER
Dodd RV of the Peninsula
7023 George Washington Memorial Hwy
Yorktown, VA 23692
Dealership Experience
10 yrs, 2 mos
Industry Experience
22 yrs, 5 mos
Specialties & Trainings
YAMAHA OUTBOARD
SUZUKI OUTBOARD
ROAD KING TRAILER
SOUTHBAY PONTOON
PROTECTIVE COATINGS ( DURATAIN )
EXTENDED SERVICE PLANS
FINANCE, MANAGEMENT&TRAINING
View more specialties & trainings540 Reviews
Write a Review540 Reviews of ARNOLD SMITH
September 11, 2016
Great Place Awesome Staff, worked with us from beginning to end. always available to answer any questions we had from financing, purchasing and titling. Probably Awesome Staff, worked with us from beginning to end. always available to answer any questions we had from financing, purchasing and titling. Probably the best experience I have ever had when purchasing something!!!! More
Other Employees Tagged: Scott Hudgins , Pete Foertsch, Cindie Merritt
September 04, 2016
Life Happens Plans/Needs Change July 2015 we purchased, from Dodd RV of the Peninsula a 2014 Sanibel fifth wheel...31 feet. All the bells and whistles and we loved it. By the end o July 2015 we purchased, from Dodd RV of the Peninsula a 2014 Sanibel fifth wheel...31 feet. All the bells and whistles and we loved it. By the end of the year my husband's health issues made it impossible for him to deal with formerly easy RV tasks. I called Dodd RV of the Peninsula, spoke with Scott in sales and asked him about our options for trading down to a smaller RV. He was amazing as he worked to get us the best possible trade in and made sure that the new Chateau Thor 2017 was the model that fit our new needs at a price we could afford. I know because we shopped around and found Dodd RV of the Peninsula was the place to buy, again. Downsizing was not an easy choice for us. Scott Hudgins, Mike McNeil and Arnold Smith were understanding and respectful of our challenges. This time I was the primary one dealing with the financial end as well as the actual RV choice. But these three men were clear and patient as they answered all my questions. Every time we visited and no matter where we were in the facility we were greeted by name and with a smile. No one passes you without acknowledgement. Pete Fortesch, and Joey Lawrence and several other techs made the trade-in switch smooth again with smiles. And Melissa Grace and Mike Queen helped us out with some store accessories. KUDOS Thanks to all the staff at Dodd RV of the Peninsula More
Other Employees Tagged: Scott Hudgins, Mike McNeil , Pete Foertsch, Melissa Grace, Joey Lawrence, Mike Queen
August 29, 2016
Sales and service No one no better the staff is friendly and very knowledgeable about all campers makes and styles. The service is second to none, the can fix Smyth N No one no better the staff is friendly and very knowledgeable about all campers makes and styles. The service is second to none, the can fix Smyth Nguyen camper related More
Other Employees Tagged: Tina Dew, Joey Lawrence, Cindie Merritt
August 22, 2016
Absolutely Outstanding Buying Experience I cannot say enough positive words about our experience in buying our first Travel Trailer from Dodd RV of the Peninsula. From the first day meeting I cannot say enough positive words about our experience in buying our first Travel Trailer from Dodd RV of the Peninsula. From the first day meeting Tina Dew when we were shopping to the time I drove it off the lot. Everyone we dealt with during the buying experience made us feel comfortable, took their time to accommodate us and make sure we understood and were comfortable with everything. My wife and I can't express how much we felt that the entire team really cared about delivering top-notched service and about us! You can guaranty that when it comes time to upgrade, we will return to Dodd. More
Other Employees Tagged: Mike McNeil , Tina Dew, Pete Foertsch, Mike Queen
August 19, 2016
Awesome experience buying my 3rd Travel Trailer Great dealing with Dodd RV! Very friendly staff and ready to answer any questions. I look forward to taking our new trailer back for maintenance and s Great dealing with Dodd RV! Very friendly staff and ready to answer any questions. I look forward to taking our new trailer back for maintenance and service. More
Other Employees Tagged: Ricky Miner, Mike McNeil , Tina Dew, Melissa Grace, Joey Lawrence, Cindie Merritt
August 06, 2016
Exceptional experience with Dodd RV Exceptional service from the entire staff. They exceeded our expectations and handled all our needs and requests promptly and professionally. Refreshi Exceptional service from the entire staff. They exceeded our expectations and handled all our needs and requests promptly and professionally. Refreshing to know a dealership like this exists. More
Other Employees Tagged: Scott Hudgins , Joey Lawrence, Cindie Merritt, Dan Roberts
August 02, 2016
NO HASSLES!! First time RV'ers though not first time lookers!! Compared to other dealerships we have been to we noticed an immediate difference with Dodd!! From th First time RV'ers though not first time lookers!! Compared to other dealerships we have been to we noticed an immediate difference with Dodd!! From the time we entered the lot, to the time we decided to buy there was ZERO hassle!! Our Family (with 3 young boys) was able to come in and feel at home. Greg answered any questions we had, let us wander the lot and showed us whatever we wanted to look at and was not attached to our hips or overbearing. Delivery day went exceptionally smooth! Arnold was quick and thorough with the paperwork and didn't smooth talk or add pressure to add on additional costs. Pete in Service took all the time we needed for our initial walk through and explained all amenities in detail. Cindie was super knowledgeable and helpful in explaining all parts and took the time to walk thru all isles with us, and like Arnold she did not pressure in any way to purchase any additional items. Overall, we can't say enough just how impressed we were with this dealership. Anytime we can we will definitely give our referral to Dodd RV!! More
Other Employees Tagged: Jamie Dodd, Greg Guin , Pete Foertsch, Cindie Merritt
August 01, 2016
2014 used Crusader 5th wheel purchase We met Greg on our first visit to the dealership. He was very helpful showing several units. Greg helped us narrow the choice down to a new tow behind We met Greg on our first visit to the dealership. He was very helpful showing several units. Greg helped us narrow the choice down to a new tow behind and a couple of used 5th wheels. When we finally decided on the 2014 Crusader, he made all of the arrangements to have the hitch installed on our truck. The day we picked up our unit did not go as planned. The delay was definitely necessary. The AC on our trailer did not check out properly so our delivery was delayed until a new AC unit could be delivered to Dodd RV. Going this extra mile to make sure sure we received a ready to camp unit. Neither my wife nor myself are new to the RV scene as each of us have previously dealt with other dealers so this level of service was unexpected. More
Other Employees Tagged: Greg Guin, Tom Cobb , Dan Roberts, We do not have the name of the parts store employee but he was very helpful
July 26, 2016
Quality Service From the minute I walked in the door and was greeted by the receptionist I knew I was in the right place. She took me to see Greg, who would become my From the minute I walked in the door and was greeted by the receptionist I knew I was in the right place. She took me to see Greg, who would become my salesman. He did not pressure me in any way. I asked him for a price list on used RV's and he was more than happy to comply with my request. He told me to take it home and look over the prices and come back and see him. Unfortunately I was not able to get back until the following Wednesday which was his day off. I met with Tina Dew who showed me the three campers I was interested in. When i was through looking the over I made a selection and she assisted in doing the paperwork. She told me upfront that Greg would get the credit for the sale since he was the person I saw first. I was always treated with respect and with professionalism not found in many places these days. It was a pleasure to do business with this dealership. I would recommend Dodd's to anyone interested in making a good deal on a camper or RV. More
Other Employees Tagged: Greg Guin , Tina Dew, Pete Foertsch, Cindie Merritt
July 11, 2016
I would not buy anywhere else but ar Dodd. The people at Dodd RV from sales to service to the owner are just solid. They did all they said they would and always communicated well. The people at Dodd RV from sales to service to the owner are just solid. They did all they said they would and always communicated well. More
Other Employees Tagged: Scott Hudgins, Mike McNeil, Jamie Dodd , Pete Foertsch, Cindie Merritt