Aaron Cox | Page 57

I’m a 51 year old black female who has purchased several cars during my lifetime. Ferman BMW outranked all other dealers for overall purchasing experience. Their staff were patient, courteous, and more co cars during my lifetime. Ferman BMW outranked all other dealers for overall purchasing experience. Their staff were patient, courteous, and more concerned about making sure my needs were met than trying to sell a car. They provided the best purchase price when compared to other local dealers and I would recommend them to anyone (especially minority people wanting a fair deal). More

by loritashirley Verified Customer Verified Customer

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This was literally the BEST car buying experience I’ve had in a LONG time! Everything was done and ready to go when I arrived, the staff was super easy to work with and the price/value of the new car/trad had in a LONG time! Everything was done and ready to go when I arrived, the staff was super easy to work with and the price/value of the new car/trade was more than reasonable! I went in looking for a pre-owned X7 and walked out with a brand new one from the showroom (my first experience with this as well). I will most definitely use them again for future purchases. And I would be remiss if I didn’t mention how much FUN the entire staff made our visit, as well as being super sweet and inclusive of my 12 year old son. It’s hard, or at least awkward, talking face-face, especially about an important purchase, while wearing a mask, but they made us quickly forget we were even wearing them and business was just business. I love my new car more and more each and every time I get in it or see it in the parking lot! It’s pristine and a xxxx of a machine! I NEVER thought I would leave Mercedes...but here I am...a BMW girl! Thank you Ferman BMW, you guys are incredibly awesome! Alex, you were amazing and we love that you’re German (so appropriate), and you definitely know your stuff, which unfortunately a lot of car sales people don’t know squat about what they’re selling! Aaron, I would’ve bought 10 cars if it meant I got to listen to your North Carolina accent all afternoon :) There’s always a million papers to sign, no way around that, but you made it quick and easy, which we appreciate! Alan...you amused me more in 10 minutes than I could’ve hoped for in a lifetime! There was also a very sweet woman in an office along the back of the showroom (I didn’t catch her name), but she let me use her computer to register my new vehicle, gave my kid candy and provided a really nice casual conversation, that during a pandemic I haven’t experienced much of. There was also another gentleman that handles vehicle setup, in addition to just helping you learn about the spaceship it feels that you now own. He was great, created a very user friendly environment (I’m NOT tech savvy) and managed to teach me most of what I needed to know in less than 20 mins. The entire experience was refreshing and most importantly reestablished a lost trust that car buying doesn’t have to be the work of Lucifer himself! Thank you all, truly!!!!!! Amanda C. More

by aconglet Verified Customer Verified Customer

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I’ve owned many different high line vehicles over the years but BMW is hands down the best decision I have made. Purchasing from Ferman BMW of Palm Harbor was really easy, my sales person Mario was fanta years but BMW is hands down the best decision I have made. Purchasing from Ferman BMW of Palm Harbor was really easy, my sales person Mario was fantastic and the General Sales Manager; Karl Alvarez was instrumental in the purchase. My furnace manager; Aaron Cox was very thorough when he reviewed my paperwork. Fantastic buying experience! More

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Brian Gains is amazing and the best to work with! My family and I have purchased/leased over 10 cars through Brian and Ferman BMW. He always come through with the best options and price: Ferman BMW is a family and I have purchased/leased over 10 cars through Brian and Ferman BMW. He always come through with the best options and price: Ferman BMW is a great dealership. Very happy with my new SUV and look forward to working with Brian and Ferman in the future! More

by M80tonka Verified Customer Verified Customer

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This is the second vehicle we’ve purchased from Ferman BMW. The Sales team from management to finance made the buying experience very pleasant! We highly recommend Ferman BMW! BMW. The Sales team from management to finance made the buying experience very pleasant! We highly recommend Ferman BMW! More

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Mario was amazing!Sales Manager and Finance Manager’s Mario was amazing! Sales Manager and Finance Manager’s were very friendly and helpful!! Facility was super clean and beautiful! Highly highly Mario was amazing! Sales Manager and Finance Manager’s were very friendly and helpful!! Facility was super clean and beautiful! Highly highly recommend!! Top notch dealership! More

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Exceptional staff. Everyone went out of there way to make my purchase and additional service needed to my new vehicle. Will be sure to make my next car purchase here. Thank you all! my purchase and additional service needed to my new vehicle. Will be sure to make my next car purchase here. Thank you all! More

by wiley3003 Verified Customer Verified Customer

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The manager, Karl Alverez, is an Excellent Manager with a great personality… Also the sales team there, specifically Gary, went over every aspect of the car with us and both men assisted us in finding the ca great personality… Also the sales team there, specifically Gary, went over every aspect of the car with us and both men assisted us in finding the car that fits our needs these men are the reason that we continue to return to BMW… Thank you so much. They are definitely an asset to your company More

by pastorbert Verified Customer Verified Customer

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From my first internet inquiry to my post sale questions, Ferman’s staff have been responsive, prompt and professional. My salesman was Mario Borbolla. He has been excellent. Always responsive, knowledgeable Ferman’s staff have been responsive, prompt and professional. My salesman was Mario Borbolla. He has been excellent. Always responsive, knowledgeable and friendly. No high pressure tactics, Mario made me feel very comfortable throughout the transaction. I am very pleased with the 5 series BMW which I purchased, and will have no reservations in recommending Mario and Ferman to anyone looking to buy a BMW. More

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This was the fastest and easiest car buying experience we’ve ever had! The car was immaculate and the staff was wonderful! Thank you Rosie for such an awesome experience!! we’ve ever had! The car was immaculate and the staff was wonderful! Thank you Rosie for such an awesome experience!! More

by KIMJONES624 Verified Customer Verified Customer

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