Aaron Cox | Page 57

Hands Down the Best of the Best!!! Best Management Experience (Karl Alvarez), Sales Team Experience (Mario Borbolla & Gary Mack) Best Finance Experience (Aaron Cox), Best Service (Ceaser & Paul Scagl Experience (Karl Alvarez), Sales Team Experience (Mario Borbolla & Gary Mack) Best Finance Experience (Aaron Cox), Best Service (Ceaser & Paul Scaglione) and BMW Genius (Jazer Segura) Experience!! Each department provided 1st class service, beyond our expectations!!! Thank you palm Harbor Ferman BMW More

by Gasparinilife Verified Customer Verified Customer

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My wife and I had the pleasure of working with Robert Chodorowski the past couple of months as he was referred to us when we lost our dear past advisor. Robert has proven to us nothing short of excellen Chodorowski the past couple of months as he was referred to us when we lost our dear past advisor. Robert has proven to us nothing short of excellence and spirit. He is so knowledgeable of every aspect of the process and made both my wife and I feel comfortable. Robert's steadfast ability to ensure our wants and requests related to our 2021 M340i were nothing less complete. We would recommend Robert to anyone who visits Ferman BMW. We cannot express enough gratitude to Robert and the team for assisting us with our fifth BMW. What a Stellar Job!!!!! Thank you also to Aaron the Finance Manger and Toby the "car genius" for also taking the time to make our visit special and well informed. Also would like to thank Bob Wagner from parts as it is always a pleasure to see him. He is so helpful with any requests and questions that we have. Thank you all for a special experience. Our loyalty will continue at Ferman, and especially with Robert. Ryan and Donielle Ori More

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Excellent customer service, sales, finance and technology staff were informative and attentive to questions. The Ferman BMW facility was designed for client comfort. I previously purchased from the Ferman staff were informative and attentive to questions. The Ferman BMW facility was designed for client comfort. I previously purchased from the Ferman Motor Group three other vehicles. More

by bmartin10 Verified Customer Verified Customer

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Great experience working with your dealership. This was the best buying experience I have ever had in my life. You have earned a loyal customer. the best buying experience I have ever had in my life. You have earned a loyal customer. More

by JEFF.BONICK Verified Customer Verified Customer

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Mary Keller was the best sales rep I’ve ever dealt with at any dealership hands down. Alan was also amazing. Best experience!! Thank you at any dealership hands down. Alan was also amazing. Best experience!! Thank you More

by PPEGUERO58 Verified Customer Verified Customer

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I’m a 51 year old black female who has purchased several cars during my lifetime. Ferman BMW outranked all other dealers for overall purchasing experience. Their staff were patient, courteous, and more co cars during my lifetime. Ferman BMW outranked all other dealers for overall purchasing experience. Their staff were patient, courteous, and more concerned about making sure my needs were met than trying to sell a car. They provided the best purchase price when compared to other local dealers and I would recommend them to anyone (especially minority people wanting a fair deal). More

by loritashirley Verified Customer Verified Customer

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This was literally the BEST car buying experience I’ve had in a LONG time! Everything was done and ready to go when I arrived, the staff was super easy to work with and the price/value of the new car/trad had in a LONG time! Everything was done and ready to go when I arrived, the staff was super easy to work with and the price/value of the new car/trade was more than reasonable! I went in looking for a pre-owned X7 and walked out with a brand new one from the showroom (my first experience with this as well). I will most definitely use them again for future purchases. And I would be remiss if I didn’t mention how much FUN the entire staff made our visit, as well as being super sweet and inclusive of my 12 year old son. It’s hard, or at least awkward, talking face-face, especially about an important purchase, while wearing a mask, but they made us quickly forget we were even wearing them and business was just business. I love my new car more and more each and every time I get in it or see it in the parking lot! It’s pristine and a xxxx of a machine! I NEVER thought I would leave Mercedes...but here I am...a BMW girl! Thank you Ferman BMW, you guys are incredibly awesome! Alex, you were amazing and we love that you’re German (so appropriate), and you definitely know your stuff, which unfortunately a lot of car sales people don’t know squat about what they’re selling! Aaron, I would’ve bought 10 cars if it meant I got to listen to your North Carolina accent all afternoon :) There’s always a million papers to sign, no way around that, but you made it quick and easy, which we appreciate! Alan...you amused me more in 10 minutes than I could’ve hoped for in a lifetime! There was also a very sweet woman in an office along the back of the showroom (I didn’t catch her name), but she let me use her computer to register my new vehicle, gave my kid candy and provided a really nice casual conversation, that during a pandemic I haven’t experienced much of. There was also another gentleman that handles vehicle setup, in addition to just helping you learn about the spaceship it feels that you now own. He was great, created a very user friendly environment (I’m NOT tech savvy) and managed to teach me most of what I needed to know in less than 20 mins. The entire experience was refreshing and most importantly reestablished a lost trust that car buying doesn’t have to be the work of Lucifer himself! Thank you all, truly!!!!!! Amanda C. More

by aconglet Verified Customer Verified Customer

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I’ve owned many different high line vehicles over the years but BMW is hands down the best decision I have made. Purchasing from Ferman BMW of Palm Harbor was really easy, my sales person Mario was fanta years but BMW is hands down the best decision I have made. Purchasing from Ferman BMW of Palm Harbor was really easy, my sales person Mario was fantastic and the General Sales Manager; Karl Alvarez was instrumental in the purchase. My furnace manager; Aaron Cox was very thorough when he reviewed my paperwork. Fantastic buying experience! More

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Brian Gains is amazing and the best to work with! My family and I have purchased/leased over 10 cars through Brian and Ferman BMW. He always come through with the best options and price: Ferman BMW is a family and I have purchased/leased over 10 cars through Brian and Ferman BMW. He always come through with the best options and price: Ferman BMW is a great dealership. Very happy with my new SUV and look forward to working with Brian and Ferman in the future! More

by M80tonka Verified Customer Verified Customer

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This is the second vehicle we’ve purchased from Ferman BMW. The Sales team from management to finance made the buying experience very pleasant! We highly recommend Ferman BMW! BMW. The Sales team from management to finance made the buying experience very pleasant! We highly recommend Ferman BMW! More

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