"Aaron Kesler Makes It Fun"
I could start by saying that Aaron is a professional. He knows his job and knows the most effective way to go about it. I could also say that he is an expert. He knows his product and the process it takes to get one into a custimer’s garage. And then I could say that Aaron is a genuine person. He is courteous, patient, respectful, and understanding. He builds trustworthy relationships. He does not simply push through transactions.
All of these things are true. Absolutely spot-on. No question.
But one of best things we found about Aaron is his sense of humor. He knows how to make us laugh. I can’t say enough about how important this is. He turned the car-buying process into a less stressful experience. He shared humorous events from his life which drew us out to share ours. He was able to laugh along with us as we started to get punchy during an unexpected delay. It set our minds at ease. He definitely is fun and engaging, and we were fortunate he landed on us when we walked in the door. Later in the afternoon. On a Saturday. Making him stay late. Into the evening. Without grumbling.
AND he painlessly helped me convince my husband that a Maserati was not the way to go. Not yet.
"My awesome vehicle and the Man that made it happen !!"
I would like to say first of all ,“ wow” what an awesome day I had buying my vehicle here.
I also want to say that Chad the manager made me feel at ease and that whatever had to be done to make my car buying experience to be perfect would be his #1 goal.
Leaving the dealership I felt exactly that !!!
Great job Chad ,Aaron , and team.
Great price!!! Great service !!
I will be back!!!!!
Thank you, from start to finish great service
We are happy with our purchase, Aaron took time to fully walk us in the proces. Amin explained the financial proces. Leaving us at ease.
"Very helpful stuff"
Both guys are knowledgeable and friendly. They answerd all questions that we had. Since we were coming from NY they prepared everything for us to make this process smooth. )
"Great to work with!!!"
Purchased a used Jeep Grand Cherokee Summit. Excellent communication and great to work with, especially with coming from out of state to purchase! They were very helpful in getting a police officer to the dealership for the VIN check sign off, saving me from having to do it when I register it in my state.
"New used car"
Thank you for making my car buying experience pleaaant. Buying a car can be difficult, how much can I afford? What price is fair? How hard do I need to negotiate as well as educate to get the car I want at a fair price. I didn’t have to worry about any of the concerns listed. Thank you Aaron and staff at Infiniti of Hoffman Estates.
Employees were very helpful and considerate of what I wanted. They provided amazing service and we’re very enthusiastic about ensuring I get a great deal. Would definitely recommend to others
"Excellent sales experience from beginning to end."
I found just the car I was looking for online, but the dealership was almost an hour away from me. Totally worth the ride! I spoke in advance with Aaron Kesler who confirmed for me that the vehicle was still available. I went to meet with him and he was assisting other clients at the time, so his associate Nicholas Guminski stepped in to help. The pre-owned vehicle was all that I expected, maybe even cleaner and in better shape than I had imagined. I drove it and knew right away it was just a matter of working out the numbers. I wanted the car. Sales manager Rick Ayash got involved and through negotiations we reached an agreement on price. Dave Kalasa And Kira Kuszynski in the service department helped to fine tune a few things, and treated me great all the way. Their technician Andy deserves special mention for taking a long drive with me and listening to my concerns about the car and fixing them to my satisfaction. Everyone did their part very well. I consider myself pretty hard to please as far as dealership treatment, in my younger years I managed car dealerships so I'm very critical of the process but these people were professional, above board, straight forward and basically made me WANT to reward them with my business. So they got it. Go see them, you will very likely have the same kind of experience.
The service st this dealer was great. The sales guys were great with my kids. Aaron was a pleasure to work with. He stayed late to work with us until the deal was done.
Other Employees Tagged:
, The sales person next to Aaron came to help my son when he was crying. We don’t know his name.
"Wonderful Experience, Start to Finish! "
Knew exactly what car I wanted before I got there. Have owned three previous Infiniti’s before. Aaron and Tony were wonderful to work with, very honest, and sincere. The overall buying experience from start to finish was the best I have ever had. Thanks Aaron and Tony for everything!