Adam Bistodeau | Page 3

Never again. My daughters Kia Soul was broken into and towed to Kia of Bloomington. They would not give us an estimate until the parts arrived. If they knew wha My daughters Kia Soul was broken into and towed to Kia of Bloomington. They would not give us an estimate until the parts arrived. If they knew what parts it needed, why could they not give us an estimate. They gave us a $2900 estimate, including 2 hours for "lifting and diagnostics". First, the damage was all in the interior, no need to lift. Second, if they knew what to order, what did they need to diagnose? Third, they quoted 1 hour to "clean the window" they would install. Seriously? The total estimate was $1000 in parts, which were not specified on the estimate, I had to request a parts breakdown. Parts pricing was high, but not totally unreasonable. The 9.5 hours of labor, however was RIDICULOUS. I emailed the service writer, his response was "You asked for an estimate, I gave it to you". I requested the service manager call me, no response. This dealer will never get one penny of my hard earned dollars. Apparently her mother in law agreed to pay for it, or it would have been towed home and I would drive the several hours there to repair it myself, as I am an ASE Certified technician. Not a SINGLE nice word to say about this clown show. More

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The General Manager Dan Dingmann & his entire staff resolved an issue I had with my new car. They were very knowledgeable, professional & friendly throughout the process! I highly recommend them and resolved an issue I had with my new car. They were very knowledgeable, professional & friendly throughout the process! I highly recommend them and their dealership! More

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They forced my girlfriend to change her battery when it’s not an old battery! They told her that the car will fail if she didn’t get it but I recently changed the battery myself. not an old battery! They told her that the car will fail if she didn’t get it but I recently changed the battery myself. More

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This dealership is a great place to buy a car, trust me! Anel is one of the best sales consultants I’ve ever worked with. And they have 0 pressure of buying a car! Anel is one of the best sales consultants I’ve ever worked with. And they have 0 pressure of buying a car! More

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