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Adam Rodriguez

Overview Reviews (7) Inventory (332)

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Adam Rodriguez

Service Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.4

7 Reviews

Overview Reviews (7) Inventory (332)

4.4

7 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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7 Reviews of Adam Rodriguez

March 17, 2026

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Employee Rating

Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backwards to make sure I was satisfied. Thank you! More

by CAROLYNLOETHEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Stegeman, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki, Bryan Wyatt

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Mar 17, 2026 -

Joe Machens Capital City Ford responded

Thank you for your long-standing loyalty and for letting us handle the tire change on your Lincoln. We’re glad the team could go above and beyond to make sure everything went smoothly. We look forward to taking care of you again.

March 07, 2026

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Employee Rating

They took real good care of me and was very nice and kept me updated on my car kept me updated on my car More

by mysamr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki, Bryan Wyatt

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Mar 07, 2026 -

Joe Machens Capital City Ford responded

Hello, thank you for trusting our team with your Ford Escape. We’re glad to have kept you updated and provided attentive care. We look forward to serving you again.

March 03, 2026

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Employee Rating

The Best in town would definitely recommend ford has always been the best around in Jefferson city always been the best around in Jefferson city More

by thomasbarker62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki, Bryan Wyatt

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Mar 04, 2026 -

Joe Machens Capital City Ford responded

It’s fantastic to hear you view our Ford service as the best in Jefferson City. Thank you for recommending us and we look forward to caring for your Ford again.

February 28, 2026

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Employee Rating

Best service ever, never have I seen anything handled better than the service I got there better than the service I got there More

by btbw1225

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Stegeman, Shane Jackson, Bryan Wyatt

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Feb 28, 2026 -

Joe Machens Capital City Ford responded

We’re thrilled your service experience was outstanding. Our team was glad to take care of your Chevrolet Suburban and appreciates your trust. We look forward to assisting you again.

February 27, 2026

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Employee Rating

Timely, great customer support. Because of the service I will continue to use this dealership Because of the service I will continue to use this dealership More

by greengreen.cope

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Rodriguez

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Feb 28, 2026 -

Joe Machens Capital City Ford responded

Thank you for recognizing our timely support on your Ford F-150. We appreciate your continued trust and look forward to welcoming you back.

February 07, 2026

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Employee Rating

Pretty good Got my car back the same day. I will have to come back and get tires because my husband destroys them I guess. I will have to come back and get tires because my husband destroys them I guess. More

by Erin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Rodriguez

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Feb 08, 2026 -

Joe Machens Capital City Ford responded

Thank you for the five-star rating on your Lincoln MKC service. We’re glad to have returned your vehicle the same day. Whenever you’re ready for new tires, we look forward to assisting you.

February 02, 2026

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Employee Rating

Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings up a code but yours supposedly don't. And how does an engine light turn off that's been on for 2 weeks....you all cleared the code, that's how.... It was not "doctor syndrome" like you said, cars don't do that! I was told I wouldn't be charged for 2nd diagnostic test because it was the same issue....here I am $450 & 2 test later. More

by SkyeBlue

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Tom Stegeman, Douglas Keeler, Kevin Osborne, Harold Love, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki, Bryan Wyatt

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Feb 03, 2026 -

Joe Machens Capital City Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Adam Rodriguez Service Manager arodriguez@machens.com

Feb 06, 2026 -

Joe Machens Capital City Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. GSM - Harold Love hlove@machens.com

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