Adam Simon
Adam Simon at McCluskey Chevrolet

Adam Simon

Finance

McCluskey Chevrolet

9673 Kings Auto Mall Road
Cincinnati, OH 45249

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7 Reviews
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7 Reviews

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7 Reviews of Adam Simon

July 07, 2024

Dealership Rating
Employee Rating

Will tell you anything to sell you a car. Was told last July when I purchased my vehicle that to come back in a year and the would refinance my loan in order to lower my monthly payment. When More

by ed_l_atkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Hiltz, Chris Hacker , Donte

Jul 08, 2024

McCluskey Chevrolet responded

Thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (513) 741-1111 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Jul 08, 2024

ed_l_atkins responded

You should honor what you told me when I purchased the vehicle a year ago. If you are able to do that then there is a chance we can do business in the future. If you can not honor your word then I will make sure I do all my future car buying somewhere else and I will let anyone I know who is looking to buy a car to look elsewhere

December 18, 2021

Dealership Rating
Employee Rating

Reached out was pre approved and was ultimately ignored by the salesman he never returned any calls and never reached back out after selling the car that I asked him to hold for me . Very rude people and I More

by elliotlee.ec
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 20, 2021

McCluskey Chevrolet responded

We do not have your full/complete name to research this matter further. If you will provide that to us (send to karen@mccluskey.com/or call 513 697 5450), we can do so, or perhaps schedule another appointment/with a different product specialist if you desire. As a high volume dealership, our inventory moves quickly and a deposit will hold a vehicle for an individual (which is happily returned if needed). The great news is that we have a great array of inventory, with acquisitions made daily in that regard. We also have a nationwide search capability to assist our customers with their vehicle needs!

September 08, 2021

Dealership Rating
Employee Rating

Very nice and understanding. Would recommend anyone to go there for a new car. They have great prices on all new and used cars. Great More

by Dannyblankenship26
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Dirheimer

Sep 11, 2021

McCluskey Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 22, 2019

Dealership Rating
Employee Rating

Oh the love and lies promised; signing the papers. Wow!! I cannot wait to give my thoughts on what has happened with me, and simply for buying a new car. It has been THREE times now, I have taken time More

by joeyjoeb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hank Kolks , Juan H. Jeremy Huber. Duwan (last name) not given.

Jun 25, 2019

McCluskey Chevrolet responded

We certainly understand your frustration with your new vehicle needing issues addressed, McCluskey doesn’t build the vehicles, we can only attempt to perform the repairs when the problem surfaces. We do have numerous parts “in-house,” but we cannot have every single part that any vehicle might need on our shelves with the thousands of parts that one vehicle has, so yes, at times, we do have to order parts. We always want the parts to arrive as quickly as the customer does, but the date of delivery of any part is not something that McCluskey can control, the vendor controls the time element in this regard. Per our records and reach-out to the employees directly involved with the customer, no one has promised you; gas/black lettering/black bowties for his vehicle. Lettering and black bowties are an accessory, and just like any customer, they can be ordered by a customer and either they can install same, or we can schedule an appointment for our installation crew to do this. The remote/automatic start was discussed with the customer and their product specialist at the time of the purchase, and that has already been installed on the vehicle. Multiple staff members – your product specialist, your service advisor, and the manager of his product specialist have all left multiple messages and performed reach-out’s to you, and this has been documented internally. They were all forwarded to a “voice mail,” and no calls have ever been returned. As of this morning, 6-25-19, a sales manager called again – and was immediately forwarded to a voice mail, where he left a message – again. The customer can call our general number of 513 761 1111 and ask for: Dawon Harris – your product specialist, or Steve Newdigate – sales manager, or BJ Smith – his service advisor – all the people trying to reach you to attempt to resolve your understanding of items due/see how we can resolve.

September 26, 2016

Dealership Rating
Employee Rating

Awesome buying experience I called and made a deal over the phone with Jayson. We agreed on all the details, and by the time I showed up the car was prepared and ready to go. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson

February 17, 2016

Dealership Rating
Employee Rating

Very satisfied My wife and I were looking for a new truck and had visited a few dealers. We came to Mccluskey and our search ended.I had actually thought I would get More

by Notsyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Halko

April 03, 2014

Dealership Rating

Initially I went into McCluskey only to get some general information and see what they could offer me. I was looking to offer a trade in and drive out in a new car, although I knew with my financial situati More

by Couch0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2014

McCluskey Chevrolet responded

Thank you for sharing your story. We are committed to providing the best customer service and are happy to hear about your great experience with Adam. We appreciate your kind words very much, and we're very happy to have you as a part of the McCluskey Chevrolet family. As always, please let us know if there is anything else you need. We hope to see you again very soon. Regards, Chuck Maly, GSM malyc@mccluskey.com 513-679-9160

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