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Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We’re very sorry to hear about the ongoing issues you’re experiencing with the FSD system on your Model Y. We understand how frustrating it is to encounter a problem immediately after purchase, especially after multiple visits to Tesla for diagnosis. Because Tesla handles software, diagnostics, and warranty repairs directly, our ability to replace or repurchase the vehicle is limited based on their policies and availability. That said, your experience is important to us, and we never want you to feel unsupported after the sale. We would appreciate the opportunity to speak with you and see how we can assist further. Please reach out to our management team at 636-208-6033, and we’ll do our best to help you move toward a resolution.

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We’re glad to hear your salesperson provided a great experience, but we’re very sorry to learn about your interaction in finance. You should always feel respected and supported, no matter what products you choose to decline. The attitude and service you described are not acceptable and not the experience we want for our customers. We appreciate you bringing this to our attention, and we will address it internally. Thank you for you honest review.

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that we did not meet your expectations. Your concerns about warranty work and communication are very important to us, and we take them seriously. We would appreciate the opportunity to learn more and address the issues you encountered. Please reach out to our service manager directly at 314-274-1687 so we can work toward a resolution. Your input helps us improve, and we hope to regain your trust in the future.

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!