Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
Start your review of Aidan Uffelman.
Aidan Uffelman
Aidan Uffelman at Criswell Chevrolet
Refer Me
not yet rated

Aidan Uffelman

Service Advisor auffelman@criswellauto.com

Criswell Chevrolet

503 Quince Orchard Road
Gaithersburg, MD 20878

Contact Me

Service Advisor (301) 637-3760 auffelman@criswellauto.com

Call
Email

3 Reviews of Aidan Uffelman

October 21, 2020

Dealership Rating
Employee Rating

"I don't know what happened with those people.I was there..."

- Meml0491

I don't know what happened with those people. I was there for a oil change service one Tuesday and I talk them that my truck brakes making noise. And they talk me that its OK. Next week surprise, my truck brakes was locked. Even no ride home service because I live 11 or 12 miles from there. Too bad.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Nov 18, 2020

Criswell Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Your feedback is appreciated as it allows us to investigate and look for areas of our operations that may need improvement.

January 16, 2020

Dealership Rating
Employee Rating

"Worst Service Department I've Ever Had Experience With!"

- One Unhappy Customer

I bought a 2016 Malibu in September, not even 3 months later the engine light came on. Took it in for service for the advisor to say that "leaves" were blocking the air flow to the engine. Never got a status call, had to call in myself numerous of times to find out what was the diagnosis, tired to charge me $160 for that bogus answer. {Mind you, I work in the service department at a different dealership not too far from here, that unfortunately do no service Chevys} The engine light came on right after I picked up my vehicle. I have been calling for the past couple of months to speak to the service director, they are never available or will "return" the call when they get a chance..... STILL waiting on a call back. Please hire knowledgeable advisors and techs. This place is ABSOLUTE garbage.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Feb 11, 2020

Criswell Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We apologize for any frustration this interaction and lack of communication has caused but we do appreciate this feedback as it will allow us to improve our services for everyone.

December 17, 2019

Dealership Rating
Employee Rating

"Best of the Best- Criswell Chevrolet (Maryland)"

- VF

I purchased my new 2019 Corvette C7 Grand Sport from Criswell Chevrolet this past weekend. These folks set the standard when it comes to customer service, car pricing and car quality. There is a reason why this dealership is at the top of their game - they actually care about the customer, and embody the GM mission to “ keep customers for life.” The Criswell team is well trained and skilled both technically on the cars themselves, and also on the car buying transaction, where they facilitate as much of the process for you as possible. Literally everyone that I met at Criswell was highly competent and pleasant - it reminded me of what a car buying experience should be, but has been long forgotten as buyers seem to now be treated like cattle at many dealerships. Anthony Vattuone has my sincere thanks for turning around what was a nightmarish issue when I attempted to purchase this same car a week earlier at MacMulkin Chevrolet dealership in Nashua, NH (see details under MacMulkin Chevrolet review on Yelp and on this site). Anthony immediately understood the situation, was interested in finding out more about my needs, and put me at ease that I would have a very different experience at Criswell. He did not disappoint. Financing was a breeze, with Steve Krantz offering a very competitive rate - roughly three points LOWER than MacMulkin, addressing all questions and concerns that I had very professionally. As I had driven down from N.Y. with my fiancé, and was unfamiliar with the area, Steve helped me to find a great restaurant in town to celebrate her birthday that night - that was a huge help also! We had some logistical challenges coming in from N.Y. with a rental car that we needed to return. Aidan Uffelman, Service Advisor, took the burden of coordinating the car rental drop off of for us by contacting the company He was more than helpful, and was literally on the phone within the car rental company for over 45 minutes to sort things out. Very appreciated. The General Manager, Jason Witte was engaged, and made sure that the whole transaction went as I expected. And Greg Hoffman, the Commercial Finance Manager, was kind enough to drive us to our hotel so we didn’t have to wait for a cab. My new C7 is everything that I thought it was. It was cared for and detailed beautifully by a team of people who have good values, and know what great quality and customer service look like. These folks have your needs as a customer as their top priority, and are as professional as they are authentic. If you are in the market for a car - go to Criswell. They will care for you as if you’re family, and you’ll have a great car buying experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hoffman, Steve Krantz, Jason Witte , Anthony Vattuone

Dec 19, 2019

Criswell Chevrolet responded

Thank you so much for taking the time to share this wonderful review with us. Your thoughtfulness in highlighting the professionalism and kindness of our entire team is very much appreciated and will be shared with all involved. Please do not hesitate to reach out if there is anything else we can assist you with.

1
1 - 3 of 3 results

Dealership Inventory (234 Vehicles)

used 2018 GMC Sierra 1500 car, priced at $46,217

2018 GMC Sierra 1500

$46,217

new 2021 Chevrolet Silverado 1500 car, priced at $51,834

2021 Chevrolet Silverado 1500

$51,834

new 2021 Chevrolet Camaro car, priced at $38,099

2021 Chevrolet Camaro

$38,099

used 2019 Chevrolet Express 2500 car, priced at $22,981

2019 Chevrolet Express 2500

$22,981

new 2021 Chevrolet Traverse car, priced at $49,083

2021 Chevrolet Traverse

$49,083

used 2018 Audi S5 car, priced at $34,543

2018 Audi S5

$34,543