Ainsley Roark | Page 23

Everything was grate service as well I will be back soon thank you guys for all the services 😀 thank you guys for all the services 😀 More

by MTZ.TRANSPORTATION Verified Customer Verified Customer

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The Dealership provided a quick appointment, prompt service, and a loaner while servicing my vehicle. service, and a loaner while servicing my vehicle. More

by ashleymazahar2427 Verified Customer Verified Customer

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This is the best dealership I have ever done business with. From the moment I stepped through the front door, I was treated like a VIP. At Big Star Cadillac it's a relaxed, enjoyable buying experience. with. From the moment I stepped through the front door, I was treated like a VIP. At Big Star Cadillac it's a relaxed, enjoyable buying experience. No Pressure. They were problem solvers... helping me replace my old car with a new one. I would rank their service department a 10! They always put me in a loaner car which is a big plus. And they explain what needs to be fixed, and why it's important, and they do the repair right the first time, at the right price. I have found my dealership for life. More

by JORDANPINCU Verified Customer Verified Customer

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Ainsley handled everything in a timely manner. Communication was on point as well. Excellent service. Communication was on point as well. Excellent service. More

by DAG0 Verified Customer Verified Customer

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The experience every time I go in for service or a new car it always feels like I am truly valued. They take there time and talk you through the details about what is going on. Phillip is the best sales p car it always feels like I am truly valued. They take there time and talk you through the details about what is going on. Phillip is the best sales person I have ever had the pleasure of working with, he wants you to have the car that you want and doesn’t pressure you into buying something that you don’t want. He follows up even after purchasing to make sure you like the car and you are overall happy as a customer. I strongly recommend him as you sales representative as he will treat you with the upmost respect and the kindness you deserve. More

by Peyton Jowers Verified Customer Verified Customer

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Thank You Ainlsey! Ainsley was so easy to deal with and was very helpful while our truck was in the shop. I greatly appreciate her quick response time and her keepin Ainsley was so easy to deal with and was very helpful while our truck was in the shop. I greatly appreciate her quick response time and her keeping us updated with progress. I have purchased 4-cadillacs from Big Star and one of the biggest reasons i keep coming back is the service. Ainsley was awesome !! More

by WILLIAM.BOOTHE Verified Customer Verified Customer

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Ainsley is always a pleasure to work and stays on top of everything. I only have my car serviced at this dealership. everything. I only have my car serviced at this dealership. More

by DIANE.JOWERS Verified Customer Verified Customer

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My high school friend Lisa V. , is the best sales person and Ainsley is the best service rep. , is the best sales person and Ainsley is the best service rep. More

by Blackeb99 Verified Customer Verified Customer

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Mark Mauricio was amazing and an absolute pleasure to work with!! His kindness, hospitality, and attention was unmatched! If we could give him more than a 5 star review, we would!!! Big Star Cadillac is work with!! His kindness, hospitality, and attention was unmatched! If we could give him more than a 5 star review, we would!!! Big Star Cadillac is lucky to have him! We will absolutely buy our next Cadillac from him! More

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I never leave reviews but because of one employee and her great customer service im here to leave a review. I took my wifes suv in for a oil change and to service a problem we have been experiencing. Karah a great customer service im here to leave a review. I took my wifes suv in for a oil change and to service a problem we have been experiencing. Karah and her great customer service was able to create a work order ticket and take my wife’s truck in despite not having a appointment. Karah asked what i was needing done to the truck. She said that what I went in for was a easy job and she assured me that the truck would be ready by end of day. Karah reached out to me once sthe vehicle was ready. She had not only made sure my wifes truck was serviced correctly she had it washed and ready for pick up. Karah has great customer service and passion for what she does. Im not a fan of the cadillac service department but aslong as Karah works there I will be taking my truck in for service. More

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