Al Pellizzeri
Al Pellizzeri at Family Hyundai

Al Pellizzeri

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.7
880 Reviews

Dealership Experience

18 yrs, 6 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English English

4.7

880 Reviews

Write a Review

880 Reviews of Al Pellizzeri

January 22, 2026

Dealership Rating
Employee Rating

We purchased an old but well-maintained used car. We appreciate the Chat function on their website (we were able to make a same-day appointment right away). We also appreciate that Jose P. (Sales rep More

by The Schneiders
Recommend Dealer
Yes

Other Employees Tagged: Jose Palomares

Jan 22, 2026

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

January 18, 2026

Dealership Rating
Employee Rating

Al and his team at the service desk are always helpful and friendly! Keep up the good work! More

by FALLENHEROESMEMORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2026

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 17, 2026

Dealership Rating
Employee Rating

The sales man was great. I felt very pressured with the other salesman advising additional services they insisted I needed. More

by ERIN_SEFTON
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Jan 18, 2026

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, Erin, we can get to the bottom of this.

January 14, 2026

Dealership Rating
Employee Rating

Jose was really polite and patient in explaining the operation and the controls of my new vehicle. Scott explained the financing in great detail and the importance of getting the maintenance on time and More

by nichiporuk.g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo, Jose Palomares

Jan 14, 2026

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 27, 2025

Dealership Rating
Employee Rating

We've been dealing with difficulties since 2024. No response from management. We've made over 20 attempts to reach someone for assistance. More

by jorjor1484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Graham Watson, Jason Lechowicz

Jan 01, 2026

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 21, 2025

Dealership Rating
Employee Rating

After a bit of miscommunication, all issues were resolved positively for all. Fair Pricing for product. More

by OLSPEAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Scott Lupo

Dec 21, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 08, 2025

Dealership Rating
Employee Rating

I have purchased several Hyundai cars from this dealership dating back to 1994. I have visited several dealerships and they all feel too pushy to make a sale. My last purchase was on 04/22/24 and I More

by MSJALLISON
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2025

Dealership Rating
Employee Rating

They are very professional and considerate. They fixed all of my concerns. I highly recommend them! More

by Pbellaboo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 13, 2025

Dealership Rating
Employee Rating

I am very pleased with Family Hyundai. It’s top notch service and everyone was very helpful. I will shop with them again if needed and have recommended them to family and friends. More

by samlt515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt

Nov 13, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 07, 2025

Dealership Rating
Employee Rating

Dealership is been very nice and sales people are awesome 👌. My salesman Ricky Gushi and also Al. More

by RONRAYHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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