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Al Pellizzeri
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Al Pellizzeri | Page 2
Customer Relations Manager
Family Hyundai
8101 W 159th St
Tinley Park, IL 60477
810 Reviews
Dealership Experience
16 yrs, 9 mos
Industry Experience
16 yrs, 9 mos
Languages Spoken
English
810 Reviews
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810 Reviews of Al Pellizzeri
March 25, 2024
Friendly, really accommodating, and fast transactions. Will definitely comeback in the future when we need another vehicle. Will definitely comeback in the future when we need another vehicle. More
by mel_pearl_santos88
Verified CustomerOther Employees Tagged: Adam Ghouleh, Scott Lupo
Helpful 
March 09, 2024
I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down payment, he came back and said they gave the car to someone else. Jose kept telling us that we had "first dibs" and "priority" and to not worry about someone else getting the car, he said we had priority no matter what which was a lie. After he told us someone just bought it we asked why he said we had "priority and first dibs". He gaslighted us saying that he didn't mean it and never said that and we must of heard him wrong after we kept asking and he kept saying the same answer to not worry about anyone else buying the car. Jose started to laugh and make us feel horrible. We were very hurt after spending 4 hours trying to get my brother his first car. We then asked to speak to the manager and he was just as rude. Neither of them didn't apologize for wasting our time. Jose never apologized, he only got defensive and had no manner, he couldn't care less. They had no manners whatsoever and wasted our time. All they had to do was apologize for wasting our time and for someone else getting the car and I would have had some respect for them but they did not care. Never have experienced such horrible customer service especially at other dealerships. I'm writing this to hopefully help others not waste their time and being treated with no respect and and manners. Jose also started laughing at my family and I when leaving, extremely disrespectful. More
by Ashley
Other Employees Tagged: Graham Watson, Bob Ross, Jason Lechowicz, Toni Ivanovic, Maverick Watson, Giovanni Saldana, Jose Palomares, Marc Dabaco
February 29, 2024
Jose and Al were great very patient with us! Very personable and easy to talk to! Definitely would recommend to family and friends! We love our Paliside from the Tinley Park,IL location! -Tony& Very personable and easy to talk to! Definitely would recommend to family and friends! We love our Paliside from the Tinley Park,IL location! -Tony&Kiani More
by Kiani
Other Employees Tagged: Scott Lupo, Jose Palomares
February 28, 2024
After being quoted a price $9 K above what I expected at another dealership I went to Family Hyundai and, in less than 10 minutes had a fair quote. One hour later I was driving home. The employees all see another dealership I went to Family Hyundai and, in less than 10 minutes had a fair quote. One hour later I was driving home. The employees all seem to like working there, too The car is great and I will be trying them for service when I need it. More
by Jim02
Other Employees Tagged: Austin Osabuohien, Robbie Watson, Cole Nicholson
February 23, 2024
I got my car back when promised. I was given a loaner to drive while they have my car. The car looked amazing when I picked it up I was given a loaner to drive while they have my car. The car looked amazing when I picked it up More
by kjamraz
Other Employees Tagged: Kristi Feinberg, Robbie Watson
February 23, 2024
In my short experience with this dealer, ive been very pleased. The staff has been great and attentive. pleased. The staff has been great and attentive. More
by CAROL.MOLNAR97
Other Employees Tagged: George "Skip" Hasenjaeger , I don’t recall meeting anyone else.
February 19, 2024
Everyone was very helpful and friendly throughout the entire process of our purchase. I would highly recommend Kristi or anyone from the team entire process of our purchase. I would highly recommend Kristi or anyone from the team More
by kjamraz
Other Employees Tagged: Kristi Feinberg, Robbie Watson
February 12, 2024
Price was fair. Austin was great. It seemed to us that the employees are happy. Austin was great. It seemed to us that the employees are happy. More
by JimL
Other Employees Tagged: Austin Osabuohien, Robbie Watson
January 30, 2024
I got super fast and friendly service! Never had a bad interaction at Family Hyundai! Never had a bad interaction at Family Hyundai! More
by ACIELITOC2395
Other Employees Tagged: Michael Kratschmer, Mike Majors, Robbie Watson
January 13, 2024
Kristi was AMAZING! She’s always been super attentive, she’s been always a great listener making sure she finds exactly what I’m looking for nothing more, and she always She’s always been super attentive, she’s been always a great listener making sure she finds exactly what I’m looking for nothing more, and she always helps me fully understand my car before i drive it off the lot!! She makes the car buying/leasing experience less scary and so easy! More
by ASHLEYMUSTARD
Other Employees Tagged: Kristi Feinberg, Colin Simmons, Mike Majors, Robbie Watson
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