Al Piacitelli
Al Piacitelli at Cadillac of Norwood

Al Piacitelli | Page 4

Sales

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

5.0
72 Reviews

With 24 years dedicated to Cadillac, I’ve built my career on trust, long-term relationships, and helping customers find the perfect vehicle for their lifestyle. Many of my clients have become friends over the years, and I take pride in being someone they can rely on time and time again. When I’m not at the dealership, I enjoy spending quality time with my wife and our daughters, as well as making special memories with my granddaughter. I also love traveling to Florida whenever I get the chance- there’s nothing better than a little sunshine and family time to recharge. Whether you’re a first time buyer or a longtime Cadillac owner, I’m here to make your experience easy, enjoyable, and tailored just for you. Be sure to ask for me...see you soon!

5.0

72 Reviews

Write a Review

72 Reviews of Al Piacitelli

June 15, 2025

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Employee Rating

Accommodating and trustworthy and fair and helpful and easy to work with and earns reputation More

by MTAVOLIERI
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2025

Cadillac of Norwood responded

Earning your trust and delivering a fair, helpful experience is exactly what we strive for. We truly appreciate your support and look forward to assisting you again in the future!

June 13, 2025

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Paul handled the process professionally and no glitches. The car was returned in a timely manner and nicely washed More

by NOAH19
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Cadillac of Norwood responded

Thank you for the great review! We're glad to hear Paul made the process smooth and professional from start to finish. It's great to know your vehicle was returned on time and freshly washed—just the way it should be. We appreciate your trust and look forward to seeing you again!

May 22, 2025

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Always excellent service, Paul is personable, professional and very kind! I appreciate his time and experience in explaining my car to me. Thank you! More

by lisarego
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul in service- excellent!

Jun 16, 2025

Cadillac of Norwood responded

Thank you for your wonderful feedback! We’re glad Paul’s professionalism, kindness, and expertise made your experience excellent. He truly values taking the time to ensure you understand your vehicle. We appreciate your trust and look forward to assisting you again!

May 22, 2025

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Employee Rating

This understanding issues and they working on it Paul in service department always respond to my call for service and any issues w. Car More

by Ashraf
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes , Paul

Jun 16, 2025

Cadillac of Norwood responded

Thank you for your feedback! We’re glad to hear Paul in our service department is always responsive and helpful with your car’s needs. We appreciate your trust in us as we work to resolve any issues and keep your vehicle running smoothly.

March 05, 2025

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Employee Rating

Working with Al has been a pleasure. This is the 3rd vehicle we have purchased from Al. Makes car buying easy…no pressure, standup and trustworthy. I would recommend him to anyone. Ro More

by R Ace
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Roa

March 30, 2024

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Employee Rating

Had an appointment at 10 A. M.. My salesman was Al,and he was great !! When it came down to the valuation of my trade in ,not great. I was a bit put out about the valuation becau More

by exdope
Recommend Dealer
Yes
Apr 02, 2024

exdope responded

Very disappointed in the way I was treated .I went on line and typed in that I wanted an estimate for a trade in for my 2019 Cadillac XT5. I got the estimate and I don't think it was from Norwood Cadillac !! The estimate trade in value was $24,014,00 .So I go up to Norwood expecting to have a deal. Not so !! Norwood offered me $16000 for my trade which I couldn't do.Then I got an offer tor $19000 which wasn't any good. The way I see it is I got the original offer and that got me to travel up to Norwood expecting them to stick to the offer I got on line !! It seems that I was misled !!Was it just to get me up there,only to offer me much less $ ?? I don't even think this is good business or even legal !!?? Bruce Austin

March 31, 2018

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Wonderful Experience! Been dealing with Al P for years. Always great and honest service. He’s one of the best! Will definitely keep coming back for more. More

by Carsareme
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

March 30, 2018

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Makes it easy to buy a car Wouldn't buy car from any other dealership. They take the time to answer all questions. Make it a painless experience. I will always buy my cars there More

by Cadillacgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2018

Dealership Rating
Employee Rating

Easy and fun to work with, as always Been shopping at Cadillac of norwood for 40+ years and wouldn’t go anywhere else! Thanks for another quick, easy and fun sale. Loving my new car alrea More

by Kdiiorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2018

Dealership Rating
Employee Rating

New Lease This is my 4th Cadillac and they treat me better each time. Service is excellent. Would recommend them highly!!! Service Dept. is excellent as well. More

by Frankef1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Domurad, Steve Sousa, Courtney

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