Al Piacitelli
Al Piacitelli at Cadillac of Norwood

Al Piacitelli | Page 4

Sales

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

4.9
77 Reviews

With 24 years dedicated to Cadillac, I’ve built my career on trust, long-term relationships, and helping customers find the perfect vehicle for their lifestyle. Many of my clients have become friends over the years, and I take pride in being someone they can rely on time and time again. When I’m not at the dealership, I enjoy spending quality time with my wife and our daughters, as well as making special memories with my granddaughter. I also love traveling to Florida whenever I get the chance- there’s nothing better than a little sunshine and family time to recharge. Whether you’re a first time buyer or a longtime Cadillac owner, I’m here to make your experience easy, enjoyable, and tailored just for you. Be sure to ask for me...see you soon!

4.9

77 Reviews

Write a Review

77 Reviews of Al Piacitelli

August 28, 2025

Dealership Rating
Employee Rating

All sales staff and management staff were all very good and helpful. I couldnt be happier. More

by digger0729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes , Omar

Sep 02, 2025

Cadillac of Norwood responded

Thank you so much for your kind words! We're happy to hear that both our sales and management teams made your experience a great one. Knowing that you “couldn’t be happier” means the world to us - that’s exactly the level of service we strive to provide every day. We truly appreciate your support and look forward to welcoming you back anytime you need us.

August 12, 2025

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Great working again with Al P he is truly the best I will always refer him More

by ASHRAFHELMY6568
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Cadillac of Norwood responded

Thank you so much for the kind words! Al is truly dedicated to providing the best service, and your continued trust and referrals mean the world to us. Looking forward to serving you again in the future!

Aug 14, 2025

Cadillac of Norwood responded

You're very welcome! It's always a pleasure working with you. We're so grateful for your trust, support, and referrals - they truly make all the difference. We'll be here whenever you need us and look forward to continuing to serve you with the same dedication and care. Thanks again!

Aug 13, 2025

ASHRAFHELMY6568 responded

Cadillac of Norwood is best every department always take care customer

August 11, 2025

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All of the staff at Cadillac of Norwood are extremely helpful. My sales associate Al P. Contacted me about a vehicle that would meet my needs after telling him what I was looking for. He is the best and More

by DREEM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Treseler

Aug 13, 2025

Cadillac of Norwood responded

Thank you so much for your kind words! We're elated to hear that you had a great experience with our team at Cadillac of Norwood. Al P. is truly dedicated to helping our customers find the perfect vehicle, and we're glad he was able to match you with one that met your needs. We appreciate your continued trust and loyalty - thank you for always choosing Al and Cadillac of Norwood!

July 18, 2025

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Great people and great service. Mike and the team are always nice and on point. . More

by RDESLONGCHAMPS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Touma, Paul Treseler

July 05, 2025

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This was our first time here but it won't be our last! Everyone was very friendly and helpful especially our sales rep Al Piacitelli. He made buying our car a very easy and smooth process. He is a credit More

by tjgj419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 15, 2025

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Accommodating and trustworthy and fair and helpful and easy to work with and earns reputation More

by MTAVOLIERI
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Recommend Dealer
Yes
Jun 16, 2025

Cadillac of Norwood responded

Earning your trust and delivering a fair, helpful experience is exactly what we strive for. We truly appreciate your support and look forward to assisting you again in the future!

June 13, 2025

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Paul handled the process professionally and no glitches. The car was returned in a timely manner and nicely washed More

by NOAH19
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 16, 2025

Cadillac of Norwood responded

Thank you for the great review! We're glad to hear Paul made the process smooth and professional from start to finish. It's great to know your vehicle was returned on time and freshly washed—just the way it should be. We appreciate your trust and look forward to seeing you again!

May 22, 2025

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Always excellent service, Paul is personable, professional and very kind! I appreciate his time and experience in explaining my car to me. Thank you! More

by lisarego
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Recommend Dealer
Yes

Other Employees Tagged: Paul in service- excellent!

Jun 16, 2025

Cadillac of Norwood responded

Thank you for your wonderful feedback! We’re glad Paul’s professionalism, kindness, and expertise made your experience excellent. He truly values taking the time to ensure you understand your vehicle. We appreciate your trust and look forward to assisting you again!

May 22, 2025

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Employee Rating

This understanding issues and they working on it Paul in service department always respond to my call for service and any issues w. Car More

by Ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes , Paul

Jun 16, 2025

Cadillac of Norwood responded

Thank you for your feedback! We’re glad to hear Paul in our service department is always responsive and helpful with your car’s needs. We appreciate your trust in us as we work to resolve any issues and keep your vehicle running smoothly.

March 05, 2025

Dealership Rating
Employee Rating

Working with Al has been a pleasure. This is the 3rd vehicle we have purchased from Al. Makes car buying easy…no pressure, standup and trustworthy. I would recommend him to anyone. Ro More

by R Ace
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Roa

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