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Albert Collins
Albert Collins at Klaben Ford Lincoln of Warren
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Albert Collins

Service Advisor

Klaben Ford Lincoln of Warren

3853 Youngstown Rd.
Warren, OH 44484

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4.4
147 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

4.4

147 Reviews

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147 Reviews of Albert Collins

March 04, 2025

Dealership Rating
Employee Rating

Worst service I have ever had. The initial problems was missed diagnosed costing 1500. Came back because problem continued for and additional 800. Then problem continue costing 350 More

by dalew1153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Johnson, Scott Burk, Niall McGee, Robert Siefert

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Mar 06, 2025

Klaben Ford Lincoln of Warren responded

Dale - Thank you for your feedback. We take your comments seriously and review them with the appropriate members of our team. We apologize for the issues you have shared regarding your vehicle service. We would like to review the situation with you to see if we can achieve a resolution and ultimately satisfy your concerns. You have been a great Klaben customer and we sincerely value your business. We have been unsuccessful in our attempts to reach you so far. Please call me, personally, at your convenience as I genuinely believe we can reach a resolution. Thank you, Mike Klaben Sr. (330) 369-4444 Extension 112.

February 18, 2025

Dealership Rating
Employee Rating

Always very helpful with any questions l have always very curious and helpful staff is does a great job More

by GB4TD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Burk, Niall McGee

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January 13, 2025

Dealership Rating
Employee Rating

Klaben’s has the best service department and the best Ford Lincoln service technicians all around! More

by JSCOTTR9091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Niall McGee

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January 13, 2025

Dealership Rating
Employee Rating

Great service as always! In and out in less than an hour. Friendly staff also More

by DPUHARICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Burk , John Renier

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December 30, 2024

Dealership Rating
Employee Rating

Taking good care of my car ! I would like to deal again. Thank you AGAIN More

by MGM52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 17, 2024

Dealership Rating
Employee Rating

Quality work and Friendly people service department. Prices are comparable. Waiting area is nice with coffee and wi-fi. More

by GGLASS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 09, 2024

Dealership Rating
Employee Rating

People were nice and very accommodating. I appreciate the valet service. I wish the service could have been preformed in fewer trips More

by bcasey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Daniels

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December 06, 2024

Dealership Rating
Employee Rating

Klaben’s has the best people in the business! True to their own words, the customer always comes first. More

by JSCOTTR9091
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk, Michael Klaben, Michael Klaben Jr, Heather Arden, Michael Schmidt, Niall McGee , Nick Papantonakis, John Renier

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November 11, 2024

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Employee Rating

I would recommend Chuck and Michael Jr. to everyone. they were both very good to deal with. More

by mweiss1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Potashnik, Jeff Johnson, Scott Burk, Michael Klaben Jr , Nick Papantonakis

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October 14, 2024

Dealership Rating
Employee Rating

Very good dealership to deal with. Highly recommended. Very pleased with the work done. Very professional. More

by BKLAPAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk, Michael Klaben, Niall McGee, Robert Siefert , Patricia Daniels, Nick Papantonakis, John Renier

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