Albert Collins | Page 12
Service Advisor
Klaben Ford Lincoln of Warren
3853 Youngstown Rd.
Warren, OH 44484
Dealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
131 Reviews
Write a Review131 Reviews of Albert Collins
July 06, 2020
perfect Same as always. very attentive to details and my service needs. Jim Arden is the very best auto tech i've ever known. Always goes beyond what's requi Same as always. very attentive to details and my service needs. Jim Arden is the very best auto tech i've ever known. Always goes beyond what's required More
Other Employees Tagged: Jeff Johnson, John Renier, Scott Burk, Michael Klaben, Heather Arden, Bill Basista , Karl Fauvie
June 10, 2020
They told me it would take an hour and a half because of all the cars there in front of me and that I had 45 minutes of work to do my oil change. It only took an hour and 15 minutes and they washed it. I al all the cars there in front of me and that I had 45 minutes of work to do my oil change. It only took an hour and 15 minutes and they washed it. I always love getting my oil changed there. Thank you for the great service! More
Other Employees Tagged: John Renier
May 28, 2020
Always nice and clean. Staff is always friendly and helpful. I love how I don't need an appointment for my oil changes, the only dealer around that does that. helpful. I love how I don't need an appointment for my oil changes, the only dealer around that does that. More
Other Employees Tagged: Jim Valesky, Jeff Johnson, John Renier, Scott Burk, Nick Papantonakis, Michael Klaben, Bill Basista , Natalie Burk, Karl Fauvie
May 25, 2020
We always have a great experience at Klaben. The staff is always friendly and makes sure that everything we ask is taken care. It's always great to do business with people who treat you like family. is always friendly and makes sure that everything we ask is taken care. It's always great to do business with people who treat you like family. More
May 21, 2020
Always Excellent Service was excellent as usual. Not a long wait. Car was washed which is a plus. I would highly recommend this dealership for all your new or used Service was excellent as usual. Not a long wait. Car was washed which is a plus. I would highly recommend this dealership for all your new or used vehicles and after buying either, would continue with servicing the car with their Service department. More
Other Employees Tagged: Jeff Johnson, John Renier, Scott Burk, Bill Basista , Karl Fauvie
May 11, 2020
A very good experience with both the service department for my 2012 F 150 truck and purchasing a used 2016 Ford Escape Titanium. The staff was very accommodating and both t with both the service department for my 2012 F 150 truck and purchasing a used 2016 Ford Escape Titanium. The staff was very accommodating and both the service area and the sales areas were clean and safe. My truck was serviced, protected and returned very clean in a timely fashion. The sales department and staff were very helpful without being pushy. I felt safe with the special care the staff took during this pandemic. Rich Cupp went above and beyond accommodating my wife and I with test drives and getting papers signed at our home. Overall our experience with Klaben was excellent. More
Other Employees Tagged: Rich Cupp
April 22, 2020
from sales to service klaben ford is great! Sales and service always puts the customer first. Service employees are very easy to deal with and go out of their way to make sure the customer Sales and service always puts the customer first. Service employees are very easy to deal with and go out of their way to make sure the customer is satisfied. More
Other Employees Tagged: Mike Urbania, Jeff Johnson, John Renier, Scott Burk, Michael Klaben , Natalie Burk, Karl Fauvie
April 07, 2020
Great service, excellent personnel. Prompt service. On-time pick up and delivery. Courteous staff. Did what was asked. Cleaned up after service. No-touch delivery. Sanitized my car. Comp Prompt service. On-time pick up and delivery. Courteous staff. Did what was asked. Cleaned up after service. No-touch delivery. Sanitized my car. Completely satisfied. More
Other Employees Tagged: Stacey Dennis, Jeff Johnson, John Renier, Scott Burk, Heather Arden, Bill Basista , Natalie Burk, Rich Cupp, Karl Fauvie
February 19, 2020
All is well Had a recall. Reservation for the next day! Fixed in one half hour! This is very good service. What more could one want? All is well. Had a recall. Reservation for the next day! Fixed in one half hour! This is very good service. What more could one want? All is well. More
January 23, 2020
oil change this is the second car I purchased from Klaben and I am very satisfied with the service I receive from the dealer and service dept. this is the second car I purchased from Klaben and I am very satisfied with the service I receive from the dealer and service dept. More