Albert Collins | Page 7
Service Advisor
Klaben Ford Lincoln of Warren
3853 Youngstown Rd.
Warren, OH 44484
Dealership Experience
12 yrs
Industry Experience
12 yrs
Languages Spoken
English
167 Reviews
Write a Review167 Reviews of Albert Collins
March 08, 2023
Always very helpful and kind. The extra car wash after means alot to all your customers! Forever a Klaben fan! The extra car wash after means alot to all your customers! Forever a Klaben fan! More
Other Employees Tagged: Scott Burk
March 02, 2023
No Lincoln loaner avail. Loaner car was dirty. Driver 15-20 min late. Service delayed because dealer hybrid electric charger wasn’t working which was main reason for service Loaner car was dirty. Driver 15-20 min late. Service delayed because dealer hybrid electric charger wasn’t working which was main reason for service appt. Shouldn’t that have been checked in advance? Screen issues have been in the dealer mult times with ongoing issues. More
Other Employees Tagged: Scott Burk
January 31, 2023
As usual, the service department staff was pleasant and expedient in checking in the vehicle. The work was done on a very reasonable timeframe and a status report of normal maintenance issues was provided. expedient in checking in the vehicle. The work was done on a very reasonable timeframe and a status report of normal maintenance issues was provided. They treat each customer as a personal friend. Makes it easy to trust and deal with all of the dealership staff. More
Other Employees Tagged: Scott Burk, Niall McGee , M. Jason Craft, John Renier
January 14, 2023
They were able to test and fix my tire in a very timely manner.Always satisfied with the service manner.Always satisfied with the service More
Other Employees Tagged: Jeff Johnson, Scott Burk, Niall McGee , M. Jason Craft, John Renier
January 10, 2023
The service and people who work there are wonderful! We trust their judgement on repairs. We trust their judgement on repairs. More
Other Employees Tagged: Jeff Johnson, Nick Papantonakis, Michael Klaben, Niall McGee , Bill Basista, Jim Bills, Natalie Burk, M. Jason Craft, John Renier
December 02, 2022
There has never and I mean never been a time that I called and didn't immediately get a reply and a time to bring in my Focus. If I needed a loaner, it was available. Sometimes it was so nice I didn' called and didn't immediately get a reply and a time to bring in my Focus. If I needed a loaner, it was available. Sometimes it was so nice I didn't want to give it back! Even if I brought my car in for an unscheduled oil change, I was in and out quickly and they washed my car to boot! I will always be glad that I bought and service my car at Klaban's. More
Other Employees Tagged: Jeff Johnson, Scott Burk, Michael Klaben, Heather Arden, Niall McGee , Bill Basista, Jim Bills, John Renier, Michael Klaben Jr.
November 19, 2022
Good service. Thats why i keep going back to Klaben Ford for all of my service. Thats why i keep going back to Klaben Ford for all of my service. More
Other Employees Tagged: Michael Klaben Jr , John Renier
October 03, 2022
I use this dealership for all of my service appointments, and normally they are top notch. Unfortunately, the last few times my truck has been in there it was for a noise that is reoccurring. They were unab and normally they are top notch. Unfortunately, the last few times my truck has been in there it was for a noise that is reoccurring. They were unable to recreate the noise, so they were unable to fix the problem. More
Other Employees Tagged: Scott Burk
September 28, 2022
Customer service technician was prompt, courteous, and also washed my Ford Edge for me. My maintenance check was free as it was my first visit for this vehicle. Thank you Klaben Ford. also washed my Ford Edge for me. My maintenance check was free as it was my first visit for this vehicle. Thank you Klaben Ford. More
Other Employees Tagged: Jeff Johnson, Scott Burk, Niall McGee , John Renier

