Check out Alejandro Alcocer's reviews on DealerRater

October 20, 2025

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Employee Rating

I have been going to this service center since 2006. The service has gone downhill since. I'm Very very Disappointed. Also, your quality of workmanship in building your vehicles has also gone done. I tr The service has gone downhill since. I'm Very very Disappointed. Also, your quality of workmanship in building your vehicles has also gone done. I trusted Nissan at one time and I wish I didn't purchase another new car this year. Too many things are popping up that aren't up to par. More

by CASSA1023

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos , Chris Polascik

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Oct 24, 2025 -

Findlay Nissan Henderson responded

Cassa, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. ?Garey Deocampo | General Manager Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

Oct 25, 2025 -

Findlay Nissan Henderson responded

Cassa, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. ?Garey Deocampo | General Manager Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

Oct 25, 2025 -

CASSA1023 responded

Hi, yes i would like to speak to someone one on one. Very sad in all the years to see such a decline. Please email privately or give me a person of contact with a phone number. Thank you

October 15, 2025

Dealership Rating

Employee Rating

From coming in the front door to coming out the front door you guys was great and I will recommend you to all my friends door you guys was great and I will recommend you to all my friends More

by latonya5392bass

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: David Benjamin, Stephon Terry , Courtney

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Oct 15, 2025 -

Findlay Nissan Henderson responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

October 07, 2025

Dealership Rating

Employee Rating

Omg im so happy I came to you guys. Felix was my salesman and gave me options in my price range and helped me out with an issue with my car quickly. Stephon was very helpful setting up Felix was my salesman and gave me options in my price range and helped me out with an issue with my car quickly. Stephon was very helpful setting up my vehicle to be serviced. Alejandro was so very helpful explaining all the finances and when a xxxx up occurred during the finance process. Overall, these three guys made my experience a 10/10. I'd recommend anyone who is looking for a new car to come to Nissan Findlay Henderson 🤗 More

by cheryclay94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephon Terry, Brandon Mullen, James Person , Felix in Sales Department

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Oct 07, 2025 -

Findlay Nissan Henderson responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

October 01, 2025

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Employee Rating

Oscar was very informative and clear gave great customer service he explained everything thank you service he explained everything thank you More

by ALADINLAMP555

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dennis Amy, Fabian Perez-Arcos, Oscar Perez-Arcos, Marco Tadena, Beau Hulse , Reba Hershberg, Kayla Klein, Matthew Riley

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Oct 02, 2025 -

Findlay Nissan Henderson responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

September 27, 2025

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Employee Rating

Good service l recomend it to anyone l am. Very happy with the customer service thanks Very happy with the customer service thanks More

by Pradoj53

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Omar Marcos, Alexander Molina

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Sep 27, 2025 -

Findlay Nissan Henderson responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Findlay Nissan Henderson! Unlock Excitement Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

September 26, 2025

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Employee Rating

EXCELLENT COSTUMER SERVICE AND DEDICATION MAKING THE MOMENT RELAX, JUST GREAT EXPERIENCE ESPECIALLY FABIAN ARCOS MOMENT RELAX, JUST GREAT EXPERIENCE ESPECIALLY FABIAN ARCOS More

by YANET.ANGARICA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Benjamin, Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, Marco Tadena, Beau Hulse , Reba Hershberg, Celina Morales, Matthew Riley

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Sep 26, 2025 -

Findlay Nissan Henderson responded

Thanks for sharing your thoughts about your experience with Findlay Nissan Henderson. We appreciate your business and hope to see you again soon! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

September 21, 2025

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Employee Rating

They were very nice and helpful very informative on the vehicle we were interested in we got the car we wanted vehicle we were interested in we got the car we wanted More

by jk6davis

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Omar Marcos

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Sep 21, 2025 -

Findlay Nissan Henderson responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Findlay Nissan Henderson are glad to have you as a customer. Unlock Excitement Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

September 04, 2025

Dealership Rating

Employee Rating

I did have to wait for a bit to see someone on the service drive but helped quickly once talked to service drive but helped quickly once talked to More

by PRNCSKK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyxandra Gargiulo, Marco Tadena , Juan Carlos

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Sep 04, 2025 -

Findlay Nissan Henderson responded

Thanks for sharing your thoughts about your experience with Findlay Nissan Henderson. We appreciate your business and hope to see you again soon! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

August 27, 2025

Dealership Rating

Employee Rating

Terrible would I recommend them to anyone never got back to me about a dent on my car left tools in my car left dirty gave me the runaround the whole time to me about a dent on my car left tools in my car left dirty gave me the runaround the whole time More

by ARAMBULAP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Stephon Terry

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Aug 31, 2025 -

Findlay Nissan Henderson responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. ?Garey Deocampo | General Manager Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

Aug 31, 2025 -

Findlay Nissan Henderson responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. ?Garey Deocampo | General Manager Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

August 27, 2025

Dealership Rating

Employee Rating

The intake coordinators at the desk where they gather your information on why you're there for service are all very professional. I've been a customer of Nissan off Gibson since 2006 and have used the se your information on why you're there for service are all very professional. I've been a customer of Nissan off Gibson since 2006 and have used the service department since. I've had a few problems but they were resolved sometimes not to my liking at 100% which i would have been much happier with. I just purchased a 2025 Nissan Kicks which of course will be serviced by Nissan. My 3rd Nissan since 2006. I feel that sometimes the mechanics can pay a little more attention to what they're working on because I know 1 of my mishaps could have been totally avoided. All in all I keep coming back for the people and service because as we all know, sometimes things happen but I'm very disappointed lately. More

by CASSA1023

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos , Matthew Riley, Chris Polascik 5 stars +

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Aug 27, 2025 -

Findlay Nissan Henderson responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

Alejandro Alcocer | Page 2

Finance Manager

Findlay Nissan Henderson

47 Reviews of Alejandro Alcocer

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