Alex Folz

We only buy our Mercedes at Hagerstown Mercedes because of excellent service department. They are the best of excellent service department. They are the best More

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Alex was a big help and took care of all issues and went over and beyond over and beyond More

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For the last 11 years Alex has been taking care of my automotive needs. He has been helpful , informative, responsive and kind. Actually, the whole staff have always gone out of their way to make my ex automotive needs. He has been helpful , informative, responsive and kind. Actually, the whole staff have always gone out of their way to make my experience a pleasure. More

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My service experience is always great at this dealership. Everyone is polite and professional, They do great work. Everyone is polite and professional, They do great work. More

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Always a pleasant experience to get my Mercedes serviced in Hagerstown. Alex my service advisor goes above and beyond to accommodate me and my car is always ready on time as promised. in Hagerstown. Alex my service advisor goes above and beyond to accommodate me and my car is always ready on time as promised. More

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Friendly, efficient and knowledgeable are how we would describe Rov Edmonds. For the best personal services go to Mercedes Benz Hagerstown. describe Rov Edmonds. For the best personal services go to Mercedes Benz Hagerstown. More

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Great dealership and great people. I've bought over ten cars from these guys and will continue. I've bought over ten cars from these guys and will continue. More

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Mercedes Benz of Hagerstown is the bes! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles! More

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It was great working with Austin, I was so undecided I changed my Mind about the car i wanted about 10 times, he never got frustrated he was patient and kind. Finally decided on day 2 and I’m happy with changed my Mind about the car i wanted about 10 times, he never got frustrated he was patient and kind. Finally decided on day 2 and I’m happy with my choice! More

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The entire atmosphere is very friendly. Employees remember your name, very helpful in answering questions. They go out of their way in wanting to help in some way. The experience is quit Employees remember your name, very helpful in answering questions. They go out of their way in wanting to help in some way. The experience is quite the opposite of some other establishments where employees are rude and could care less about your needs. While the service cost are high, I am pleased with the service they provide. I’ve dealt with MoH for many years and hope to continue. More

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