Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 18

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

January 02, 2025

Dealership Rating
Employee Rating

Agent Suggested me repair tire instead of change tire. My rear left tire punctured next day. My money wasted. More

by himel85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 01, 2025

Dealership Rating
Employee Rating

Outstanding work is pleasant to have all three vehicles service at this location. Keep up the great work. More

by h49romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres

Jan 02, 2025

Honda of Valley Stream responded

hank you for your kind words and continued trust in our team! We’re delighted to hear that servicing all three of your vehicles has been a pleasant experience. We’ll strive to keep up the great work and ensure your satisfaction every time. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 01, 2025

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Employee Rating

Quality advice and service. Alex has always given customer focused input. The communication is always well-meaning and we are grateful. More

by Mr.Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Honda of Valley Stream responded

We’re delighted to hear that Alex consistently provides quality advice and customer-focused service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 31, 2024

Dealership Rating
Employee Rating

Alex is always informative and gives updated info. He is a pleasure to work with. More

by jonest854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Jan 02, 2025

Honda of Valley Stream responded

Thank you for sharing your experience! We’re delighted to hear that Alex consistently provides informative updates and makes working with him such a pleasure. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 30, 2024

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I never have a bad experience when I go even though it's not often. Relatively close to where I live and decent waiting area. More

by DRUMMER3189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Calderone, Kevin Singh

Dec 31, 2024

Honda of Valley Stream responded

We’re glad to hear you’ve consistently had good experiences during your visits and find the location convenient with a comfortable waiting area. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 28, 2024

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Employee Rating

Good service, friendly people,cashiers too Love the atmosphere.i will do service again, gre More

by fpena19810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Honda of Valley Stream responded

We’re so glad you enjoyed the friendly service and welcoming atmosphere. We look forward to assisting you again in the future—don’t hesitate to reach out if there’s anything else we can help with!

December 26, 2024

Dealership Rating
Employee Rating

Great experience. Polite, cheerful, helpful and timely. Everyone and everything lead to a great experience and great service. More

by Jbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Honda of Valley Stream responded

We’re delighted to hear that the team’s politeness, cheerfulness, and helpfulness made for a great experience and excellent service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 25, 2024

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Employee Rating

It’s big plenty of room for social distancing it’s clean restroom as well More

by 701STACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Honda of Valley Stream responded

We’re glad to hear you appreciated the spacious and clean environment, including the restrooms, which support a comfortable and safe experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 24, 2024

Dealership Rating
Employee Rating

Service was quick and pleasant. Bring back the bagels! My service agent advised me of my next service needs. More

by JPASSALACQUA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Honda of Valley Stream responded

We’re glad to hear the service was quick and pleasant, and that your service agent provided helpful advice for future needs. We’ll pass along your suggestion about the bagels! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 22, 2024

Dealership Rating
Employee Rating

Cool and professional. Dealership the best customer service have ever seen, caring and doing everything possible to help More

by TAIWO.OMOTOSHO100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Honda of Valley Stream responded

Thank you for your kind words! It’s fantastic to hear that the team provided such caring and professional service, going above and beyond to assist. Your satisfaction means the world to us! If there’s anything more we can do, please don’t hesitate to reach out—we’re always here to help!

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