Dealership Experience
13 yrs, 2 mos
Industry Experience
15 yrs, 9 mos
Languages Spoken
English
953 Reviews
Write a Review953 Reviews of Alex Marcel
December 17, 2024
Why do I need to sit around and wait for my service to be completed???? And no, I don't need a one-way ride and then pay Uber to get back to you!! You need to learn a thing or two from Tesla. They take completed???? And no, I don't need a one-way ride and then pay Uber to get back to you!! You need to learn a thing or two from Tesla. They take your car and give you $50 for Uber rides which is enough for a round trip. It was a disaster. You just sit like an idiot and wait for your service to be completed!! This is not 2004!! we are in 2024, please upgrade your service! More
December 11, 2024
The service department did something to my heating system that caused it to not work properly. that caused it to not work properly. More
Other Employees Tagged: Willie Mejia, Clara Torres, Briyanna Jones, Mark Skawinsky
December 11, 2024
I only come here for my cars needs. The service and people here are awesome! Keep up the great work! The service and people here are awesome! Keep up the great work! More
Other Employees Tagged: Clara Torres
December 06, 2024
I dropped my van to replace batteries I paid double the price my genuine Honda battery and additional charge as labor to replace which is double the cost for the battery compared to other batteries in the price my genuine Honda battery and additional charge as labor to replace which is double the cost for the battery compared to other batteries in the market. But they don’t fix it properly, I back again to put the cover and another component service center. Which means take my whole day More
December 03, 2024
She was thorough and kept me updated with my cars’ status She also gave me suggestions about my concerns She also gave me suggestions about my concerns More
Other Employees Tagged: Briyanna Jones
November 18, 2024
It was a great experience through great customer service due to Brianna being a great help! due to Brianna being a great help! More
Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR
November 16, 2024
Professional service, excellent communication throughout the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. Full transparency and no upselling. More
Other Employees Tagged: Willie Mejia, Briyanna Jones

