Dealership Experience
13 yrs, 3 mos
Industry Experience
15 yrs, 10 mos
Languages Spoken
English
959 Reviews
Write a Review959 Reviews of Alex Marcel
December 06, 2024
I dropped my van to replace batteries I paid double the price my genuine Honda battery and additional charge as labor to replace which is double the cost for the battery compared to other batteries in the price my genuine Honda battery and additional charge as labor to replace which is double the cost for the battery compared to other batteries in the market. But they don’t fix it properly, I back again to put the cover and another component service center. Which means take my whole day More
December 03, 2024
She was thorough and kept me updated with my cars’ status She also gave me suggestions about my concerns She also gave me suggestions about my concerns More
Other Employees Tagged: Briyanna Jones
November 18, 2024
It was a great experience through great customer service due to Brianna being a great help! due to Brianna being a great help! More
Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR
November 16, 2024
Professional service, excellent communication throughout the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. Full transparency and no upselling. More
Other Employees Tagged: Willie Mejia, Briyanna Jones
November 13, 2024
I was satisfied with the service on my car, didn't get the complementary car wash like I did from the dealer where I bought the car when it was serviced there. It was close to my home which is always conv the complementary car wash like I did from the dealer where I bought the car when it was serviced there. It was close to my home which is always convenient. Everyone that I dealt with was professional and friendly. More
November 12, 2024
Alex Marcel is the real reason why I continue to get both of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a h of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a helping hand with whatever needs you may have. And always gets the job done. More
Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR
November 12, 2024
My service was very fast my advisor was Marcel I got my car back within an hour he always keeps me updated with my car how long the wait is going to be communication with him is always great the waiting a car back within an hour he always keeps me updated with my car how long the wait is going to be communication with him is always great the waiting area is also nice they offer free complimentary coffee and tea which is very nice More

