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Alex Marcel

Overview Reviews (1014)

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Alex Marcel

Alex Marcel | Page 20

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

1,014 Reviews

Overview Reviews (1014)

Dealership Experience

13 yrs, 9 mos

Industry Experience

16 yrs, 4 mos

Languages Spoken

English

4.8

1,014 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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1014 Reviews of Alex Marcel

February 04, 2025

Dealership Rating

Employee Rating

Wonderful everything was great I really appreciate it thank you for everything that you done thank you for everything that you done More

by ebonylife

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Gary Lin, Kevin Singh, Gabe Peña, Briyanna Jones, Mark Skawinski, Brandon Martinez , Joshua Roberts

Feb 05, 2025 -

Honda of Valley Stream responded

We're so happy to hear that everything went well and that you appreciated the service! If you ever need anything in the future, don’t hesitate to reach out. We're here to help!

February 04, 2025

Dealership Rating

Employee Rating

Surprisingly much much better than my last bitter visit. Appreciate the change . Thanks for professionalism Appreciate the change . Thanks for professionalism More

by shapanr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones, Brandon Martinez

Feb 05, 2025 -

Honda of Valley Stream responded

We're thrilled to hear that you've had such positive experiences with us! We're grateful to have you as a customer and look forward to assisting you again in the future!

February 03, 2025

Dealership Rating

Employee Rating

Staff on the phones were very helpful. My recall service was completed as promised, faster than promised. I will highly recommend this dealership for service. My recall service was completed as promised, faster than promised. I will highly recommend this dealership for service. More

by KDillon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Feb 04, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to review our time with us! If there's anything else we can assist you with, please don't hesitate to reach out!

February 03, 2025

Dealership Rating

Employee Rating

Easy and convenient a little expensive though Yes yes yes yes yes yes no no yes yes yes yes no no More

by JEFFSTERN360

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

Feb 04, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to review our time with us! If there's anything else we can assist you with, please don't hesitate to reach out!

February 01, 2025

Dealership Rating

Employee Rating

Service needs to be properly updated in a timely manner and the service center needs to start upholding everything that comes with services in the contract. It’s been plenty of times where I would have to and the service center needs to start upholding everything that comes with services in the contract. It’s been plenty of times where I would have to wait atleast 3 hours for an oil change I could do in an hour. And why when I request for my car to be washed I could never get it done it always an issue. More

by keemo Joseph

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Clara Torres, Briyanna Jones, Mark Skawinski

Feb 04, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to review your experience with us. We take all reviews seriously and will use your feedback to improve our services moving forward. Please reach out to us if there is anything else we can do for you.

January 30, 2025

Dealership Rating

Employee Rating

Great place for service. Nice clean place for service. Fantastic people good service and behavior Nice clean place for service. Fantastic people good service and behavior More

by diorjygelin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 31, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear you had a great service experience in a clean and welcoming environment. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Dealership Rating

Employee Rating

Alex is a very nice young man. He takes the time to explain in detail what repairs is needed for your car He takes the time to explain in detail what repairs is needed for your car More

by asparkle2u

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 30, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Dealership Rating

Employee Rating

Very positive experience at this dealership. Everyone was very professional and helpful. It was my second time there and definitely coming back again. Everyone was very professional and helpful. It was my second time there and definitely coming back again. More

by konstantin.elkov

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to share your experience! We're glad to hear that our team made such a positive impression. We look forward to welcoming you back again. If there's anything else we can assist you with, please don’t hesitate to reach out!

January 29, 2025

Dealership Rating

Employee Rating

Kevin was very nice, helpful and very knowledgeable. I would definitely recommend Honda of Valley Stream. Keep up the great work. I would definitely recommend Honda of Valley Stream. Keep up the great work. More

by chaiquanw93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones

Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that Kevin provided such helpful and knowledgeable service. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

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Employee Rating

Knowledge of recalls and handling of my appointment. Very professional car done quickly and I was notified immediately. Very professional car done quickly and I was notified immediately. More

by MRBUS

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that your appointment was handled professionally. If there's anything else we can assist you with, please don't hesitate to reach out!