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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 23

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
953 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

4.8

953 Reviews

Write a Review

953 Reviews of Alex Marcel

September 30, 2024

Dealership Rating
Employee Rating

All staff I met in Honda valley stream service center are nice , helpful fast and professional. ! More

by sophiesun2013
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 01, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our team at Honda Valley Stream. It's great to know that everyone you encountered was helpful, efficient, and professional. We look forward to serving you again!

September 29, 2024

Dealership Rating
Employee Rating

I came in with a scheduled appointment for inspection and oil change and it took 3.5 hours to get done. Unacceptable More

by MCANLASRN75
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Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Honda of Valley Stream responded

We do apologize for the wait. During your appointment time, we experienced an issue with our NYS machine printer and it caused a delay in getting the inspection done. We value your time and hope you will come visit us again.

September 28, 2024

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Employee Rating

I cannot say enough about the persons that I worked. They were knowledgeable about the problem with the with a new car and fixed it quickly More

by hinlen
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

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Sep 30, 2024

Honda of Valley Stream responded

We're thrilled to hear that our team was knowledgeable and able to quickly resolve the issue with your new car. We appreciate your trust in us and look forward to assisting you in the future!

September 28, 2024

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Employee Rating

I give Alex Marcell a five star rating. The service at Honda is excellent. I look forward to having my vehicle serviced there. More

by mesmiie
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Honda of Valley Stream responded

We're delighted to hear that Alex Marcel and our service team provided you with an excellent experience. Your five-star rating means a lot to us, and we look forward to servicing your vehicle again in the future!

September 26, 2024

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Employee Rating

It was a great place to have my car serviced . Very efficient and helpful staff . More

by bracha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Sep 27, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a great experience with our efficient and helpful staff during your car service. We look forward to serving you again!

September 26, 2024

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Employee Rating

Marcel and his team always provide exceptional customer service whenever i have to bring in my car. He treats us like family members and I always feel at ease and a strong trust has been established over t More

by NAZIA.BOKHARI20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Marcel and his team have earned your trust and consistently provide you with exceptional service. We look forward to continuing to treat you like family and appreciate your continued support!

September 25, 2024

Dealership Rating
Employee Rating

Great service Alex Marcel is excellent Explains what services you need to Maintain your vehicle. More

by bh4860
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2024

Honda of Valley Stream responded

We're glad to hear that Alex Marcel provided excellent service and helped explain the necessary maintenance for your vehicle. We look forward to continuing to assist you!

September 24, 2024

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Employee Rating

Always a pleasant visit,amazing customer service,always on time,and amazing car service,and free coffee lol More

by abenabi0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

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Sep 25, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you consistently have a pleasant experience with us. We look forward to serving you again!

September 21, 2024

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Employee Rating

Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

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Sep 23, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Alex consistently provides such excellent service and takes care of everything the first time. We appreciate your feedback and look forward to serving you again!

September 20, 2024

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Employee Rating

Clean, fast service, representative Mark was a true gentleman and very knowledgeable, gave up to minute status. Good coffee, also. More

by ANDREW.SELLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

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Sep 23, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Mark provided excellent service and kept you informed throughout the process. It's great to know you enjoyed the coffee as well! We look forward to serving you again soon.

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