Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 23

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

October 08, 2024

Dealership Rating
Employee Rating

Carla is the best. I love seeing her when I visit. She takes very good care of me. She lets me know what is happening when she thinks I’m waiting too long . The service More

by peppermintea55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Briyanna Jones

Oct 09, 2024

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're so glad to hear that Carla treats you with kindness and professionalism. We appreciate your kind words about the team and the service area, and we look forward to seeing you again!

October 08, 2024

Dealership Rating
Employee Rating

Marcel is helpful and accomodating. Listen very carefully to customer needs and problem of the car. More

by KAHRL_28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Honda of Valley Stream responded

We're happy to hear that Marcel was attentive was professional and accommodating. We appreciate your trust and look forward to assisting you again!

October 05, 2024

Dealership Rating
Employee Rating

Marcel is a pleasure to work with. He is very knowledgeable and understanding. From the time you walk in and get the vehicle serviced takes awhile. I guess if I would of made an appo More

by aimaim64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres

Oct 07, 2024

Honda of Valley Stream responded

We're glad to hear that Marcel provided knowledgeable and understanding service. We appreciate your patience during the visit and are happy you found our waiting area comfortable. We look forward to serving you again, and booking an appointment next time might help speed things up!

October 04, 2024

Dealership Rating
Employee Rating

Very good atmosphere while waiting for car. Job was done in reasonably good time, with an explanation of various service and charges. More

by rgdeen0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones , Paul Goldstein

Oct 07, 2024

Honda of Valley Stream responded

We're glad to hear you enjoyed the your time with us. We appreciate your trust and look forward to serving you again!

October 03, 2024

Dealership Rating
Employee Rating

I had an exceptional experience at [Honda of Valley Stream, and I owe it all to Clara from the service department! From the moment I arrived, Clara made sure everything went smoothly. She was incredibl More

by V. Polanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Oct 04, 2024

Honda of Valley Stream responded

We appreciate you sharing your wonderful experience! We're thrilled to hear that Clara provided such exceptional service and made your visit stress-free and enjoyable. We appreciate your high recommendation and look forward to welcoming you back in the future!

October 01, 2024

Dealership Rating
Employee Rating

She was excellent in dealing my concern about my car. And also those mechanics that serviced my car are well fast More

by melchorbogartancheta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Honda of Valley Stream responded

We're glad to hear that Clara addressed your concerns so effectively and our mechanics provided quick service. We appreciate your trust and look forward to serving you again in the future!

September 30, 2024

Dealership Rating
Employee Rating

All staff I met in Honda valley stream service center are nice , helpful fast and professional. ! More

by sophiesun2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our team at Honda Valley Stream. It's great to know that everyone you encountered was helpful, efficient, and professional. We look forward to serving you again!

September 29, 2024

Dealership Rating
Employee Rating

I came in with a scheduled appointment for inspection and oil change and it took 3.5 hours to get done. Unacceptable More

by MCANLASRN75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Honda of Valley Stream responded

We do apologize for the wait. During your appointment time, we experienced an issue with our NYS machine printer and it caused a delay in getting the inspection done. We value your time and hope you will come visit us again.

September 28, 2024

Dealership Rating
Employee Rating

I cannot say enough about the persons that I worked. They were knowledgeable about the problem with the with a new car and fixed it quickly More

by hinlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

Sep 30, 2024

Honda of Valley Stream responded

We're thrilled to hear that our team was knowledgeable and able to quickly resolve the issue with your new car. We appreciate your trust in us and look forward to assisting you in the future!

September 28, 2024

Dealership Rating
Employee Rating

I give Alex Marcell a five star rating. The service at Honda is excellent. I look forward to having my vehicle serviced there. More

by mesmiie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Honda of Valley Stream responded

We're delighted to hear that Alex Marcel and our service team provided you with an excellent experience. Your five-star rating means a lot to us, and we look forward to servicing your vehicle again in the future!

...
23
...

Dealership Inventory (282 Vehicles)

used 2023 Honda Civic Sedan car, priced at $24,500
2023 Honda Civic Sedan
used
Aegean Blue Metallic exterior
Variable
FWD
used 2023 Honda CR-V Hybrid car, priced at $28,900
2023 Honda CR-V Hybrid
used
Platinum White Pearl exterior
Variable
AWD
used 2026 Honda HR-V car, priced at $30,400
2026 Honda HR-V
used
White exterior
Variable
AWD
used 2023 Honda Civic Hatchback car, priced at $23,500
2023 Honda Civic Hatchback
used
Rallye Red exterior
Variable
FWD
used 2025 Honda Accord Sedan car, priced at $29,000
2025 Honda Accord Sedan
used
White exterior
Variable
FWD
used 2024 Honda Accord Hybrid car, priced at $29,000
2024 Honda Accord Hybrid
used
Gray exterior
Variable
FWD