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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 24

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
981 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.8

981 Reviews

Write a Review

981 Reviews of Alex Marcel

October 27, 2024

Dealership Rating
Employee Rating

I was very pleased with the service. It was fast service and very thorough and efficient. Thank you I will recommend to my coworkers More

by millieex2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

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Oct 28, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you were pleased with the fast, thorough, and efficient service. Your recommendation to your coworkers means a lot to us. We look forward to serving you again!

October 26, 2024

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Employee Rating

Took 3. 5 hours to do an oil change, then 30 min to find my car. Took 4 workers to locate my car. More

by mario.d.ortiz
Service Time
Recommend Dealer
No
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Oct 30, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

October 25, 2024

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Employee Rating

Marcel was a huge help with getting me in and out he even got kept me well informed with the process and helped get transported home so I didn’t have to wait after working the over night 10 outta 10 apprecia More

by ALAN.BLAISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Honda of Valley Stream responded

We’re delighted to hear that Marcel made the process smooth and efficient, keeping you well-informed and arranging transportation so you could get home after your overnight shift. His support and assistance clearly made a difference, and we appreciate your feedback. We look forward to serving you again!

October 24, 2024

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Employee Rating

Cleanness of the dealership, courtesy of the of the advisor and the periodic update on the service work. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Oct 25, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you appreciated the dealership's cleanliness, the advisor's courtesy, and the regular updates on your service. We look forward to providing you with another positive experience in the future!

October 23, 2024

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Employee Rating

The advisor that took care of me Brandon is great at his job. Very knowledgeable about the services the vehicle needs. There no pressure when coming to service. Always a great experience knowing the people More

by SWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Aniah

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Oct 24, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! It’s great to hear that Brandon provides thorough and knowledgeable service, making your visits stress-free. It's always reassuring to know that your vehicle is in the hands of a friendly and efficient team. We look forward to assisting you again!

October 23, 2024

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I definitely appreciated the cleanliness of the dealership and the timely manner that they were able to get my vehicle serviced. More

by errolwalkerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Oct 24, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear you appreciated the cleanliness of the dealership and the prompt service for your vehicle. We look forward to serving you again in the future!

October 22, 2024

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Employee Rating

Honda Service of Valley Stream, has maintained my vehicle over the past 12 years. I trust them with the service maintenance of my vehicles. More

by SEUAT1929
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 23, 2024

Honda of Valley Stream responded

Thank you for your continued trust and loyalty over the past 12 years! We're honored to have been able to maintain your vehicle, and we appreciate your confidence in our team. We look forward to continuing to provide you with excellent service in the years to come!

October 19, 2024

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Employee Rating

Clara is the best professional I have ever had the privilege of working with, very kind and very committed to helping her clients in giving the best service, I am very satisfied that she is the person More

by JSANACAM142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

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Oct 21, 2024

Honda of Valley Stream responded

We're thrilled to hear that Clara has provided such exceptional, kind, and committed service. It's wonderful to know that you're satisfied with her dedication and expertise. We look forward to continuing to assist you and your car in the future!

October 11, 2024

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Efficient work at the shop no complaints, very good experience I had, so comfortable. Recommend More

by syedusmanriaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

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Oct 14, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you had a comfortable and efficient experience at the shop. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

October 11, 2024

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Employee Rating

Do not give me the service and attention a customer support to received when they bring the vehicle in Stop over charging the woman customer Everytime i bring my car for service dealer they find someth More

by postlady56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 14, 2024

Honda of Valley Stream responded

We apologize that your time with us was less than satisfactory. We wanted to reach out to you however, we are unable to locate you in our system with the username listed. We believe it is our job to keep the maintenance on your vehicle up to date. We follow the maintenance chart based on timing and mileage for every vehicle model we service. If you need more information, please reach out to us at 516-812-5302.

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