Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 24

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
953 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

4.8

953 Reviews

Write a Review

953 Reviews of Alex Marcel

September 17, 2024

Dealership Rating
Employee Rating

The workers are very attentive & willing to help to the best they can. My sales Rep was Kazi, BEST REP EVER!! More

by Simone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Peña, Mark Skawinsky, Kazi Kamal , Jerry Lancaster JR

Sep 18, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Kazi and the team provided such attentive service. We'll pass along your kind words, and we look forward to assisting you again in the future!

September 17, 2024

Dealership Rating
Employee Rating

This place is very professional and they are very well run even down to the guys that valet and wash the cars. The women that work at the cashier are also very nice and personable. More

by DGIETSCHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

Sep 17, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that you had a great experience with our professional team, from the valet and car wash staff to the cashier. We appreciate your kind words and look forward to serving you again!

September 17, 2024

Dealership Rating
Employee Rating

Friendly and professional. I appreciate the follow up calls and text messages about car service More

by CCSMITH1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our team friendly and professional, and that you appreciated the follow-up calls and texts. We look forward to serving you again!

September 13, 2024

Dealership Rating
Employee Rating

Everyone at Honda Valley Stream is very kind friendly and so nice, especially my advisor Marcel he kept me updated with what was going on with my car and how long I will be waiting. The service was very fast More

by NATALIE62279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Marcel and our team provided excellent service and kept you informed throughout the process. We're glad you're satisfied with the work done on your car and look forward to serving you again!

September 12, 2024

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Employee Rating

THE INSPECTION AND OIL CHANGE WAS DONE IN A TIMELY MANNER. ALEX WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. More

by MARVISK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Alex provided professional and knowledgeable service and that the inspection and oil change were completed promptly. We look forward to assisting you again!

September 10, 2024

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Employee Rating

I'm always satisfied with the service received at this dealership. They keep you updated on the status of your car. This was the first time that I used the automated system, and I will say that it was gre More

by Simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Honda of Valley Stream responded

Thank you for your continued trust in our dealership! We're glad to hear that the automated system worked well for you and that Alex kept you promptly informed. Your long-term loyalty means a lot to us, and we're always here to ensure you have a great experience. Looking forward to serving you again!

September 10, 2024

Dealership Rating
Employee Rating

Alex was ver helpful and explained the process of the procedures that my car needed. He also kept me updated throughout the day as my car was being serviced. More

by LANTSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that Alex provided helpful and clear communication throughout the service process. We appreciate your trust in us and look forward to assisting you again!

September 09, 2024

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Employee Rating

Great place to service your car, the staff is nice and the technicians are nice highly recommend More

by GRAHAMROMAINE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Sep 10, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're happy to hear that you had a great experience with both our staff and technicians. We appreciate your recommendation and look forward to assisting you with your car service again!

September 04, 2024

Dealership Rating
Employee Rating

Kevin was informative and professional. His warm personality made me feel he was sincere and made the experience stress free. I also witnessed his professionalism with other customers...h More

by LSHEPPERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh

Sep 04, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin's professionalism, warm personality, and positive attitude made your visit stress-free. We truly appreciate your kind words and agree that team members like Kevin are invaluable. We'll be sure to pass along your feedback!

September 01, 2024

Dealership Rating
Employee Rating

He was a great listener and provided solutions to my concerns. I was happy with the level of service that was given as I was impressed that he went above and beyond. More

by VANINAMCWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

Sep 03, 2024

Honda of Valley Stream responded

We're glad to hear that you had such a positive experience! It's great to know that your concerns were carefully listened to and that solutions were provided. We're especially pleased that the service exceeded your expectations. Thank you for sharing your experience, and we look forward to continuing to serve you!

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