Alex Marcel | Page 25

This dealership and service center is good. The staff is helpful and knowledgeable. Thank you The staff is helpful and knowledgeable. Thank you More

by ASHLEYESTRADA225 Verified Customer Verified Customer

Report | Print

Setting up a service appointment is quite a bit of a hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time and issue sorted out. It was for a simple recall on my 2022 Civic EX along with a routine brake flush. Also while I have had only good experiences with the showroom and sales department over the years, the service department leaves much to be desired of, as true customer service is lacking as everyone seems to be like a robot.- My other grievance has been a $4.00 clip that secures the oil pan shield. On several occasions in the past I received both my Civic and Accord with these clips missing and have had to re-purchase them, as the service manager did not want to hear my story and insisted that it was a bad design and that they fall off due to vibration.- well because of that Is started doing my oil and filter change myself 2 and a half years ago, along with tire rotation etc.I keep a service log along with my receipts, I have never lost another clip since.- sloppy service needs improvement, along with reasonable managers with common sense. More

by rgdeen0424 Verified Customer Verified Customer

Report | Print

Nice services but I considered that it is expensive. I could not authorized the repairs because of the price. I could not authorized the repairs because of the price. More

by NATYLLANO09 Verified Customer Verified Customer

Report | Print

It was easy and everyone was very friendly. I look forward to my next service. I look forward to my next service. More

by lexx0415 Verified Customer Verified Customer

Report | Print

Experience was excellent. Minimum waiting time was great. My car is near the end of its use so because of the excellent service I have gone from Valley Stream Honda I am, stro Minimum waiting time was great. My car is near the end of its use so because of the excellent service I have gone from Valley Stream Honda I am, strongly, considering to purchase my next car at Valley Stream Honda. More

by anibalandujar758 Verified Customer Verified Customer

Report | Print

Staff is courteous helpful friendly and knowledgeable. The wait time was not long and workmanship excellent. The wait time was not long and workmanship excellent. More

by mphinds Verified Customer Verified Customer

Report | Print

not great communication. I brought in a coupon for my oil change and it was not accepted. Every other dealership I have done this, it was accepted. The proposed work nee I brought in a coupon for my oil change and it was not accepted. Every other dealership I have done this, it was accepted. The proposed work needed on my car was not well explained. More

by RZIRMAN Verified Customer Verified Customer

Report | Print

Place was welcoming, had me in and out in a reasonable time. Clean area and very good environment time. Clean area and very good environment More

by loqnsz718 Verified Customer Verified Customer

Report | Print

Valley stream Service Center is my favorite good Service , everyone are great I am always satisfied Thank you to team good Service , everyone are great I am always satisfied Thank you to team More

by clautide Verified Customer Verified Customer

Report | Print

He was very kind and knowledgeable with all the information that he provided me about my car information that he provided me about my car More

by ordonez.m Verified Customer Verified Customer

Report | Print