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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 26

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

August 22, 2024

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Employee Rating

Experience was excellent. Minimum waiting time was great. My car is near the end of its use so because of the excellent service I have gone from Valley Stream Honda I am, stro More

by anibalandujar758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

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Aug 23, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you had an excellent experience with us and that our service has you considering us for your next car purchase. We're here to help when you're ready, and we look forward to assisting you again!

August 18, 2024

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Employee Rating

Staff is courteous helpful friendly and knowledgeable. The wait time was not long and workmanship excellent. More

by mphinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Briyanna Jones

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Aug 19, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our staff courteous, helpful, friendly, and knowledgeable. It's great to know that your wait time was short and the workmanship was excellent. We look forward to serving you again in the future!

August 14, 2024

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Employee Rating

not great communication. I brought in a coupon for my oil change and it was not accepted. Every other dealership I have done this, it was accepted. The proposed work nee More

by RZIRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 16, 2024

Honda of Valley Stream responded

We apologize that your time spent with us was less than satisfactory. We are unable to locate you in our system using just the username provided. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

August 13, 2024

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Employee Rating

Place was welcoming, had me in and out in a reasonable time. Clean area and very good environment More

by loqnsz718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our place welcoming and that your visit was efficient. It's great to know that you appreciated the clean area and the positive environment. We look forward to serving you again in the future!

August 13, 2024

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Employee Rating

Valley stream Service Center is my favorite good Service , everyone are great I am always satisfied Thank you to team More

by clautide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh, Briyanna Jones, Brandon Martinez

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Aug 14, 2024

Honda of Valley Stream responded

We're delighted to hear that our Service Center is your favorite and that you're consistently satisfied with the service you receive. It's great to know that our team meets your expectations. Thank you for your continued trust, and we look forward to serving you again!

August 13, 2024

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Employee Rating

He was very kind and knowledgeable with all the information that he provided me about my car More

by ordonez.m
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that you found our team member kind and knowledgeable in providing information about your car. We appreciate your feedback and look forward to serving you again in the future!

August 13, 2024

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ALEX WAS GREAT SERVICE, He went back and forth, giving updates and doing his best. More

by SAMPSHONDA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Alex provided excellent service, keeping you updated and doing his best to ensure everything went smoothly. We look forward to serving you again in the future!

August 12, 2024

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Kevin was very patient and polite. His services were great. I would definitely recommend him to someone else. More

by JESSIEALMONORD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Aug 13, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin was patient, polite, and provided great service. Your recommendation means a lot to us, and we look forward to serving you or anyone you refer in the future!

August 12, 2024

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Employee Rating

Courteous friendly and respectful on point Honda is the best dealership it’s a dealership that cares about customers More

by BENNETTNEDGRALEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Aug 13, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team courteous, friendly, and respectful. At Honda, we truly care about our customers, and we're glad that it shows. We appreciate your feedback and look forward to continuing to serve you with the same level of care and commitment in the future!

August 12, 2024

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Employee Rating

3 phone calls to get recalls corrected. Then they said a denied requirement service they never told me recommend More

by rayshvacretired
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcel

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Aug 14, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Antwone Dixon at 516-285-6655 extension 134 to directly speak to her further about this matter.

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