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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 26

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
953 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

4.8

953 Reviews

Write a Review

953 Reviews of Alex Marcel

August 13, 2024

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Employee Rating

ALEX WAS GREAT SERVICE, He went back and forth, giving updates and doing his best. More

by SAMPSHONDA
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Alex provided excellent service, keeping you updated and doing his best to ensure everything went smoothly. We look forward to serving you again in the future!

August 12, 2024

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Employee Rating

Kevin was very patient and polite. His services were great. I would definitely recommend him to someone else. More

by JESSIEALMONORD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Aug 13, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin was patient, polite, and provided great service. Your recommendation means a lot to us, and we look forward to serving you or anyone you refer in the future!

August 12, 2024

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Courteous friendly and respectful on point Honda is the best dealership it’s a dealership that cares about customers More

by BENNETTNEDGRALEE
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Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Aug 13, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team courteous, friendly, and respectful. At Honda, we truly care about our customers, and we're glad that it shows. We appreciate your feedback and look forward to continuing to serve you with the same level of care and commitment in the future!

August 12, 2024

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Employee Rating

3 phone calls to get recalls corrected. Then they said a denied requirement service they never told me recommend More

by rayshvacretired
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Marcel

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Aug 14, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Antwone Dixon at 516-285-6655 extension 134 to directly speak to her further about this matter.

August 12, 2024

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Briyanna was great - the entire experience was quick and simple. She helped me order a car to drive me home instead of waiting at the shop - which was a fantastic service. More

by mshimonov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

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Aug 13, 2024

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Briyanna made your visit quick and simple, and that she went the extra mile to help you arrange a ride home. We're glad you found this service helpful, and we look forward to serving you again in the future!

August 12, 2024

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Employee Rating

Overall experience was great. Dropped my car off and received feedback about conditions of my brakes and rotors, and the repairs were made the same day. More

by Ron Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Aug 12, 2024

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're glad to hear that everything went smoothly, from dropping off your car to receiving feedback and having the repairs completed the same day. We appreciate your trust and look forward to serving you again in the future!

August 09, 2024

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Employee Rating

Far beyond my expectations. She was very knowledgable, fast and easy. Would highly recommend. Thank you for the services. More

by john.dawson17.jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

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Aug 12, 2024

Honda of Valley Stream responded

Thank you for your glowing feedback! We're thrilled to hear that the service exceeded your expectations and that you found the experience knowledgeable, fast, and easy. We appreciate your recommendation and look forward to serving you again in the future!

August 07, 2024

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Employee Rating

Alex got me in & out of the service dept. with a helpful smile on his face and one on mine. :-) More

by msecondbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

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Aug 08, 2024

Honda of Valley Stream responded

We're delighted to hear that Alex provided you with efficient service and a friendly smile. Your satisfaction means a lot to us. Thank you for sharing your positive experience! 😊

August 05, 2024

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Employee Rating

Mr. Alex Marcel continues to be an EXCELLENT Service representative over the years. His STELLAR/EXCELLENT Service is the primary reason why my wife & I return to have our Honda serviced at Honda of Val More

by DENNISKEA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2024

Honda of Valley Stream responded

Thank you for your continued trust and loyalty! We're thrilled to hear that Mr. Alex Marcel's stellar service keeps you and your wife returning to us. We appreciate your kind words and look forward to continuing to provide you with excellent service.

August 05, 2024

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Employee Rating

Marcel was informative, and very helpful during my repairs. He was patient and spoke in a way easy for me to understand. More

by aryanashby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2024

Honda of Valley Stream responded

Thank you for sharing your experience. We're glad to hear that Marcel was informative, helpful, and patient, making the repair process easy to understand. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again!

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