Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 27

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
953 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

4.8

953 Reviews

Write a Review

953 Reviews of Alex Marcel

August 03, 2024

Dealership Rating
Employee Rating

Service was fast and efficient and workers were friendly and super helpful. The experience was great. More

by isaiah_ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 05, 2024

Honda of Valley Stream responded

We're glad to hear that you had a great experience with fast and efficient service. It's wonderful to know our team was friendly and super helpful. Thank you for your positive feedback, and we look forward to serving you again!

August 01, 2024

Dealership Rating
Employee Rating

Nice ambience, Great employees very helpful, Quick and very efficient service. Amazing complementary Coffee. Overall Great customer service More

by JORDANBIGGS2154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

Report | Print
Aug 02, 2024

Honda of Valley Stream responded

We're delighted to hear that you enjoyed the ambiance and found our employees helpful. It's great to know that you experienced quick and efficient service and enjoyed our complimentary coffee. Thank you for your kind words, and we look forward to serving you again with great customer service!

August 01, 2024

Dealership Rating
Employee Rating

Great service rep, Mr. Marcel always takes care of all my concerns. Always leave satisfied More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres

Report | Print
Aug 02, 2024

Honda of Valley Stream responded

We're thrilled to hear that Mr. Marcel consistently addresses all your concerns and ensures your satisfaction. Thank you for your kind words, and we look forward to continuing to provide you with excellent service!

July 31, 2024

Dealership Rating
Employee Rating

Alex Marcel greeted me with a friendly attitude as a first timer. He created the work order thoroughly as requested and explained what the mechanic discovered during the service. To my surprise, my 8 mo More

by dc5644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 02, 2024

Honda of Valley Stream responded

Thank you for sharing your experience with Alex Marcel.. We're pleased to hear that he greeted you with a friendly attitude and thoroughly created your work order as requested. It's great to know that he and the mechanic took the time to explain the low voltage battery issue in your vehicle. Your feedback helps us improve, and we look forward to serving you again in the future!

July 30, 2024

Dealership Rating
Employee Rating

Clara and the rest of the team are always so welcoming. Clara is an excellent representative I will rate her 10 stars More

by YMORONTA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Report | Print
Jul 31, 2024

Honda of Valley Stream responded

Thank you for your wonderful feedback. We're thrilled to hear that Clara and the rest of the team are always welcoming and that Clara has provided excellent service. Your 10-star rating means a lot to us. We look forward to continuing to serve you!

July 03, 2024

Dealership Rating
Employee Rating

knowledgeable dependable friendly and Alex is the only advisor That I deal with when I go there More

by GERRIGAULT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 08, 2024

Honda of Valley Stream responded

It's fantastic to hear that you find Alex professional and friendly! We're glad to know that Alex is your go-to advisor. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your continued trust and support!

July 03, 2024

Dealership Rating
Employee Rating

Quick and easy service appointment ! No pressure to fix things that didn’t need repair More

by vptwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Check out

Report | Print
Jul 03, 2024

Honda of Valley Stream responded

We're glad to hear that you had a quick and easy service appointment without any pressure to fix unnecessary issues. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 26, 2024

Dealership Rating
Employee Rating

the service was great Andrey that work on my Honda he is family I follow him anywhere he go because I don't want anyone else work on my Honda, he is family to me. service my Honda wow work on some coupon fo More

by d.richards61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 27, 2024

Honda of Valley Stream responded

It's wonderful to hear that Andrey provides such exceptional service that you consider him family! We appreciate your loyalty and your suggestion about working on coupons for customers. If you need any further assistance or have any questions, please don't hesitate to reach out. We value your feedback and look forward to serving you and your Honda again!

June 25, 2024

Dealership Rating
Employee Rating

I always get good service here not complaints. Thank you Honda workers for having good attitudes! More

by emi.quintero88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

Report | Print
Jun 26, 2024

Honda of Valley Stream responded

We're delighted to hear that you consistently receive good service and appreciate the positive attitudes of the Honda workers. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your kind words and continued support!

June 21, 2024

Dealership Rating
Employee Rating

Although the wait time was longer due to staff shortage the present staff remained patient and courteous which I appreciated very much. More

by BMCLENDON84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 24, 2024

Honda of Valley Stream responded

We appreciate your understanding regarding the longer wait time due to our staff shortage. It's great to hear that our team remained patient and courteous throughout your visit. If you need any further assistance or have any questions, please don't hesitate to reach out. We value your patience and look forward to serving you again!

1
...
26
27
28
...
96

Dealership Inventory (322 Vehicles)

used 2023 Honda Accord Hybrid car, priced at $28,200
2023 Honda Accord Hybrid
used
Platinum White Pearl exterior
Variable
FWD
$28,200
View Details
used 2023 Honda Civic Sedan car, priced at $23,000
2023 Honda Civic Sedan
used
Aegean Blue Metallic exterior
Variable
FWD
$23,000
View Details
used 2023 Honda Civic Sedan car, priced at $23,000
2023 Honda Civic Sedan
used
Sonic Gray Pearl exterior
Variable
FWD
$23,000
View Details
used 2023 Honda Pilot car, priced at $34,000
2023 Honda Pilot
used
Platinum White Pearl exterior
Automatic
AWD
$34,000
View Details
used 2024 Honda HR-V car, priced at $24,800
2024 Honda HR-V
used
Nordic Forest Pearl exterior
Variable
AWD
$24,800
View Details
used 2025 Honda Accord Sedan car, priced at $28,500
2025 Honda Accord Sedan
used
White exterior
Variable
FWD
$28,500
View Details
View All Inventory