Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 27

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

August 12, 2024

Dealership Rating
Employee Rating

Briyanna was great - the entire experience was quick and simple. She helped me order a car to drive me home instead of waiting at the shop - which was a fantastic service. More

by mshimonov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

Report | Print
Aug 13, 2024

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Briyanna made your visit quick and simple, and that she went the extra mile to help you arrange a ride home. We're glad you found this service helpful, and we look forward to serving you again in the future!

August 12, 2024

Dealership Rating
Employee Rating

Overall experience was great. Dropped my car off and received feedback about conditions of my brakes and rotors, and the repairs were made the same day. More

by Ron Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Report | Print
Aug 12, 2024

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're glad to hear that everything went smoothly, from dropping off your car to receiving feedback and having the repairs completed the same day. We appreciate your trust and look forward to serving you again in the future!

August 09, 2024

Dealership Rating
Employee Rating

Far beyond my expectations. She was very knowledgable, fast and easy. Would highly recommend. Thank you for the services. More

by john.dawson17.jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

Report | Print
Aug 12, 2024

Honda of Valley Stream responded

Thank you for your glowing feedback! We're thrilled to hear that the service exceeded your expectations and that you found the experience knowledgeable, fast, and easy. We appreciate your recommendation and look forward to serving you again in the future!

August 07, 2024

Dealership Rating
Employee Rating

Alex got me in & out of the service dept. with a helpful smile on his face and one on mine. :-) More

by msecondbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

Report | Print
Aug 08, 2024

Honda of Valley Stream responded

We're delighted to hear that Alex provided you with efficient service and a friendly smile. Your satisfaction means a lot to us. Thank you for sharing your positive experience! 😊

August 05, 2024

Dealership Rating
Employee Rating

Mr. Alex Marcel continues to be an EXCELLENT Service representative over the years. His STELLAR/EXCELLENT Service is the primary reason why my wife & I return to have our Honda serviced at Honda of Val More

by DENNISKEA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 06, 2024

Honda of Valley Stream responded

Thank you for your continued trust and loyalty! We're thrilled to hear that Mr. Alex Marcel's stellar service keeps you and your wife returning to us. We appreciate your kind words and look forward to continuing to provide you with excellent service.

August 05, 2024

Dealership Rating
Employee Rating

Marcel was informative, and very helpful during my repairs. He was patient and spoke in a way easy for me to understand. More

by aryanashby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 06, 2024

Honda of Valley Stream responded

Thank you for sharing your experience. We're glad to hear that Marcel was informative, helpful, and patient, making the repair process easy to understand. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again!

August 03, 2024

Dealership Rating
Employee Rating

Service was fast and efficient and workers were friendly and super helpful. The experience was great. More

by isaiah_ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 05, 2024

Honda of Valley Stream responded

We're glad to hear that you had a great experience with fast and efficient service. It's wonderful to know our team was friendly and super helpful. Thank you for your positive feedback, and we look forward to serving you again!

August 01, 2024

Dealership Rating
Employee Rating

Nice ambience, Great employees very helpful, Quick and very efficient service. Amazing complementary Coffee. Overall Great customer service More

by JORDANBIGGS2154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

Report | Print
Aug 02, 2024

Honda of Valley Stream responded

We're delighted to hear that you enjoyed the ambiance and found our employees helpful. It's great to know that you experienced quick and efficient service and enjoyed our complimentary coffee. Thank you for your kind words, and we look forward to serving you again with great customer service!

August 01, 2024

Dealership Rating
Employee Rating

Great service rep, Mr. Marcel always takes care of all my concerns. Always leave satisfied More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres

Report | Print
Aug 02, 2024

Honda of Valley Stream responded

We're thrilled to hear that Mr. Marcel consistently addresses all your concerns and ensures your satisfaction. Thank you for your kind words, and we look forward to continuing to provide you with excellent service!

July 31, 2024

Dealership Rating
Employee Rating

Alex Marcel greeted me with a friendly attitude as a first timer. He created the work order thoroughly as requested and explained what the mechanic discovered during the service. To my surprise, my 8 mo More

by dc5644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 02, 2024

Honda of Valley Stream responded

Thank you for sharing your experience with Alex Marcel.. We're pleased to hear that he greeted you with a friendly attitude and thoroughly created your work order as requested. It's great to know that he and the mechanic took the time to explain the low voltage battery issue in your vehicle. Your feedback helps us improve, and we look forward to serving you again in the future!

1
...
26
27
28
...
96

Dealership Inventory (282 Vehicles)

used 2023 Honda Civic Sedan car, priced at $24,500
2023 Honda Civic Sedan
used
Aegean Blue Metallic exterior
Variable
FWD
$24,500
View Details
used 2023 Honda CR-V Hybrid car, priced at $28,900
2023 Honda CR-V Hybrid
used
Platinum White Pearl exterior
Variable
AWD
$28,900
View Details
used 2026 Honda HR-V car, priced at $30,400
2026 Honda HR-V
used
White exterior
Variable
AWD
$30,400
View Details
used 2023 Honda Civic Hatchback car, priced at $23,500
2023 Honda Civic Hatchback
used
Rallye Red exterior
Variable
FWD
$23,500
View Details
used 2025 Honda Accord Sedan car, priced at $29,000
2025 Honda Accord Sedan
used
White exterior
Variable
FWD
$29,000
View Details
used 2024 Honda Accord Hybrid car, priced at $29,000
2024 Honda Accord Hybrid
used
Gray exterior
Variable
FWD
$29,000
View Details
View All Inventory