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Alex Marcel

Overview Reviews (981)

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Alex Marcel

Alex Marcel | Page 28

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

981 Reviews

Overview Reviews (981)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

981 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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981 Reviews of Alex Marcel

August 23, 2024

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Employee Rating

Nice services but I considered that it is expensive. I could not authorized the repairs because of the price. I could not authorized the repairs because of the price. More

by NATYLLANO09

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 23, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad you found our services to be satisfactory. We strive to provide the best value for our customers and are competitively priced. Please feel free to reach out if you have any questions or need assistance.

August 22, 2024

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Employee Rating

It was easy and everyone was very friendly. I look forward to my next service. I look forward to my next service. More

by lexx0415

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 23, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that your experience was easy and that our team made you feel welcome. We look forward to seeing you at your next service!

August 22, 2024

Dealership Rating

Employee Rating

Experience was excellent. Minimum waiting time was great. My car is near the end of its use so because of the excellent service I have gone from Valley Stream Honda I am, stro Minimum waiting time was great. My car is near the end of its use so because of the excellent service I have gone from Valley Stream Honda I am, strongly, considering to purchase my next car at Valley Stream Honda. More

by anibalandujar758

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

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Aug 23, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you had an excellent experience with us and that our service has you considering us for your next car purchase. We're here to help when you're ready, and we look forward to assisting you again!

August 18, 2024

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Employee Rating

Staff is courteous helpful friendly and knowledgeable. The wait time was not long and workmanship excellent. The wait time was not long and workmanship excellent. More

by mphinds

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Briyanna Jones

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Aug 19, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our staff courteous, helpful, friendly, and knowledgeable. It's great to know that your wait time was short and the workmanship was excellent. We look forward to serving you again in the future!

August 14, 2024

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Employee Rating

not great communication. I brought in a coupon for my oil change and it was not accepted. Every other dealership I have done this, it was accepted. The proposed work nee I brought in a coupon for my oil change and it was not accepted. Every other dealership I have done this, it was accepted. The proposed work needed on my car was not well explained. More

by RZIRMAN

Verified Customer

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Recommend Dealer

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Aug 16, 2024 -

Honda of Valley Stream responded

We apologize that your time spent with us was less than satisfactory. We are unable to locate you in our system using just the username provided. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

August 13, 2024

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Place was welcoming, had me in and out in a reasonable time. Clean area and very good environment time. Clean area and very good environment More

by loqnsz718

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our place welcoming and that your visit was efficient. It's great to know that you appreciated the clean area and the positive environment. We look forward to serving you again in the future!

August 13, 2024

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Valley stream Service Center is my favorite good Service , everyone are great I am always satisfied Thank you to team good Service , everyone are great I am always satisfied Thank you to team More

by clautide

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh, Briyanna Jones, Brandon Martinez

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Aug 14, 2024 -

Honda of Valley Stream responded

We're delighted to hear that our Service Center is your favorite and that you're consistently satisfied with the service you receive. It's great to know that our team meets your expectations. Thank you for your continued trust, and we look forward to serving you again!

August 13, 2024

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Employee Rating

He was very kind and knowledgeable with all the information that he provided me about my car information that he provided me about my car More

by ordonez.m

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that you found our team member kind and knowledgeable in providing information about your car. We appreciate your feedback and look forward to serving you again in the future!

August 13, 2024

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ALEX WAS GREAT SERVICE, He went back and forth, giving updates and doing his best. updates and doing his best. More

by SAMPSHONDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Alex provided excellent service, keeping you updated and doing his best to ensure everything went smoothly. We look forward to serving you again in the future!

August 12, 2024

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Employee Rating

Kevin was very patient and polite. His services were great. I would definitely recommend him to someone else. His services were great. I would definitely recommend him to someone else. More

by JESSIEALMONORD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin was patient, polite, and provided great service. Your recommendation means a lot to us, and we look forward to serving you or anyone you refer in the future!