Alex Marcel | Page 29

Honda of Valley Stream responded

Thank you for your kind feedback! We're delighted to hear that our staff was helpful and thorough with the maintenance of your vehicle. We're honored to be your go-to choice, and we look forward to continuing to provide you with excellent service in the future!

Honda of Valley Stream responded

Thank you for your continued loyalty! We're thrilled to hear that this is your third car from Honda of Valley Stream and your ninth car from Gary. It's wonderful to know that you've consistently had great sales experiences with us. We appreciate your trust and look forward to serving you again in the future. Enjoy your new car!

Honda of Valley Stream responded

Thank you for your kind feedback! We're thrilled to hear that Briyanna provided you with excellent service. Her kindness, transparency, and responsiveness are qualities we value greatly. We're proud to have her as part of our service center team. If you need any further assistance, please don't hesitate to reach out. We're here to help!

Honda of Valley Stream responded

We are sorry that your experience with us was not satisfactory. As explained over the phone, with all service departments advisors give suggestions on recommended services. Clients are more than welcome to decline the services recommended. When you arrived, there were other clients who had arrived before you causing a wait to check in, but we go in order on arrival for check in. As for the recall, we do not have control over the timing on when Honda National sends the parts to us or we would have gladly taken care of that for you. We stand behind our work and always look out for the safety of our clients. We refuse to trade in the quality of our work for a faster service time. We know taking our time to complete the work correctly the first time is what keeps our clients safe on the road and feel it isn’t worth the sacrifice. We hope to see you again and want you to feel free to reach out to us if you need to. 516-812-5302 or 516-285-6655 extension 134.

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our service department reliable and appreciated our clean waiting area. It's wonderful to know that all the staff you encountered were courteous and professional. We look forward to continuing to provide you with excellent service.

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that our dealership staff were very professional and that your service was prompt. We also appreciate your kind words about our clean and nice facility. We look forward to working with you again. Please let us know if there is ever anything we can assist you with. Take care!

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that Marcell and the entire staff at Valley Stream provided you with excellent service. They truly are professionals! We look forward to working with you again. Please let us know if there is ever anything we can assist you with. Take care!

Honda of Valley Stream responded

Thank you for your review! We're thrilled to hear that you were happy with the amazing job we did. We appreciate your recommendation! Let us know if there is anything else we can do for you in the future.

Honda of Valley Stream responded

Thank you for your review! We're pleased to hear that Marcel and our staff provided fast, friendly, and courteous service. It's great to know that you appreciated their no-pressure approach in presenting repair options and that the selected repairs were completed quickly. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear you had a good experience. We appreciate your suggestion about receiving more coupons in the mail and will take it into consideration. If you need anything else, please don't hesitate to reach out. Thank you for choosing us!